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Reviews of Hotel Baía Azul

4 out of 5
Hotel Baía Azul
Rua da Quinta Calaca, 1, Funchal

Reviews

9.0

Wonderful

Rating 10 - Excellent. 32 out of 54 reviews" "
Rating 8 - Good. 18 out of 54 reviews" "
Rating 6 - Okay. 3 out of 54 reviews" "
Rating 4 - Poor. 1 out of 54 reviews" "
Rating 2 - Terrible. 0 out of 54 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Razvan Catalin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

YOUN KWAE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is o.k.
Stayed 2 nights in Mar 2023

10/10 Excellent

Kamrul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022

10/10 Excellent

Holly

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views, clean hotel, helpful staff. Breakfast 10/10, evening meal 5/10
Stayed 4 nights in Apr 2022

6/10 Okay

Laura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stay here if you want: - nice pools & views - elegant hotel facilities - quantity over quality breakfast - unfriendly service (at reception, remaining employees are friendly) - construction work in front of rooms that are 'mountain view' - no spa access "because of covid" (surprisingly spa of all other hotels on Madeira are open) - no free parking
Stayed 5 nights in Feb 2022

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5-Star Luxury in a great 4-Star Hotel
Always wanted to stay at this hotel and I’ll certainly be going back. Beautiful cliff-side setting with gorgeous views, sun terrace, on-site spa and gym, great pools - loved it. Having to pre-book limited breakfast times and use of the gym was annoying but this was a Covid-secure measure as the hotel was fully booked during my stay. You wouldn’t regret staying here. Highly recommend!
Stayed 1 night in Oct 2020

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an amazing, well located, beautiful hotel. Every aspect was faultless and the staff friendly and helpful. The Christmas decorations were magnificent and the New Year Gala top class.
Stayed 7 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is our second stay at the Baia Azul. The hotel is modern and clean with good facilities, friendly staff and great food. Nicely located and with a free shuttle bus into Funchal. Highly recommended.
Stayed 6 nights in Oct 2019

10/10 Excellent

Ana Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent , food, room , facilities and entertainment , I will stay again.
Stayed 7 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Loved just about everything. A fully remodeled hotel with an amazing interior design. Great views. Super clean. Great water pressure. Location and access to bus line and the West side of Funchal. Beds a little on stiff side but linen was a good grade. AC stuck on "heat" and customer service was terrible with correcting the issue and accommodating. Their response was to turn it off and "just open the window."
Stayed 3 nights in Apr 2019
Response from The management on 9 May 2019
Dear Guest, Thank you for choosing Baía Azul hotel for your stay and taking the time to write your review! We look forward to welcome you soon again! Kind regards

10/10 Excellent

Sigmund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes. - lovely location with terrific sea views if you take the right room. Efficient, friendly reception staff. Comfortable room with facilities provided clean and in working order. Free shuttle bus 3 times a day to avoid the forty minute walk into Funchal. Convenient for some nice local restaurants and Supermarket. Dislikes. - no information about hotel facilities or area in the room. No iron. Had to buy one locally. Charged 13 euros for the use of the safe in the room. Breakfast was only 2/3 star. Coffee and juice from machines was completely undrinkable. Ended up just having fruit and toast and then going back to room to drink coffee bought locally.
Stayed 10 nights in Feb 2019
Response from The management on 15 Feb 2019
Dear Guest, We really appreciate the time you have taken to give us feedback regarding your recent stay at Baía Azul hotel. We are pleased that you enjoyed your stay, and found the hotel to be comfortable. We look forward to the pleasure of welcoming you back in the future. Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018

8/10 Good

Ade, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great location, excellent service
We arrived into a large, light, airy reception with welcoming staff, a great start to our holiday. Our room was spacious, had ocean views and the bed was large and comfortable. It was also pleasing to see tea making facilities as these aren't always available outside the UK. Breakfast was buffet style and excellent. I enjoyed using the gym although there could have been a few more weights and a couple of mats. The regular complimentary shuttle bus into the city centre was a bonus
Stayed 8 nights in Dec 2017

10/10 Excellent

Kevin, Eastbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a good location
This is a great hotel, fairly recently refurbished and in a great location. It is close to lots of good restaurants, and a short bus ride to central Funchal. I would highly recommend it, and we will definitely go back.
Stayed 10 nights in Sep 2017

10/10 Excellent

mike, madeira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel location great
Hotel was very clean and staff where very friendly and helpful. The room we had was lovely on the 7th floor with a beautiful view of sea and sunrise. Would definitely go again.

8/10 Good

Tai, Cardiff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with great sea views
Very pleasant. Was quiet, decent location and very comfortable. Lots of decent restaurants nearby with many more in Funchal (20 min walk or 5 mins on bus). Venture off the main street though. Lots of good place off side streets. Not great deal to see in Funchal but recommend the cable car. The sightseeing tour is a bit of a waste of time and not too cheap- £15. Would highly recommend the island bus tour- various ones a valuable. I took the tour covering both sides of the island. Interesting guide and nice lunch included for £40. You see more than you would in a hire car- and the roads can be a nightmare ! Very restful and enjoyable week. But one week was enough.

6/10 Okay

Catherine , London

Liked: Room comfort
We don't have Spiderman here........

4/10 Poor

annie

Liked: Cleanliness
Disliked: Staff & service
The hotel is penny pinching

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ben, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern Hotel
Excellent experience. Staff were good but not as helpful as they could be. Great shuttle service into the town centre. Breakfast was good but there was no fresh coffee.

10/10 Excellent

H&A, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel with stunning sea view
Beautiful setting, we chose a room with a balcony with sea view which was stunning and a real plus. Extremely friendly staff. Breakfast was rather average, coffee machines often had no milk and the air con in the room wasn't cold enough, other than that an amazing, idyllic place to stay. Would definitely go again!!!
View from our room

8/10 Good

Henk

Travelled with group
Liked: Cleanliness, staff & service, amenities
Mooi en verzorgd hotel , vriendelijk personeel.
Stayed 7 nights in Oct 2023

8/10 Good

Nabila

Stayed 1 night in Mar 2023

8/10 Good

Harri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Asiallinen hotelli
Stayed 7 nights in Dec 2022

10/10 Excellent

Cláudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Linh Phuong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2022

8/10 Good

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente.
Muito agradável é muito boa estrutura. Vista magnífica.. café da manhã variado..quartos confortáveis.
Stayed 1 night in Nov 2021

8/10 Good

michel

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Amelioration buffet
Concernant la prise du petit déjeuner en cette période de Covid, je suis d’accord pour respecter les mesures sanitaires mais la procédure mise en place est assez contraignante. L’obligation faite d’être servi au buffet par un serveur entraine des ralentissement, pourquoi ne pas donner la possibilité aux clients la possibilité de se servir avec une pince unique tel que procède le serveur. De cette façon le client ne touche pas les aliments,le serveur est dédié à la préparation, et la mise en place des différents produits.
Stayed 8 nights in May 2021

10/10 Excellent

Ana P B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

8/10 Good

Ida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prisvärt, trevligt och modernt ”charterhotell”
Nyrenoverat och fräscht, havsutsikt, trevlig personal. Stor frukostbuffé för dem som gillar det, bjöds även på mousserande vin. Dock kunde kvaliteten på kaffe och juice höjas. Ett stort hotell men under långsäsong (början av nov) inte så mycket gäster att man stördes. För övrigt endast små detaljer att klaga på: handdukar lite väl slitna, saknades kaffe på rummet (men fanns te), inget vin (förutom Madeiravin) i minibaren, utomhuspool ska vara uppvärmd men lite för kall för min smak.
Stayed 4 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I book a room with sea view, it is to enjoy the sound of the sea and not to be disturbed till 22h30 by a loud "music" performed by third rate "artists". I do not see the purpose of all this noise or at least it should be in insulated.
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 9 nights in Aug 2019

10/10 Excellent

Asle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
flere bra restaurant i nærheten
Ligger i et område men flere bra restaurant i nærheten. Bra med bussforbindelse. God frokost, ok beliggenhet. Hadde rom mot sjøen så mye sol fra morgen til ettermiddag. Ok trimrom, gode på masasje til grei pris
Stayed 7 nights in Apr 2019
Response from the management on 13 Jun 2019
Kjære Guest, Hjertelig takk for en flott anmeldelse! Vi gleder oss til å ønske deg hjertelig velkommen tilbake i fremtiden! Vennlig hilsen

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien situé, belle vue mer, hotel bien tenu. Personnel sympa dans l'ensemble (sauf 1 personne du petit déjeuner). Etablissement bien remis à neuf, mais qui garde quand même un style un peu dépassé au nouveau des couloirs surtout.
Stayed 2 nights in Apr 2019
Response from La gestion on 11 May 2019
Cher client, Nous vous remercions d'avoir pris le temps de laisser un avis suite à votre récente expérience à l’hôtel Baía Azul. Nous sommes ravis d'apprendre votre séjour a satisfait vos attentes et espérons avoir le plaisir de vous accueillir à nouveau. Cordialement,

10/10 Excellent

Patrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel that have that 5-star hotel atmosphere
I will remember may stay at Hotel Baia Azul. The interior of the lobby and view is stunning. Livemusic makes the atmosphere. You got luggage service and a glass of Madeira wine right when you arrived. I’d especially like to thank a woman in the spa that helped me printing the programme of the Madeira Carnival 2019. Also the happy optimistic guy at the pool bar that greeted you welcome and generally was very kind. The people in the reception also helped me looking at two diffrent rooms on different hights upon request to make me satisfied. Rooms was also more spacious than in general! Overall - the Baia Azul hotel has very friendly staff, is beautifully renovated and ’Lost into the blue’ is really a proper tag line to what you experience!
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabolous
Utrolig bra service, champagnefrokost med alt man kan ønske på frokostbordet, perfekt område og veldig bra standard i bassengområdet og rom!
Stayed 10 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
..........................................................................
Stayed 4 nights in Dec 2018

10/10 Excellent

Besmir

Liked: Cleanliness, staff & service, property conditions & facilities
Vennlig og rolig hotell med god standard!
Veldig bra hotell, veldig fint og behjelpelig personale! Supergode fasiliteter i spa og treningssenter, her får du mye for pengene. Lokasjonen var utenfor sentrum, men spaserturen dit var veldig fin. Ellers går det også gratis shuttle bus til og fra hotellet hver dag.
Stayed 2 nights in Dec 2018

10/10 Excellent

Jacek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rewelacyjne miejsce
wygodny hotel, miłą obsługa,dogodna lokalizacja

8/10 Good

vivette, biarritz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel un peu en dehors de Funchal restauré récemment. Chambre et lit très confortable
Stayed 3 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotelli ja huone oli hyvä!
Huoneista puuttui Kaikki tiedotteet ja prosyyrit,( hotellin palveluista, tv-ohjelmatiedotteet Yms.
Stayed 6 nights in Oct 2017

10/10 Excellent

Erik Z.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel - super area !
Veldig bra !!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
During 5 nights stay, breakfast was same. Dishes was delicious, but I got tired.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

francisco, berna schweiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Por lo general,bastante bien.El personal simpatico,la habitacion confortable y limpia. El buffet de desaynos deja mucho que desear.