Madison Estates Hotels, Indio

"Hotel was in good location, but seemed dated, worn, especially room, a/c in room was wall type and when running was very loud, had to turn off at night even though temps were 107 day, 90’s at night. TV took a while to figure out how to operate. At check out breakfast charges had been added, disputed this, never ate there but was told that I had in a manner like yes you did, over there. After waiting to check all the receipts, one for my room number was found but not my name or signature, so charge was removed. Don’t they check this before adding? I was there for an off site wedding so didn’t spend any time at pool plus it was very hot at the time. Had planned on staying one extra night but honestly with that a/c being so loud and so hot there changed my mind. Overall my stay was average, room was quiet, except a/c, staff was nice, location great, seemed to have lots of people around and price was fair. "

"Extremely disappointed. Second floor room. Heard every step the person above me made. Felt like a cheaply built apt building. Staff never refilled the empty shampoo bottle. Sink had whiskers in it when I checked in. No remote control for one of the TVs. Ridiculously understaffed. Bartender seemed to be working in the kitchen while trying to tend bar. Very slow service. Many frustrated guests. "

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"Older but very clean"

"Stayed here with my family and it was a nice getaway. The amenities were great, the staff was helpful and quick to help with any issues. With that said, some issues we had was: - when we checked in to our room, we realized they had us at the second floor and that was troublesome with 2 toddlers and our luggage. - when we got into our room, we saw that there were multiple food/trash particles (raspberries, chips, bottle caps) in the crevices of the bed/fridge area. Paint chips were in the shower as well. They came and helped us to another room, bottom floor & helped with our luggage within 15 minutes of us calling them. - lastly, not a deal breaker, but if they knew we were traveling with kids, perhaps put us on the first floor or a building closer to a pool that’s not “adult pool.” (They have 3 pools and we were placed next to the adult pool, and had no idea it was even an adult pool until another guest had to tell us off) a bit annoyed, but luckily he was “nice” about it. Those were just some minor issues, and was happy that they took care of our room situation. Will be back again for the amenities. "

"No bar ,safe parking "

"*Sigh*, based on other reviews I wanted this place to be more then it is.. I'm going to seem pretty snooty but here we go.. 1. Parking was super congested and it was nearly impossible to get a spot near your room 2. Staff was plenty nice, however it seems that the system they use for reservations is lacking 3. Our room key didn't work, which was very annoying when you go up a floor with all of your items and can't get in 4. there were an incredible amount of grasshoppers outside near the lights. Like not just a little bit, like a swarm. luckily they do not bite 5. there was clearly a gap around the door seal of our room. with the door shut, you can clearly see the lights from outside the room 6. Air conditioning worked fine, but there was a very large amount of debris and food in it.. 7. for a single king room, there was only 2 outlets and 1 nightstand 8. the small table could barely fit 2 people to sit and eat. we end up sitting by the TV console because the table was too near the air conditioner (and was pretty gross) 9. floors weren't the best quality and made me question the cleanliness. I barely wanted to take my shoes off 10. the bathroom (toilet/tub room) and vanity light were the same, so any time you wanted to use the bathroom at night the vanity light needed to be on too. 11. the bathroom sink pressure was insane, and water just got all over the place any time you used it. 12. the shower water stunk bad won't go back, spend the additional $50/night"

"This was hands down the best experience we've ever had in this area. It all kicked off at the front desk and Jeremy was the absolute best at representing the Hyatt brand. He was super professional, friendly, and knew everything about the property, including its history. Just everything you'd expect from a place like this and then some. The room was top-notch! It was huge and spotless. The pools were also great, and there was loads of seating within a few steps of the pool. Overall, our stay was just amazing and we'll definitely be back."

"So much potential but it’s super outdated. I loved the fun colors but everything seemed old. The hallways were giving motel vibes kinda sketchy. The rooms were decent cute aesthetics but could be so much better like this hotel can be so great with renovations. Food at the restaurant downstairs was not the best their had the tacos "