Dear Mrs. Ophelie.We are so deeply thankful for your valued time to share your kind feedback about your experience during your recent stay with us.At Hotel Hesperia Madrid it is our commitment to fulfill the expectations of our honored guests and it is most inspiring for all our team to achieve with success.Thank you very much for your kind comments about our staff and services.We appreciate your loyalty to Hyatt.Best regards.

Dear Mr. Nicholas.Thank you for your valued time to share your kind feedback about your last stay at Hyatt Regency Hesperia Madrid!It is a real pleasure to know that the service provided by the hotel team has met your expectations, and that you enjoyed our facilities. We hope to see you again very soon.Thanks for your loyalty to Hyatt!Best regards.

Estimado Alberto,Le agradecemos su valioso tiempo en hacernos llegar su generosa valoración.Nos alegramos de que su estancia haya sido satisfactoria y su experiencia acorde a sus expectativas.Esperamos seguir contando con su confianza y volver a verle de nuevo en nuestro Hyatt Regency Hesperia Madrid.Un cordial saludo,Olalla Ruiz de Luna. Guest Experience.

Dear Sharon,Thank you very much for your valuable time and feedback. It is undoubtedly an opportunity for improvement to continue working and make our guests have a pleasant stay with regard to your suggestions, we apologize in this regard. We can assure you that it has been a specific and unusual situation. Our priority is always to guarantee all the resources to meet the expectations of our guests in terms of quality of service and attention.We hope to continue counting on your trust and hope to see you again soon at our Hyatt Regency Hesperia Madrid.Best regards,Olalla Ruiz de Luna. Guest Experience.

Estimado Juan,Le agradecemos su valioso tiempo en hacernos llegar su generosa valoración.Nos alegramos de que su estancia haya sido satisfactoria y su experiencia acorde a sus expectativas.Esperamos tener la oportunidad de seguir siendo su hotel de referencia en Madrid y darle la bienvenida nuevamente muy pronto.Atentamente,Olalla Ruiz de Luna. Guest Experience.

Estimado huésped,Apreciamos su valioso tiempo y agradecemos su generosa valoración. Es un verdadero placer conocer que los servicios de nuestro Hyatt Regency Hesperia Madrid, han estado a la altura de sus expectativas y ha disfrutado su estancia con nosotros.Esperamos seguir contando con su confianza y su lealtad a Hyatt.Cordiales saludos,

Dear honoured guest,Thank you very much for your valued time and kind feedback!!We are glad to know that your stay was according to your expectations, and we were able to assure you a pleasant time We hope to continue being your preferred hotel in Madrid and welcome you again very soon.Sincerely,

Dear Valued guest,Thank you very much for your valued time and kind feedback!!We are glad to know that your stay was satisfactory. your comments are important, offering us a great oportunity to improve.We hope to have the opportunity to welcome you again very soon, to ensure you our best of services!!Thanks for your loyalty to Hyatt!!Sincerely,

Dear Irina,We would like to thank you for your valued time and acknowledge receipt of your kind feedback. We remain at your disposal for further requirements to ensure our best of services. Kind regards,

Buenas tardes Sra.Cochon,Muchas gracias por invertir su valioso tiempo en valorarnos.Nos alegramos de que nuestro hotel, Hyatt Regency Hesperia Madrid cumpla con sus expectativas.Tenemos en cuenta su valoración ya que es muy importante para nosotros.Un cordial saludo.

Dear Mr. Ahmad M S A.Thank you very much for your comments about the facilities and services of Hyatt Regency Hesperia Madrid.For us, it is really important your feedback because will be an opportunity to improve and it is a pleasure to know that everything was good.We hope to see you again here!Sincerely,Noelia Jiménez - Guest Experience

Estimado Sr. Rafael,Muchas gracias por sus comentarios sobre los servicios ofrecidos. Hemos tomado nota de ello y han sido trasladados al Dpto. de F&B así como al resto del equipo que conforma Hyatt Regency Hesperia Madrid.Gracias por considerar nuestra elección para su próxima estancia en la ciudad.Atentamente,Noelia Jiménez - Guest Experience

Estimado Sr. Rubén,¡Muchísimas gracias por haber invertido su valioso tiempo en valorar y comentar nuestros servicios!Para todo nuestro equipo es una verdadera satisfacción saber que hemos podido cumplir con sus expectativas y esperamos poder seguir haciéndolo si nos elige nuevamente.Reciba un cálido saludo,Noelia Jiménez - Guest Experience

Dear Jane,Thank you very much for your valued time and kind feedback!!We are glad to know that your stay was satisfactory, your feedback will be reconsidered from our side with the purpose to improve.We hope to have the opportunity to welcome you again very soon, to ensure you our best of services!!Thanks for your loyalty to Hyatt!!Sincerely,Noelia Jiménez - Guest Experience

Dear Valued guest,Thank you so much for your time and kind feedback, important opportunity to improve.We are concerned about your last experience; we would like to apologize for the inconveniences that might be caused. Some points should be verified and reconsidered from our side. We can assure you that was unusual situation, Your comments and recomendatios are important to us, we are engaged to follow up with immediate action to improve.We hope to have the opportunity to welcome you again very soon, to ensure our best of services!!Thanks for your loyalty to Hyatt!!

Dear valued guest,Thank you very much for your time and kind feedback!!We are glad to know that your stay was according to your expectations, and we were able to assure you a pleasant time as you deserve. Be advised that your kind comments will be gratefully shared with our team. We hope to continue being your preferred hotel in Madrid and welcome you again very soon.Sincerely,

Dear valued guest,Thank you very much for your time and kind feedback!!We are glad to know that your stay was satisfactory, although some points should be verified and reconsidered from our side with the purpose to improve. We hope to have the opportunity to welcome you again very soon, to ensure you our best of services!!Thanks for your loyalty to Hyatt!!Sincerely,

Dear Mr. Talal,Thank you for your valued time to share your kind feedback about your last stay at Hyatt Regency Hesperia Madrid!!It is a real pleasure to know that the service provided by the hotel team has met your expectations, and that you enjoyed our facilities. We hope to see you again very soon.Thanks for your loyalty to Hyatt!!Sincerely,

Buenas tardes Sr Roberto, Muchas gracias por el tiempo que ha dedicado a enviarnos su valoración de su estancia con nosotros. Esperamos contar con su presencia en su próxima estancia en Madrid. Muchas gracias de nuevo y que tenga un feliz día,Adriana PuertasEquipo de Recepción

Dear Mr. Uscocovich Thank you very much for your valued time and kind feedback!! We are glad to know that your stay was according to your expectations, and we were able to assure you a pleasant time as you deserve. Be advised that your kind comments will be gratefully shared with our team. We hope to continue being your preferred hotel in Madrid and welcome you again very soon. Sincerely yours,

Dear Family Parsa, Thank you for your valued time to share your kind feedback about your last stay at Hyatt Regency Hesperia Madrid!! It is a real pleasure to know that the service provided by the hotel team has met your expectations, and that you enjoyed our facilities. We hope to see you again very soon. Thanks for your loyalty to Hyatt!! Sincerely,

Dear Ms. Musoke, Thank you very much for your valued time and kind feedback!! We are glad to know that your stay was according to your expectations, and we were able to assure you a pleasant time as you deserve. Be advised that your kind comments will be gratefully shared with our team. We hope to continue being your preferred hotel in Madrid and welcome you again very soon. Sincerely,

Estimado D. Manuel, Apreciamos su valioso tiempo y agradecemos su generosa valoración. Un es verdadero placer conocer que los servicios de nuestro Hyatt Regency Hesperia Madrid, han estado a la altura de sus expectativas y ha disfrutado su estancia con nosotros. Esperamos seguir contando con su confianza y su lealtad a Hyatt. Cordiales saludos,

Dear Mr Paul Thank you very much for your valued time and kind feedback. We are pleased to know that you enjoyed your stay with us. Please know that your feedback will be shared with our team, and we apologize if the water wasn't hot enough. We look forward to welcoming you back very soon and we hope to remain part of your important moments. Sincerely, Noureddine Gasmi

Dear Terrence, Thank you for your valued time to share your kind comments about your last stay at Hyatt Regency Hesperia Madrid! It is a real pleasure to know that the service provided by the hotel team has met your expectations and that you enjoyed our facilities. Hopefully we will see you in the near future. Sincerely, Noureddine Gasmi

Dear Ms Mari, Thank you for taking the time to share your kind words about your stay at Hyatt Regency Hesperia Madrid! Our hotel team is pleased to know that our service met your expectations and that you enjoyed our facilities. We look forward to seeing you again soon. Sincerely, Noureddine Gasmi

Dear Julianne, Thank you for your time to share your thoughts about your last stay at Hyatt Regency Hesperia Madrid. I am delighted to hear that the service provided by the hotel team met your expectations. We hope to see you again very soon. Sincerely, Noureddine Gasmi

Dear Mr Henry, Thank you very much for your valued time and kind feedback. The team will be informed of your comment for future improvements. We look forward to welcoming you back. Sincerely, Noureddine Gasmi

Dear Mr Henry, Thank you again for your valued time and kind feedback. The team will be informed of your comment for future improvements in our facilities. We look forward to welcoming you back. Sincerely, Noureddine Gasmi

Dear Mr Stuart, Thank you very much for your valued time to share your thoughts and kind feedback of your stay. The team will be informed of your comment for future improvements in our facilities. We look forward to welcoming you back. Sincerely, Noureddine Gasmi

Dear Mr. Fabienne Thank you very much fro sharing your recent experience at our Hyayy Regency Hesperia Madrid. We are glad to know that your stay was according to your expectations, and we were able to assure you a pleasan time as you deserve. We hope to have the oportunity to continue beig part of important moments and welcome you again very soon. Sincereley Andres Roda Reception Team

Dear Mr. George Thank you for valued time to share your kind words about your last stay at Hyatt Regency Hesperia Madrid. It is a rea pleasure to know that the service provide by the hotel teram has met your expectation, and that you enjoyed our facilities. We work every day to improve, and accordingly be able to achieve our greatest objetive: Exceed the expectations of our guests We hope to see you again very soon Reception team