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"This property is in a great place but is very dated. Rooms are basic and need a refresh. Bathroom is clean but old fashioned and basic. Staff are very friendly and helpful. "

"We had a good ocean view. The breakfast was good. Location is pretty good too. Nice gym. The room is very basic, there is no even a second night stand , no closet, just several shelves, no table. Terrible lighting.The bed wasnt comfortable. I wouldnt stay again."

"O Hotel é perfeito! O atendente do Rafael da recepção foi maravilhoso! "

"Sempre bom"

"Location is not great, hotel is simple. Not up to my standards"

"Colchoes muito desconfortaveis. Sempre tem so uma toalha no apto quando pagamos para duas pessoas"

"Perfect location. Wayyyyy overpriced for Carnivale, but it is, what it is. The sheets were clean, and the pool area has a good vibe. It’s usually a very cheap hotel, and for its usual $50 per night charge, you would accept it. However, for the $600 during carnival however, it’s a hard pill to swallow. "

"Helpful staff, clean rooms, great breakfast "

" I rarely leave negative reviews, but I feel obligated to warn other travelers. Hotel Portobello is advertised as a 4-star property, but based on my experience, it felt closer to a 1-star hotel. The facilities are outdated and in serious need of renovation. The rooms and common areas look worn down and poorly maintained, nothing like the photos shown online. The overall condition of the property does not reflect a 4-star standard in any way. For the very high price we paid, we expected comfort, quality, and a well-maintained environment — instead, we were extremely disappointed. The value for money is simply not there. This hotel is significantly overpriced for what it offers. A 4-star rating suggests a certain level of quality, service, and upkeep, and unfortunately, this property does not deliver that experience. The only positive part of our stay was the housekeeping service. The maid did a good job keeping our room clean and making the bed, and we truly appreciated her effort. However, that was the only highlight. Overall, this was not a 4-star experience, and I would not recommend it at the price they charge. Travelers should carefully manage their expectations before booking."