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Axel Hotel Madrid - Adults Only

4.0 star property
Adults-only hotel with spa services and 24-hour front desk

Choose dates to view prices

Located in central Madrid, Axel Hotel Madrid - Adults Only offers a stylish boutique experience. Enjoy the rooftop view, outdoor pool, and spa treatments. Multilingual staff assist with city navigation, and on-site laundry facilities add convenience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Housekeeping
The current price is NZ$318
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Axel City

Premium bedding, minibar, in-room safe, desk

Axel City

8.6 out of 10
Excellent
(43 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Designer toiletries
Private bathroom
Hairdryer
Minibar
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Axel Premium

Premium bedding, minibar, in-room safe, desk

Axel Premium

8.0 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Designer toiletries
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Axel Suite

Premium bedding, minibar, in-room safe, desk

Axel Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Separate bath and shower
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Axel City Single Use

Premium bedding, minibar, in-room safe, desk

Axel City Single Use

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Designer toiletries
Private bathroom
Hairdryer
Minibar
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Axel Premium Single Use

Premium bedding, minibar, in-room safe, desk

Axel Premium Single Use

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Designer toiletries
  • 21 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Axel Suite Single Use

Premium bedding, minibar, in-room safe, desk

Axel Suite Single Use

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Separate bath and shower
  • 51 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Axel Junior Suite

Premium bedding, minibar, in-room safe, desk

Axel Junior Suite

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Designer toiletries
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Axel Junior Suite Single Use

Premium bedding, minibar, in-room safe, desk

Axel Junior Suite Single Use

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Designer toiletries
  • 29 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Basic Room

Minibar

Basic Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Designer toiletries
Private bathroom
Hairdryer
Minibar
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Bathrobes
Designer toiletries
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

Premium bedding, minibar, in-room safe, desk

Basic Room

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Designer toiletries
Private bathroom
Hairdryer
Minibar
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Designer toiletries
Private bathroom
Hairdryer
Minibar
  • 21 sq m
  • Sleeps 1
  • 1 King Bed

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About the area

Map
Atocha 49, Madrid, 28012

What's nearby

  • Puerta del Sol - 5 min walk - 0.5 km
  • Plaza Mayor - 8 min walk - 0.7 km
  • Prado Museum - 9 min walk - 0.8 km
  • Gran Via - 10 min walk - 0.9 km
  • Royal Palace of Madrid - 14 min walk - 1.2 km

Getting around

  • Anton Martin Station - 1 min walk
  • Madrid (XOC-Atocha Train Station) - 14 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 23 min drive

Restaurants

  • ‪Acid Bakehouse - ‬2 min walk
  • ‪Casa Alberto - ‬2 min walk
  • Sky Bar
  • ‪Zuppa - ‬1 min walk
  • ‪Brunchit - Las Letras - ‬1 min walk

About this property

Axel Hotel Madrid - Adults Only

Upscale boutique hotel near Puerta del Sol
A short walk from Plaza Mayor and Prado Museum, Axel Hotel Madrid - Adults Only provides a swim-up bar, laundry facilities and a snack bar/deli. Treat yourself to a sports massage or other spa services. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with sunloungers, pool umbrellas and a swim-up bar
  • Buffet breakfast (surcharge), multilingual staff and a banquet hall
  • A front desk safe, luggage storage and a lift
  • Tour/ticket information, a 24-hour front desk and smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All 88 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
More amenities include:
  • Bathrooms with designer toiletries and hairdryers
  • Heating, daily housekeeping and desks

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

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8.0 out of 10, Very good, 1,000 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day)

Food and drink

  • Buffet breakfast available for a fee 7 AM to 11 AM on weekdays and 8 AM to 11:30 AM on weekends; EUR 17 per person
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Spa

  • Deep-tissue massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 17 per person
  • Nearby parking fee: EUR 25 per day (66 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Axel Hotel Madrid Adults
Axel Madrid Adults
Axel Madrid Adults Only Madrid
Axel Hotel Madrid - Adults Only Hotel
Axel Hotel Madrid - Adults Only Madrid
Axel Hotel Madrid - Adults Only Hotel Madrid

Frequently asked questions

Does Axel Hotel Madrid - Adults Only have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Axel Hotel Madrid - Adults Only?

As of 7 Nov 2025, prices found for a 1-night stay for 2 adults at Axel Hotel Madrid - Adults Only on 8 Dec 2025 start from NZ$317.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Axel Hotel Madrid - Adults Only pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Axel Hotel Madrid - Adults Only?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Axel Hotel Madrid - Adults Only?

Checkout is at noon.

Where is Axel Hotel Madrid - Adults Only located?

Located in Madrid Centro, this boutique hotel is within a 10-minute walk of Plaza de Santa Ana, Puerta del Sol, and Plaza Mayor. Prado Museum and Gran Via are also within 15 minutes. Anton Martin Station is only a 2-minute walk and Tirso de Molina Station is 7 minutes.

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Reviews

Axel Hotel Madrid - Adults Only Reviews

8.8

Excellent

9.0

Cleanliness

9.4

Location

9.0

Staff & service

8.6

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 580 out of 1001 reviews
Rating 8 - Good. 269 out of 1001 reviews
Rating 6 - Okay. 90 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

Reviews

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location
Stayed 3 nights in Sep 2025

8/10 Good

arnaud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay at hotel Axel Madrid Well located in Atocha district Easy to visit the city
Stayed 2 nights in Sep 2025

10/10 Excellent

Salem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Place was conveniently located, friendly and helpful staff and the rooms were very well kept
Stayed 6 nights in May 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally friendly staff, very relaxed atmosphere.
Stayed 3 nights in May 2025

6/10 Okay

faisal

Disliked: Amenities
The location near the city centre is a plus. The hotel itself is very basic in its services .
Stayed 5 nights in Jun 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed for one day between international flights and didn’t take much advantage of anything this property had to offer, but it seems like it would be an appealing option for couples looking for something romantic and a little exotic.
Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, felt safe in this hotel that is open to all, even though specializes in same-sex relationships as their guests. Would stay here again.
Stayed 8 nights in Mar 2025

6/10 Okay

Teresa

Liked: Staff & service
Disliked: Cleanliness
Room cleaning was poor, day 1 found dirty towel, day 2 found 2 socks behind curtain. No privacy in room as full length window had no curtain, suggest frosted glass on window.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! Maybe get an espresso machine for breakfast convenience.
Stayed 3 nights in May 2025

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay. I booked a basic room that came with one bed and I asked if I could have two beds and they were very nice and accommodating. The mattresses were a bit hard but overall a great stay!
Stayed 6 nights in Apr 2025

6/10 Okay

Alexandria

Liked: Staff & service
Disliked: Cleanliness
The staff were absolutely fantastic but the rooms were pretty disappointing - light bulbs not working and cleanliness definitely not up to scratch
Stayed 4 nights in May 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel close to centre. Lovely breakfast & very clean room.
Stayed 3 nights in Oct 2024

8/10 Good

P

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great amenities. Great complimentary toiletries. Fair price. The mirrors in the rooms are great. The only downside is the lace curtains separating the bathroom area from the bedroom but that is a very minor issue.
Stayed 3 nights in Apr 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and nice hotel

Good location and nice hotel. Most staff friendly and welcoming. Rooms spacious and well decorated. Water pressure bit rubbish despite lovely walk in shower.
Stayed 3 nights in Feb 2025

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay, location, value for the money.
Stayed 1 night in Oct 2023

6/10 Okay

Alejandro

Liked: Amenities
recently stayed at Axel Hotel Madrid, and overall, it was a mixed experience. The hotel is definitely showing its age. The carpet in my room was stained, there were cracks on the walls, and the beds were very hard, which made it uncomfortable to sleep. On top of that, the room’s telephone wasn’t working, which was frustrating. On the positive side, the staff was absolutely wonderful. Everyone I interacted with was super friendly, welcoming, and helpful. The hotel itself is kept very clean and has a pleasant fragrance throughout, which made common areas and hallways feel fresh and well-maintained. In short, the service and cleanliness were great, but the rooms need some updating and more attention to comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Christian

Disliked: Amenities, property conditions & facilities
While the area is fantastic—we could walk everywhere and were fully aware of the usual city noise—the hotel itself was a major letdown and did not justify the high price point (around €1000 for 5 nights in a Axel Premium room without breakfast). Our main issue was the bizarre design choice: a heavy, sound-dampening door between bedroom and entrance area/bathroom, but paper-thin windows that let in nearly 1:1 street noise. We expected a certain level of soundproofing for this price, and what we got was truly disruptive. Beyond the noise, functionality takes a backseat to questionable design. The bathroom layout wastes space on a massive toilet area while leaving the shower cramped and providing only two towel hooks for four towels. Plus, the much-advertised "Skybar" was closed and moved to the ground floor without clear communication on the website, signage, or Google Maps—one of the key reason we booked here. Service was minimal; basic cleaning was missed (a slightly slipery spot on the floor remained for days), daily towel exchange even though they weren't at the floor and there was no interest in our experience at checkout. For this budget and with the bunch of other issues during our stay, there are significantly better options nearby. The price promises premium; the execution delivers budget.
Stayed 5 nights in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Great place with nice staff 🙏
Stayed 3 nights in Nov 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel right in the centre

Amazing, clean hotel with friendly staff. Rooftop pool is really nice
Stayed 6 nights in Aug 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a great/fun rooftop pool/bar! Rooms were fabulous too!!
Stayed 6 nights in May 2024

10/10 Excellent

Guy David de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay over all. Staff super attentive. Roof top is lots of fun on a sunny day
Stayed 4 nights in Sep 2024

10/10 Excellent

Kerry May

Liked: Cleanliness, staff & service, property conditions & facilities
We were made incredibly welcome here, great location and helpful staff. Would thoroughly recommend for a city break in Madrid
Stayed 3 nights in Dec 2023

10/10 Excellent

CHARLIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and staff were great. The rooftop bar was amazing and everyone was so friendly! Will be coming back!
Stayed 4 nights in Jul 2024

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just had another great stay here for a week. It’s always a pleasure to visit. The staff are always welcoming, helpful and eager to help . The best !
Stayed 8 nights in Aug 2024