Front of property - evening/night

Reviews of Paraíso - Touristic Apartments

2 out of 5
Paraíso - Touristic Apartments
Estrada Monumental 248, Funchal

Reviews

8.8

Excellent

Rating 10 - Excellent. 39 out of 76 reviews" "
Rating 8 - Good. 29 out of 76 reviews" "
Rating 6 - Okay. 7 out of 76 reviews" "
Rating 4 - Poor. 1 out of 76 reviews" "
Rating 2 - Terrible. 0 out of 76 reviews" "

9.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location for either walking or bus to funchal main town friendly helpful staff
Stayed 10 nights in Mar 2024
Response from Rececionista on 15 Mar 2024
Estimado. Hóspede,Em nome de toda a equipa do Paraiso, gostaríamos de agradecer-lhe pelo seu feedback.Recebemos com enorme prazer a notícia de que passou uma estadia agradável connosco e que ajudámos a criar boas recordações.Esperamos voltar a acolhê-lo em breve nos nossos apartamentos!Atenciosamente,O staff dos Apartamentos Turísticos Paraíso

10/10 Excellent

Claire

Travelled with partner
Ideally situated near the town and lido. Had a handy kitchen area with some detergent and new cloths provided.there was a balcony with a table and chairs. Room’s cleaned daily. Reception available up to midnight. Safe available in the room but only found out it was chargeable (2 euro’s a day) on arrival as not stated in property description.
Stayed 7 nights in Feb 2024
Response from teresa on 22 Feb 2024
Estimated,On behalf of the entire Paraiso team, we would like to thank you for your feedback.We are delighted to hear that you had a pleasant stay with us and that we helped you create good memories.We hope to welcome you back to our apartments soon!Yours sincerely,The staff at Apartamentos Turísticos Paraíso

10/10 Excellent

Alberto

Stayed 5 nights in Dec 2023
Response from Rececionista on 28 Mar 2024
Estimado. Hóspede,Em nome de toda a equipa do Paraiso, gostaríamos de agradecer-lhe pelo seu feedback.Recebemos com enorme prazer a notícia de que passou uma estadia agradável connosco e que ajudámos a criar boas recordações.Esperamos voltar a acolhê-lo em breve nos nossos apartamentos!Atenciosamente,O staff dos Apartamentos Turísticos Paraíso

4/10 Poor

Francisco

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location 25 mins to old town Funchal plenty restaurants near by, wish I could have given a better review about our stay! Noisy traffic street with NO A/C on a hot summer didn’t have a choice then to sleep with door open to get some breeze, although was given a fan it did help somewhat over all didn’t get a good nite rest .
Stayed 2 nights in Sep 2023
Response from teresa on 29 Oct 2023
Estimado Francisco,Gostaríamos de lhe agradecer por nos ter dado a sua opinião sobre a sua estadia recente. A sua opinião é fundamental para podermos melhorar os nossos serviços.Lamentamos por não termos correspondido às suas expetativas relativamente ao seu alojamento.Cordialmente,O staff dos Apartamentos Turísticos Paraíso

10/10 Excellent

On

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Staff was super helpful especially Marco. I didn’t realize the place had no ac but not a big deal when a fan was given. I like that the location is away from Funchal but an easy walk over to it. The parking is an easy 3 min walk from the hotel if you don’t ask for an on-site limited parking space. Made everything nice an easy to get to. There is a small grocery before the hotel which made it extremely convenient. The small kitchen was great since we were leaving for sunrise hikes so it was nice to make coffee and breakfast inside our room.
Stayed 5 nights in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, room comfort
Stayed 5 nights in May 2023
Response from Teresa on 27 May 2023
Obrigado pela sua classificação. Ficamos felices por ter desfrutado de sua estadia nos apartamentos.

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I will definitely stay there again on my next trip to Madeira.
Stayed 7 nights in May 2023
Response from Teresa on 27 May 2023
Obrigado pela sua classificação. Ficamos felices por ter desfrutado de sua estadia nos apartamentos.

10/10 Excellent

Andrea

Liked: Cleanliness, room comfort
Ein schöner Aufenthalt
Die Unterkunft entspricht genau der Beschreibung. Ein kleines, schönes Apartment - Studio mit Küche und Essbereich, großem komfortablen Doppelbett, TV und einem Balkon mit Sitzgelegenheit. Das Badezimmer ist geräumig, eine großzügige, offene Dusche inklusive Duschgel und Shampoo, ausreichend Handtücher sind vorhanden. Durch die tägliche Zimmerreinigung war alles immer sehr sauber. Die Rezeption ist von 08 bis 00::00 Uhr besetzt, sodass man jederzeit einen Ansprechpartner findet. Das Personal ist überaus freundlich und zuvorkommend. Zugang zum Haus und zum Zimmer über eine persönliche Keycard für mehr Privatsphäre. Eine Bushaltestelle ist direkt nebenan, kleiner Supermarkt, zahlreiche Restaurants und Cafés auch. Ich fühlte mich dort sehr wohl und komme sicher wieder. Wirklich Empfehlenswert.
Stayed 2 nights in May 2023
Response from Teresa on 27 May 2023
Obrigado pela sua classificação. Ficamos felices por ter desfrutado de sua estadia nos apartamentos.

10/10 Excellent

Marie alice

Stayed 9 nights in Apr 2023
Response from Teresa on 6 May 2023
Obrigado pela sua classificação. Ficamos felices por ter desfrutado de sua estadia nos apartamentos.

10/10 Excellent

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Brilliant Stay, Clean Room, Shop/Cafe was always well stocked with lovely staff. Extremely reasonable value, would definitely return.
Response from Teresa on 2 May 2023
Obrigado pela sua classificação. Ficamos felices por ter desfrutado de sua estadia nos apartamentos.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2023
Response from Teresa on 2 May 2023
Obrigado pela sua classificação. Ficamos felices por ter desfrutado de sua estadia nos apartamentos.

10/10 Excellent

Luis

Liked: Cleanliness, property conditions & facilities
Very comfortable bed, I fell asleep very easily and even woke up later than I wanted to because I slept super well!
Response from Teresa on 28 Mar 2023
Obrigado pela sua classificação. Ficamos felices por ter desfrutado de sua estadia nos apartamentos.

10/10 Excellent

Marcus

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean apartment, friendly staff.
Stayed 7 nights in Feb 2023
Response from Teresa on 7 Mar 2023
Obrigado pela sua classificação. Ficamos felices por ter desfrutado de sua estadia nos apartamentos.

10/10 Excellent

Hildur

Liked: Cleanliness, room comfort
Perfect location, clean, comfortable Definitely recommend this place
Stayed 15 nights in Jan 2023
Response from Teresa on 13 Feb 2023
Obrigado pela sua classificação. Ficamos felices por ter desfrutado de sua estadia nos apartamentos.

10/10 Excellent

Luigi

Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2023
Response from Teresa on 13 Feb 2023
Obrigado pela sua classificação. Ficamos felices por ter desfrutado de sua estadia nos apartamentos.

10/10 Excellent

Mr Alastair D

Stayed 3 nights in Jan 2023
Response from Teresa on 25 Jan 2023
Obrigado pela sua classificação. Ficamos felices por ter desfrutado de sua estadia nos apartamentos.

10/10 Excellent

Anthony

Liked: Cleanliness, room comfort
Good place to stay in a good location
Good location (very close to the airport shuttle stop). Very clean and friendly
Stayed 11 nights in Oct 2022
Response from teresa on 28 Mar 2024
Estimado. Hóspede,Em nome de toda a equipa do Paraiso, gostaríamos de agradecer-lhe pelo seu feedback.Recebemos com enorme prazer a notícia de que passou uma estadia agradável connosco e que ajudámos a criar boas recordações.Esperamos voltar a acolhê-lo em breve nos nossos apartamentos!Atenciosamente,O staff dos Apartamentos Turísticos Paraíso

8/10 Good

Ronan

Stayed 1 night in Oct 2022
Response from Teresa on 13 Feb 2023
Obrigado pela sua classificação. Ficamos felices por ter desfrutado de sua estadia nos apartamentos.

10/10 Excellent

Witold

Stayed 4 nights in Oct 2022
Response from Teresa on 29 Dec 2022
Obrigado pela sua classificação. Ficamos felices por ter desfrutado de sua estadia nos apartamentos.

8/10 Good

Mara

Stayed 4 nights in Oct 2022
Response from Teresa on 13 Feb 2023
Obrigado pela sua classificação. Ficamos felices por ter desfrutado de sua estadia nos apartamentos.

10/10 Excellent

Guilherme

Stayed 4 nights in Jun 2022
Response from Teresa on 16 Jun 2022
Thank you for your comment. We appreciate your preference. We always try to provide the best possible service. We hope you will always come back. thank you so much

8/10 Good

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022
Response from Teresa on 13 Feb 2023
Obrigado pela sua classificação. Ficamos felices por ter desfrutado de sua estadia nos apartamentos.

10/10 Excellent

Brendan

Liked: Cleanliness, room comfort
Great little place
Good location and extremely good accommodation. Staff were very helpful and the room itself had everything I needed. Highly recommended.
Stayed 3 nights in Apr 2022
Response from Carolina-rececionista on 26 Apr 2022
Thank you for your comment. We appreciate your preference. We always try to provide the best possible service. We hope you will always come back. thank you so much

10/10 Excellent

Nadia

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2022
Response from Carolina-rececionista on 26 Apr 2022
Thank you for your comment. We appreciate your preference. We always try to provide the best possible service. We hope you will always come back. thank you so much

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Centrally located for all amenities, very good communication from the hosts, good breakfast and clean and tidy apartment.
Stayed 4 nights in Mar 2022
Response from Carolina-rececionista on 26 Apr 2022
Thank you for your comment. We appreciate your preference. We always try to provide the best possible service. We hope you will always come back. thank you so much

8/10 Good

Rachel

Liked: Cleanliness, room comfort
Handy location
A lot nicer than expected it says 2* on hotels.com but this is way nicer than that. Clean modern and comfortable. Little kitchen in the room is very handy
Stayed 3 nights in Jan 2022
Response from Carolina-rececionista on 1 Feb 2022
Thank you for your comment. We appreciate your preference. We always try to provide the best possible service. We hope you will always come back. thank you so much

10/10 Excellent

Lino

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always first choice for me and my girlfriend when we visit Funchal and we have to stay overnight for the new years. Great location, price and hotel; couldn't recommend it enough.
Stayed 2 nights in Dec 2021
Response from Carolina-rececionista on 1 Feb 2022
Thank you for your comment. We appreciate your preference. We always try to provide the best possible service. We hope you will always come back. thank you so much

10/10 Excellent

Jaskaranjeet

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and well looked after. Location is good too - glad we stayed here!
Stayed 4 nights in Dec 2021
Response from Carolina-rececionista on 1 Feb 2022
Thank you for your comment. We appreciate your preference. We always try to provide the best possible service. We hope you will always come back. thank you so much

8/10 Good

Amy

Liked: Cleanliness, room comfort
Nice location
Great location, very clean, well maintained property. Room felt a bit stuffy at times but no big deal, it was warm. And could do with a couple more pillows! But other than that, it was a great stay. Good little shop downstairs for drinks etc too
Stayed 7 nights in Nov 2021
Response from Carolina-rececionista on 19 Nov 2021
Thank you for your comment. We appreciate your preference. We always try to provide the best possible service. We hope you will always come back. thank you so much

8/10 Good

Lino

Liked: Cleanliness, room comfort
Great place to stay in Funchal
We really enjoyed our stay at the Paraiso. Great central location close to everything. Very clean and well maintained hotel and rooms. Friendly and helpful staff. Nice little cafe / grocery store on the first level that had everything we needed at a very reasonable price. It was the perfect place for us to stay.
Stayed 7 nights in Nov 2021
Response from Carolina-rececionista on 16 Nov 2021
Thank you for your comment. We appreciate your preference. We always try to provide the best possible service. We hope you will always come back. thank you so much

8/10 Good

Simone

Liked: Cleanliness, room comfort
Localização excelente. O único ponto negativo era que tinha que pedir para repor as amenidades de banheiro e trocar as toalhas de banho.
Stayed 7 nights in Sep 2021
Response from Freitas on 28 Sept 2021
Obrigado pela sua preferência. A sua opinião é muito importante para nós!

10/10 Excellent

Fernando jorge

Stayed 7 nights in Aug 2021
Response from Freitas on 28 Sept 2021
Obrigado pela sua preferência. A sua opinião é muito importante para nós!

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Convenient - Smart
Stayed 4 nights in Aug 2020
Response from Freitas on 14 Oct 2020
Obrigado pela sua preferência. A sua opinião é muito importante para nós!

8/10 Good

Nuno

Business traveller
Liked: Cleanliness, room comfort
Ecelente relação preço / qualidade
Bem localizado, limpo, renovado e com boas condicoes.
Stayed 3 nights in Jul 2020
Response from Freitas on 21 Jul 2020
Obrigado pela sua preferência. A sua opinião é muito importante para nós!

10/10 Excellent

Jim, Fort William

Travelled with partner
Liked: Cleanliness
Stayed there a month, apartment although compact had everthing that was needed, very convenient for l Bus services, serviced every day, staff nice. Would go back.
Stayed 28 nights in Feb 2020
Response from carolina nobrega on 14 Mar 2020
Thanks for your comment. We are grateful to have enjoyed your stay in the apartments. We always try to offer the best service possible. thanks

8/10 Good

Varn, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t fault this apartment. One improvement will be to offer a fan as there is no air conditioning. It was hot and I could not leave the window open as on lower floor. It’s great that they have a corner for business work with a PC and printer set up. The printer didn’t work. No complains. All good and top rating. Highly recommend. Good value.
Stayed 1 night in Sep 2019
Response from Teresa Freitas on 3 Oct 2019
Thank you very much for your evaluation, it is very important to us. We always strive to provide the best service possible. Thank you very much.

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Choice
Excellent location nice modern clean accomodation with a very nice convienance and cafe shop street level. Very happy customer.
Stayed 1 night in Mar 2019
Response from Teresa Freitas on 4 Apr 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2019
Response from Teresa Freitas on 15 Jan 2019
Obrigado pelo seu comentário. Estamos gratos e felizes por ter gostado da sua estadia nos apartamentos. Nós sempre tentamos oferecer o melhor serviço possível. Muito obrigado

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2018
Response from Teresa Freitas on 5 Jan 2019
Obrigado pela sua preferência. A sua opinião é muito importante para nós!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2018
Response from Freitas on 8 Nov 2018
Thank you for your comment. We are grateful and happy that you enjoyed your stay in the apartments. We always try to provide the best service possible. Thank you so much

6/10 Okay

Wendy, central Portugal

Liked: Cleanliness
Disliked: Property conditions & facilities
Good value but room for improvement
Just returned from these apartments. Pluses & minuses in all areas; rare level location; easy walk to Pingo Doce supermarket & cafe (nearby restaurants expensive). On busy bus route so well connected but some road noise. 4 parking spaces but no other free parking nearby. Comfy reception lounge & bar (closes 9pm) & wi-fi (none in apartments). Lift to all floors including roof sun terrace. Tiny, shabby & under-equipped kitchenette with only twin hob for cooking. There was enough wall space for a microwave so pity this not provided. Also no wine glasses, ice cube tray or serving spoon. We managed, but it was a bit like caravanning. The bathroom was dated & our shaver light & socket didn't work but to be fair we forgot to report it. No toiletries or tooth mugs were provided but it had a full complement of fluffy towels and we liked having our own water heater - no more tepid showers at peak times. The bedroom we did like; fairly comfortable twin beds, plenty of storage, sliding patio doors to east facing balcony. Several English language programmes on the cable TV but only a scart socket (if you are thinking of using it to show your own recordings), two armchairs & a small table. We could not fault the housekeeping. The price of these apartments reflects the fact they need updating and overall we thought our studio was good value for money, but a few simple & cheap additions would make a huge improvement.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funchal Stay
Friendly staff who were helpful, tidy rooms with basic cooking facilities for the price. Located a few kilometers from the town centre that you can walk or catch a bus. Recommend this place

6/10 Okay

Lars

Liked: Cleanliness
Fräscht boende
Fräscht boende med ett litet pentry. Tyvärr fanns ingen ac utan endast fläkt då det var mellan 25-30 grader varmt. Bra läge med bussförbindelser in till stan och flygplatsen.
Stayed 5 nights in Aug 2023
Response from Teresa on 10 Aug 2023
Tack för din kommentar. Vi uppskattar din preferens. Vi försöker alltid ge bästa möjliga service. Vi hoppas att du alltid kommer tillbaka. tack så mycket

8/10 Good

Marta

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 7 nights in Jun 2023
Response from Teresa on 28 Jun 2023
Obrigado pela sua classificação. Ficamos felices por ter desfrutado de sua estadia nos apartamentos.

8/10 Good

Ana Júlia

Stayed 1 night in Mar 2023
Response from Teresa on 28 Mar 2023
Obrigado pela sua classificação. Ficamos felices por ter desfrutado de sua estadia nos apartamentos.

10/10 Excellent

Ella

Liked: Cleanliness, property conditions & facilities
The apartments are very clean, modern and well equiped. Also the staff is really friendly and helpful. We would come back in the future!
Stayed 3 nights in Mar 2023
Response from Teresa on 28 Mar 2023
Obrigado pela sua classificação. Ficamos felices por ter desfrutado de sua estadia nos apartamentos.

8/10 Good

Helene

Stayed 14 nights in Nov 2022
Response from Teresa on 29 Dec 2022
Obrigado pela sua classificação. Ficamos felices por ter desfrutado de sua estadia nos apartamentos.

8/10 Good

Myriam

Liked: Cleanliness, room comfort
Appart-hôtel à recommander
Séjour agréable dans studio. Propreté impeccable. Literie correcte sauf oreillers. Mauvaises odeurs passagères dans la salle de bains et bruit très fort du réfrigérateur. La navette aéroport et les bus 1, 2 et 4 pour le centre-ville de Funchal sont situés au pied de l’appart-hôtel. Une supérette fait corps avec l’hôtel. On y trouve l’essentiel à un prix très correct. Et le personnel y est charmant. Studio simple mais fonctionnel.
Stayed 10 nights in Nov 2022
Response from Teresa on 29 Dec 2022
Obrigado pela sua classificação. Ficamos felices por ter desfrutado de sua estadia nos apartamentos.

10/10 Excellent

NADINE, PARIS

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Personnel réactif et communication très bonne nous avions un avion qui a eu 12h de retard et on nous a laissé le badge pour l'ouverture de la porte dans une box de sûreté à côté de la porte d'entrée. Merci à Marco qui nous as bien indiqué comment nous rendre dans notre chambre à 2 heures du matin. Supérette au rez de chaussée très pratique pour acheter tout le nécessaire manquant et bons prix. Très bon restaurants aux alentours, Atlantis, le Châlet. Arrêt de bus à 100 métrés pratique pour aller en ville et pour prendre l'aerobus pour l'aéroport. Proche des points de ramassage pour les excursions à la journée. Merci pour tout, tout était très bien.
Stayed 7 nights in Jul 2022
Response from Teresa on 19 Jul 2022
Merci pour votre commentaire. Nous apprécions votre préférence. Nous essayons toujours de fournir le meilleur service possible. Nous espérons que vous reviendrez toujours. merci beaucoup

8/10 Good

Thi Phuong Thanh

Liked: Amenities, property conditions & facilities
Stayed 3 nights in May 2022
Response from Teresa on 13 Feb 2023
Obrigado pela sua classificação. Ficamos felices por ter desfrutado de sua estadia nos apartamentos.