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Reviews of Hotel Presidente Macau

4 out of 5
Hotel Presidente Macau
355 Avenida da Amizade, Macau

Reviews

6.8
Rating 10 - Excellent. 30 out of 301 reviews" "
Rating 8 - Good. 114 out of 301 reviews" "
Rating 6 - Okay. 106 out of 301 reviews" "
Rating 4 - Poor. 35 out of 301 reviews" "
Rating 2 - Terrible. 16 out of 301 reviews" "

6.8/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

6.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Jason

Travelled with family
Disliked: Cleanliness, room comfort
Room smelt like smoke even though we were on a non- smoking floor. Room felt stale.
Stayed 1 night in Jun 2023

8/10 Good

Lin Lin

Liked: Staff & service, room comfort
Regular stay - location
Have been staying in this hotel for its location. Hotel looks a bit dated but overall the cleanliness standard is maintained.
Stayed 1 night in May 2019

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities, room comfort
Average hotel.
Room was very clean and comfortable. Front desk staff was welcoming and professional. However, floor service staff could use more training in greeting guests and politeness. Buffet breakfast was also disappointing.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I asked for a non-smoking room and was given one smelled of cigarette. I supposed they do not do a good job policing travelers and making sure they understand that non-smoking means 'Non-smoking'. My room did not have a safe and I had to use the one at the receptionist. The free wi-fi in the room is off-and-on at best but worked fine in the lobby. Breakfast in the 4th floor was a little crowded at times because of the tours visiting from mainland China. Otherwise the location is hard to beat, right in the center of action, walking distance to casinos, historical sites, churches, museums and even the ferry terminal.
Stayed 4 nights in Mar 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
There got street girl following me into the lift. Security is needed much to block this kind of happening.
Stayed 2 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location.
Not too far to walk to Senado Square and other places of interest. Also easy to reach from airport. Comfortable stay.
Stayed 1 night in Jan 2018

8/10 Good

JOSE BORIA

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel. Good location. Few employees were not customer oriented, to assist in getting transportation or city sightseeing information.
Stayed 1 night in Jan 2018

2/10 Terrible

Globetrotter, Toronto, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Choose a different hotel
Virtually everything about this hotel was bad. - smoking on non-smoking floors - old, dilapidated décor - mildew smell in the room - cracked mirror in the bathroom - 20 year old television that barely worked - staff not very helpful; couldn't even call a taxi for us - breakfast was mediocre There are many other great alternatives.
Stayed 2 nights in Dec 2017

8/10 Good

Ng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017

8/10 Good

Janice, HK

Liked: Cleanliness, room comfort
near the center of Macau
nice hotel with good location, the staff provide good service and the facilities is enough.

6/10 Okay

Verified traveller

Was expecting a buffet breakfast

8/10 Good

Rahman

Liked: Staff & service
Presidente hotel good and bad
Area are good for casino hopping as the hotelnare really near to thise big game casino.the hotel have its own in house casino. But the table is limited. The hotel should change their hotel appreance as the hotel looks good frim outside . But inside the room it looks really old. Should do something about the mold smell inside the room and also the corridor. Location wise is ok for those casino hopping gambler. Quite near to the outer macau harbour. Near to st paul ruins if u know how to walk around. Breakfast is good for the chinese restaurant . But not for western one.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel
Worst toilet! Very dirty! Hotel employee doesn't know how to speak english, worst they also dont understand english! Location is far from san malo. The hotel doesnt have free shuttle.. i was so upset, i book 2 rooms 1 room for 3 pax (3 beds) and the other one is for couple, but unfortunately they gave us both rooms twin beds. Without even explaining to us the reason! As per breakfast they say its buffet but on our second day in hotel they serve us plated breakfast!

2/10 Terrible

gehad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel macauvenia
Will never stay there ... horror hotel ... everything was old and broken on the room Wifi didn't work except in bathroom Towels were old and even torn ... Room smelled

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Angelito JR

10/10 Excellent

SUSAN OW S.C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Non-smoking room should be free of cigarettes smell so that our stay would be more pleasant. We had to tolerate the smell throughout our stay.

6/10 Okay

Dex, Malaysia

Hotel Presidente 2N stay
The street-walkers were gathering outside the main entrance. I had to enter the hotel by the side entrance to avoid these people in the early morning around 4am. The non-smoking room has strong cigarette smell. The wireless wi-fi is strong only near the door; it was weak nearer to the study table/window.

4/10 Poor

Horace, Hong Kong

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Requested double bed but offered 2 single bed Restaurant service is poor with no credit card payment for paying bills Room service is good and room size are quite large

4/10 Poor

Kevin, Toronto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 star motel
This hotel has had its day. It is not for the north American. The hotel stinks of mold and smoke. Only 2 floors are none smoking which means it's a smoking hotel. Hookers in the lobby every night. And the rooms are cold. No heat. The only good thing is the location and the view. The beds are worn and need to be replaced. I would not go back. I spent 4 days what a regret. Go pay the extra and stay at the new hotels.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
apart from a few prostitutes patrolling the entrances at dusk location is in heart of casinos

4/10 Poor

santosh, india

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very average, would not recommend
Staff very unfriendly. The breakfast not suitable for anyone except asians. My pillows in the room had stains. Overall a bad experience and would not return back.

6/10 Okay

Verified traveller

Disliked: Cleanliness
hotel on the main
my room has a nice view to the Wynn casino hotel and the coast. nice view up on the 21 st floor. however, since it is a smoking floor, the room was smoke filled and the windows were sealed.

6/10 Okay

Henry, indonesia

nice hotel to stay
near to everywhere

6/10 Okay

Henry

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Other than location, just an average hotel. Unfriendly staff, breakfast was pathetic, no choice. No pool, not any facility for guests.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad gone good
Well, when we checked in, the room given us was a smoking room with queen size bed, however, my request when I made the reservation about 5 months ago was a non smoking room with king size bed. The hotel staff was very friendly and accommodate us to suite level which was nice and next day, they found our room that was non smoking and king size bed. A bad going experience was immediately changed to a good experience by the hotel staff

6/10 Okay

nag, india

Liked: Cleanliness
Nicr
Nice. Close to big casino like Wynn It is close to massage center

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Hookers are here
The hookers are all over the place. The bathroom is not clean. The noise from the corridor csn get into the room.

8/10 Good

Poh Khim, singapore

Liked: Staff & service, property conditions & facilities
Good Hotel
this is the 7th time we are staying in the hotel. location is good.

8/10 Good

Poh Khim, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Centrally located, opposite Wynn and Starwold hotels. Accessible to many landmarks

4/10 Poor

David, Shanghai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Escape
I've booked and paid for 3 nights but finally stayed only 1 night. Bed is extra hard. Breakfast is the worst i have ever experience in a hotel. Only a coffee with two pieces of bread. Working ladies in the lobby if you see what kind of lady i mean Employee not kind at all since they doesn't care any customer. Save your money and don't select that hotel

4/10 Poor

Edwin, Lis angeles

I dont think i will come back to stay again
It was too expensive for this kind of consition

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel at the right place
The hotel was much better than we expected. It is at walking distance to Wynn, Star Hotel, MGM and Lisboa. Even the historical area is at a descent walking distance. Though the hotel has a pick up & drop offcoach every hour, we jumped on the Wynn pick up coach to reach the hotel. We had requested for an early room as we arrived in the morning, but we had to wait till 2.00 pm. We left our luggage at the lobby and went out for a stroll nearby. The free breakfast is simple but ample. It is served as per order, consisting of croissant/bread, egg, sausage/ham, tea/coffee & juice. The lobby is full of hookers after sun set, but they mind their own business. Best thing about the hotel is its location, there are hundreds of toursist at the nearby casino even at 2 in the morning, making it a lively place. Moreover, we were able to see the Wynn water show from our hotel room. There are many eating joints around, mostly chinese. Being centrally located, we did most of our sight seeing on foot.

4/10 Poor

lone yindu, delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth staying
When we checked in we asked for the best room and city view was fine. But inside room ashes everywhere even in plant pots. Room was not big and no scissors available when we ask for it. Also when asked for I phone charger, no one paid attention. When we said we want to cancel the reservation, they were willing but no refund be made. Breakfast on the morning with oily spring rolls and cold French toast. Pathetic stay

8/10 Good

Alex, Hong Kong

Liked: Cleanliness, room comfort
Excellent location at the right price
It was a quiet stay although I was at the center of the city.

8/10 Good

Kjeld, Australia

Liked: Cleanliness

8/10 Good

Choong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a Bad Hotel.
Hotel Room was big enough. As I'm staying at a suite room. clean & clear. Nearby got a lot of casino. The only thing no good was hotel casino quite small. only got around 20tables. But nearby got a lot of big casino.

8/10 Good

Joe, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, across street from Wynn & StarWorl
Sure, the hotel could use some renovation, but the rooms are comfortable and fairly large. From my room, I had a great view of the Wynn and a partial harbor view. The location is excellent, opposite Wynn Macau. Also, behind the hotel is an interesting shopping district. And you pay a fraction of what you would spend for a room at Wynn. The complimentary breakfast was fine. You had choices that generally revolved around eggs.

10/10 Excellent

roshan, mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
very good

6/10 Okay

CCY, Kuala Lumpur

Good Locality .
The set back of this hotel is that most of the hotel staff do not speak English. Moreover their breakfast needs drastic improvements.

6/10 Okay

Verified traveller

Disliked: Staff & service
pleasant
Nil

6/10 Okay

Mihir, Mumbai

Liked: Cleanliness, room comfort
Disliked: Staff & service
did not have any english speaking staff, so communication was a big problem. they did not have any special compliments for events like birthday or anniversary.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Internet in the room
Good hotel in good lNo Internet in the room, wifi was available at the lobby but extremely unstable.

6/10 Okay

Verified traveller

8/10 Good

Elly, Malaysia

Liked: Cleanliness, staff & service
Affordable price hotel nearby the big casino
The hotel aged but the room size is spacious. Great view from the hotel room looking at Wynn at Starworld. The best thing is one can take Wynn free shuttle bus from the airport and the hotel is just across the road at the passenger drop off point.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Mainland Chinese Hotel
Very Old Cheap Dark Hotel cater to mainland chinese, smoking rooms will get the best view. Non-smoking rooms gets the view of "Macau" backside !!! But it in a good location.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
The room is great for what you pay for but it was the lack of service that let the hotel down. The attitude of the staff and although help was given, it was done in a very unfriendly manner. Prefer to pay more at another hotel and at least get the service.