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Reviews of ibis budget Aéroport Lyon Saint Exupéry

2 out of 5
ibis budget Aéroport Lyon Saint Exupéry
60 rue du Royaume Uni, Espace Cargo Port, Colombier-Saugnieu, Rhone

Reviews

8.4

Very good

Rating 10 - Excellent. 416 out of 1000 reviews" "
Rating 8 - Good. 429 out of 1000 reviews" "
Rating 6 - Okay. 100 out of 1000 reviews" "
Rating 4 - Poor. 30 out of 1000 reviews" "
Rating 2 - Terrible. 25 out of 1000 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Daria

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very basic- small shower, no hairdryer in room, small sink. But the bed was comfortable, there was a large screen TV, and staff was informed and accommodating. Shuttle to airport was available as advertised and on time (at 5 am!) Very satisfied with the stay.
Stayed 1 night in May 2024
Response from Mathilde - La réception on 19 May 2024
Hello Daria, thank you for your comment and your review. We were delighted to welcome you to the hotel. We hope to see you again very soon. Please accept our best regards.

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for one night if flying to/from Lyon
Stayed 1 night in May 2024
Response from Jang H on 5 May 2024
Dear guest, Thank you very muh for your review.Your satisfaction is our priority.Kidly regards,

10/10 Excellent

KHALID

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff clean room
Stayed 1 night in Feb 2024
Response from . on 26 Mar 2024
Bonjour, nous tenons à vous remercier pour votre commentaire. Nous sommes ravis de voir que votre séjour s'est parfaitement bien passé, nous essayons de tout mettre en œuvre pour aller dans ce sens. Au plaisir d'une prochaine visite. Eveline – La réception Hôtel Ibis Budget Aéroport Lyon Saint Exupéry.

6/10 Okay

Richard

Stayed 1 night in Mar 2024

10/10 Excellent

Adi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport, cheap, parking, clean, convenient
Stayed 1 night in Feb 2024
Response from . on 2 Mar 2024
Hello, thank you very much for your feedback! We are really happy that you enjoyed your stay. Looking forward to welcoming you again, best regards. Eveline - Reception Hotel Ibis Budget Aeroport Lyon Saint Exupéry.

8/10 Good

Christian, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from . on 2 Mar 2024
Bonjour, nous tenons à vous remercier pour votre commentaire. Nous sommes ravis de voir que votre séjour s'est parfaitement bien passé, nous essayons de tout mettre en œuvre pour aller dans ce sens. Au plaisir d'une prochaine visite. Eveline – La reception Hotel Ibis Budget Aeroport Lyon Saint Exupery.

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget hitel
Nice clean economic hotel. Excellent shuttle service to and from airport
Stayed 1 night in Feb 2024
Response from Mathilde - Reception on 14 Feb 2024
Hello Eric, thank you for your comment following your stay at the Hotel Ibis Budget Aéroport Lyon Saint-Exupéry. It is with great pleasure that we receive your compliments. We will be sure to share your comments with our entire team. Your satisfaction is the greatest reward for our staff, who work day after day to offer you impeccable service. We look forward to welcoming you again. Please accept, Sir, the assurances of our highest esteem. Mathilde - Reception

10/10 Excellent

GABRIELA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your Best choice in lyon
Perfect location. Perfect service. Quiet and cost Cozy. Excellent price.
Stayed 1 night in Jan 2024
Response from Mathilde - La réception on 4 Feb 2024
Hello Gabriela, thank you for your comment following your stay at the Hotel Ibis Budget Aéroport Lyon Saint-Exupéry. It is with great pleasure that we receive your compliments. We will be sure to share your comments with our entire team. Your satisfaction is the greatest reward for our staff, who work day after day to offer you impeccable service. We look forward to welcoming you again. Please accept, the assurances of our highest esteem.

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Only thing was room was hot.
Stayed 1 night in Jan 2024
Response from Mathilde - Reception on 4 Feb 2024
Hello Rodolphe, thank you for taking the time to write to us following your stay at the Hotel Ibis Budget Aéroport Lyon Saint-Exupéry. It is with great pleasure that we receive your compliments. We'll be sure to share your comments with our entire team. Your satisfaction is the greatest reward for our staff, who work day after day to provide you with impeccable service. Concerning the temperature of the room, we are sorry to learn that it was too hot, rest assured that the necessary measures have been implemented by sending our technician to solve the problem. We want to offer you the best quality of service for your stay; therefore, your feedback is very valuable. Once again, we thank you for your comment and hope to earn your trust again for your next stay. We look forward to welcoming you soon.

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is great for an early flight but that’s about it. There’s nothing else around this area.
Stayed 1 night in Jan 2024
Response from Mathilde - Reception on 4 Feb 2024
Hello Susan, thank you for your comment following your stay at the Hotel Ibis Budget Aéroport Lyon Saint-Exupéry. It is with great pleasure that we receive your compliments. We will be sure to share your comments with our entire team. Your satisfaction is the greatest reward for our staff, who work day after day to offer you impeccable service. We look forward to welcoming you again. Please accept, the assurances of our highest esteem.

8/10 Good

john

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from . on 15 Dec 2023
Cher Monsieur,Je vous remercie d’avoir séjourné au sein de notre hôtel et d’avoir pris le temps de partager votre avis.C’est un immense plaisir pour nous de lire votre satisfaction ! Nous sommes heureux de constater que vous avez apprécié l’ensemble de nos prestations.Nous serons ravis de vous accueillir à nouveau. Bien cordialement,Eveline- Hotel Ibis Budget Aeroport Lyon Saint Exupery.

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service
Nice location by the airport.
Stayed 1 night in Nov 2023
Response from . on 19 Dec 2023
Bonjour, nous tenons à vous remercier pour votre commentaire. Nous sommes ravis de voir que votre séjour s'est parfaitement bien passé, nous essayons de tout mettre en œuvre pour aller dans ce sens. Au plaisir d'une prochaine visite. Eveline – La reception Hotel Ibis Budget Aeroport Lyon Saint Exupery.

8/10 Good

John, Stillwater

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle was a little slow (30 min) coming to the airport to pick up arriving passengers. It was -1*C with blowing wind making the wait outdoors very uncomfortable. While I know the night staff is somewhat limited, they could have made a better effort to expedite the shuttle. Otherwise, a comfortable place to crash after a long day/late arrival.
Stayed 1 night in Nov 2023
Response from . on 20 Dec 2023
Bonjour, merci d'avoir pris le temps de nous faire part de votre retour. Nous sommes désolés pour ce désagrément et prenons vos remarques en considération. En vous souhaitant une excellente continuation, Eveline - Réception Hôtel Ibis Budget Aéroport Lyon Saint Exupéry

10/10 Excellent

Mary J

Liked: Cleanliness, staff & service, property conditions & facilities
Booked it for airport shuttle
Stayed 1 night in Nov 2023
Response from . on 19 Dec 2023
Bonjour, nous tenons à vous remercier pour votre commentaire. Nous sommes ravis de voir que votre séjour s'est parfaitement bien passé, nous essayons de tout mettre en œuvre pour aller dans ce sens. Au plaisir d'une prochaine visite. Eveline – La reception Hotel Ibis Budget Aeroport Lyon Saint Exupery.

10/10 Excellent

Hayat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome! Room good for 1 night or 2. Snacks, dinner and breakfast very well adapted to traveling. Staff smiling and welcoming. Lobby' furniture shabby and seats badly stained. Would benefit from a lobby withnew seats and low tables.
Stayed 1 night in Oct 2023
Response from Nicolas on 12 Nov 2023
Hello Sir, We thank you for your comments following your stay at IBIS BUDGET Saint Exupery.It is with great pleasure that we receive your compliments. Also, we will not fail to share your appreciation with our entire team. Your satisfaction is the greatest reward for all our teams. We look forward to welcoming you again, we wish you a very nice day. Best regards.NicolasAssistant d'exploitationIBIS BUDGET AEROPORT LYON SAINT EXUPERY

8/10 Good

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay when leaving on an early flight. Basic no frill room but very comfy. Nice shuttle that starts at 4;00 am
Stayed 1 night in Oct 2023
Response from Nicolas on 12 Nov 2023
Hello Sir, We thank you for your comments following your stay at IBIS BUDGET Saint Exupery.It is with great pleasure that we receive your compliments. Also, we will not fail to share your appreciation with our entire team. Your satisfaction is the greatest reward for all our teams. We look forward to welcoming you again, we wish you a very nice day. Best regards.

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An efficient, clean, well-equipped and congenial place for a basic overnight stay. Staff are excellent and the shuttle is efficient. Get the buffet breakfast - it’s just a few Euros more and a real bargain as it’s more complete than the usual French hotel bread-and-coffee offering.
Stayed 1 night in Oct 2023
Response from Nicolas on 12 Nov 2023
Dear,We very much appreciate your comments regarding your stay at the ibis budget Aéroport Lyon-Saint-Exupéry. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Good

B

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from . on 11 Nov 2023
Bonjour, merci d'avoir pris le temps de nous faire part de votre retour. Nous vous souhaitons une bonne continuation, Eveline - Réception Hôtel Ibis Budget Aéroport Lyon Saint Exupéry.

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from . on 11 Nov 2023
Bonjour, merci d'avoir pris le temps de nous faire part de votre retour. Nous vous souhaitons une bonne continuation, Eveline - Réception Hôtel Ibis Budget Aéroport Lyon Saint Exupéry.

6/10 Okay

Frederique

Stayed 1 night in Sep 2023
Response from . on 30 Sept 2023
Bonjour, merci d'avoir pris le temps de nous faire part de votre retour. Nous vous souhaitons une bonne continuation, Eveline - Réception Hôtel Ibis Budget Aéroport Lyon Saint Exupéry.

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from . on 30 Sept 2023
Bonjour, merci d'avoir pris le temps de nous faire part de votre retour. Nous vous souhaitons une bonne continuation, Eveline - Réception Hôtel Ibis Budget Aéroport Lyon Saint Exupéry.

8/10 Good

Anel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near the airport.
Good hotel to stay near the airport. Clean, safe and comfortable for night stay.
Stayed 1 night in Sep 2023
Response from . on 30 Sept 2023
Hello, thank you very much for your feedback! We are really happy that you enjoyed your stay. Looking forward to welcoming you again, best regards. Eveline - Reception Hotel Ibis Budget Aeroport Lyon Saint Exupéry.

6/10 Okay

John

Stayed 1 night in Sep 2023

8/10 Good

France

Stayed 1 night in Sep 2023
Response from . on 30 Sept 2023
Bonjour, nous tenons à vous remercier pour votre commentaire. Nous sommes ravis de voir que votre séjour s'est parfaitement bien passé, nous essayons de tout mettre en œuvre pour aller dans ce sens. Au plaisir d'une prochaine visite. Eveline – La reception Hotel Ibis Budget Aeroport Lyon Saint Exupery.

8/10 Good

Nathalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from . on 11 Nov 2023
Bonjour, merci d'avoir pris le temps de nous faire part de votre retour. Nous vous souhaitons une bonne continuation, Eveline - Réception Hôtel Ibis Budget Aéroport Lyon Saint Exupéry.

10/10 Excellent

Clara

Stayed 1 night in Aug 2023

8/10 Good

jacob

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from . on 25 Aug 2023
Bonjour, merci d'avoir pris le temps de nous faire part de votre retour. Nous vous souhaitons une bonne continuation, Eveline - Réception Hôtel Ibis Budget Aéroport Lyon Saint Exupéry.

10/10 Excellent

Tamao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff
Clean hotel good for an overnight stay. Very small but expected that. Staff was great. Walkable to terminal but takes about 15 min. They did have shuttle option, too
Stayed 1 night in Jul 2023
Response from . on 16 Jul 2023
Hello, thank you very much for your feedback! We are really happy that you enjoyed your stay. Looking forward to welcoming you again, best regards. Eveline - Reception Hotel Ibis Budget Aeroport Lyon Saint Exupéry.

10/10 Excellent

Julie, Arlington

Liked: Cleanliness, staff & service
Great place to stay near the airport with a free shuttle and even in walking distance if you want to stretch your legs. I would stay there again.
Stayed 1 night in Jul 2023
Response from . on 16 Jul 2023
Hello, thank you very much for your feedback! We are really happy that you enjoyed your stay. Looking forward to welcoming you again, best regards. Eveline - Reception Hotel Ibis Budget Aeroport Lyon Saint Exupéry.

10/10 Excellent

Yang

Stayed 1 night in Jul 2023
Response from . on 25 Aug 2023
Bonjour, nous tenons à vous remercier pour votre commentaire. Nous sommes ravis de voir que votre séjour s'est parfaitement bien passé, nous essayons de tout mettre en œuvre pour aller dans ce sens. Au plaisir d'une prochaine visite. Eveline – La reception Hotel Ibis Budget Aeroport Lyon Saint Exupery.

6/10 Okay

Francoise

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Booked as needed a hotel close to the airport, without access to a car. Room was basic but was clean and had all we needed for the night. Marked down as shuttle to airport left 10 minutes late despite being asked to be there 5 minutes early. Bus driver was not the most customer focussed and barely spoke to anyone other than asking us to shut the side and rear doors when we exited so she wouldn't have to get out of her seat.
Stayed 1 night in Jun 2023

6/10 Okay

Cynthia

Liked: Staff & service
The property was fine. It met my needs which was that I needed a place to stay after a late flight before I journeyed on to my next location. The staff was friendly at check in. The shuttle back to the airport was prompt and easy to organize. The issue I had is that the hotel controls the room temperature. It was hot in the room and they only had heavy bedding. I opened the window to cool off the room but you would hear the road noise.
Stayed 1 night in Jun 2023
Response from . on 1 Jul 2023
Hello, thank you for taking the time to share your thoughts with us. We are sorry that you were not satisfied with your stay. Best regards, Eveline- Reception Hotel Ibis Budget Aeroport Lyon Saint Exupéry.

10/10 Excellent

Rose Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good for a close to airport short stay. Basic but clean.
Stayed 1 night in Jun 2023
Response from . on 1 Jul 2023
Hello, thank you very much for your feedback! We are really happy that you enjoyed your stay. Looking forward to welcoming you again, best regards. Eveline - Reception Hotel Ibis Budget Aeroport Lyon Saint Exupéry.

10/10 Excellent

Alexander

Stayed 1 night in Jun 2023
Response from . on 1 Jul 2023
Bonjour, nous tenons à vous remercier pour votre commentaire. Nous sommes ravis de voir que votre séjour s'est parfaitement bien passé, nous essayons de tout mettre en œuvre pour aller dans ce sens. Au plaisir d'une prochaine visite. Eveline – La reception Hotel Ibis Budget Aeroport Lyon Saint Exupery.

8/10 Good

Francisco

Stayed 1 night in Jun 2023

8/10 Good

Charlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to airport. Easy drive into Lyon from here. Good place to stay when you have an early flight the next day!
Stayed 2 nights in May 2023
Response from . on 13 Jun 2023
Hello, thank you very much for your feedback! We are really happy that you enjoyed your stay. Looking forward to welcoming you again, best regards. Eveline - Reception Hotel Ibis Budget Aeroport Lyon Saint Exupéry.

8/10 Good

Erick, Canton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel next to the airport. Good value for the money!
Stayed 1 night in May 2023
Response from . on 4 Jun 2023
Hello, thank you very much for your feedback! We are really happy that you enjoyed your stay. Looking forward to welcoming you again, best regards. Eveline - Reception Hotel Ibis Budget Aeroport Lyon Saint Exupéry.

10/10 Excellent

???

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place.
Stayed 1 night in May 2023
Response from . on 5 May 2023
Hello, thank you very much for your feedback! We are really happy that you enjoyed your stay. Looking forward to welcoming you again, best regards. Eveline - Reception Hotel Ibis Budget Aeroport Lyon Saint Exupéry.

10/10 Excellent

Robyn

Stayed 1 night in Apr 2023
Response from . on 5 May 2023
Bonjour, merci d'avoir pris le temps de nous faire part de votre retour. Nous vous souhaitons une bonne continuation, Eveline - Réception Hôtel Ibis Budget Aéroport Lyon Saint Exupéry.

6/10 Okay

john, mississauga

Liked: Cleanliness, staff & service
I had people 3 times trying to help me find the hotel, after midnight. The first two groups of people couldn't figure out what P5 meant. The last guy figured out that I needed to call the hotel for the shuttle. This would have been easy if I spoke French but I don't. Also I thought P5 was parking.
Stayed 1 night in Mar 2023
Response from JH on 31 Mar 2023
Dear guest,Thank you for sharing your experiences, and hope to see you soon.Best regards,Jang HThe receptionist

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Lyon Airport
Affordable and clean. Very close to the airport and train. Bed firm
Stayed 1 night in Mar 2023
Response from . on 27 Mar 2023
Hello, thank you very much for your feedback! We are really happy that you enjoyed your stay. Looking forward to welcoming you again, best regards. Eveline - Reception Hotel Ibis Budget Aeroport Lyon Saint Exupéry

8/10 Good

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the basics
Adequate airport stay. No frills. Very basic. Good shuttle service to the airport.
Stayed 1 night in Mar 2023
Response from . on 24 Mar 2023
Hello, thank you very much for your feedback! We are really happy that you enjoyed your stay. Looking forward to welcoming you again, best regards. Eveline - Reception Hotel Ibis Budget Aeroport Lyon Saint Exupéry.

6/10 Okay

jiyoun

Travelled with family
Disliked: Property conditions & facilities
very convenient location to catch early morning flight
Stayed 1 night in Mar 2023
Response from . on 21 Mar 2023
Hello, thank you very much for your feedback! We are really happy that you enjoyed your stay. Looking forward to welcoming you again, best regards. Eveline - Reception Hotel Ibis Budget Aeroport Lyon Saint Exupéry.

10/10 Excellent

Caner

Stayed 1 night in Mar 2023
Response from . on 7 Apr 2023
Bonjour, nous tenons à vous remercier pour cette chaleureuse notation, nous sommes ravis de voir que votre séjour s'est parfaitement bien passé, nous essayons de tout mettre en œuvre pour aller dans ce sens. Au plaisir d'une prochaine visite. Eveline – La reception Hotel Ibis Budget Aeroport Lyon Saint Exupery.

10/10 Excellent

patrick

Stayed 1 night in Mar 2023
Response from . on 11 Apr 2023
Bonjour, merci d'avoir pris le temps de nous faire part de votre retour. Nous vous souhaitons une bonne continuation, Eveline - Réception Hôtel Ibis Budget Aéroport Lyon Saint Exupéry.

10/10 Excellent

AURELIE

Stayed 1 night in Mar 2023
Response from Marina - Réception Hôtel Ibis Budget Aéroport Lyon on 10 Mar 2023
Bonjour, merci pour votre retour ! Au plaisir de vous accueillir à nouveau au sein de notre hôtel.

6/10 Okay

Lesleigh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Feb 2023
Response from Marina - Réception Hôtel Ibis Budget Aéroport Lyon on 10 Mar 2023
Bonjour, merci pour votre retour ! Au plaisir de vous accueillir à nouveau au sein de notre hôtel.

10/10 Excellent

Loyda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

8/10 Good

Cyril

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
shuttle bus for airport
Stayed 1 night in Feb 2023
Response from Marina - Réception Hôtel Ibis Budget Aéroport Lyon on 10 Mar 2023
Hello, thank you for your feedback! We look forward to welcoming you back to our hotel.