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Reviews of Rock Point Inn

3.5 out of 5
Rock Point Inn
Broad St, Lyme Regis, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 60 out of 80 reviews" "
Rating 8 - Good. 15 out of 80 reviews" "
Rating 6 - Okay. 5 out of 80 reviews" "
Rating 4 - Poor. 0 out of 80 reviews" "
Rating 2 - Terrible. 0 out of 80 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Apr 2024

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
Food was great! Staff were more than lovely! The room was fab, and the view from it was even more fab - what’s not to like??? You can park a few minutes up the hill in the NCP car park. A great place to stay if you want to go fossil-hunting.
Stayed 1 night in Apr 2024

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Apr 2024

10/10 Excellent

Callum, Englefield Green

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent views, wonderful to wake up in the morning and look out of that window.
Stayed 1 night in Apr 2024

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was much smaller than we had expected Nothing like any of the website photos Ideal for a single room but it was a squeeze for two people Great complimentary tea, coffee etc in room Amazing Breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property right next to the sea and promenade. We had a sea view room and had views over to the Cobb. Highly recommend booking for dinner as it was very popular. Staff were friendly and helpful. Overall we had a great 2 day stay and will be back. Only downside is no parking at hotel and nearby town car parks are max 3 hours. We parked in long stay at the top of the hill, around 10 minute walk.
Stayed 2 nights in Mar 2024

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely stay, good food and enjoyed see views.
Stayed 1 night in Feb 2024
Response from General Manager on 21 Mar 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!

10/10 Excellent

MR J R

Stayed 1 night in Jan 2024

6/10 Okay

Kirsty

Travelled with family
Liked: Staff & service, property conditions & facilities
Excellent location.
Stayed 1 night in Dec 2023
Response from General Manager on 21 Mar 2024
Hi Kirsty, we regret to hear that your recent experience was anything less than exceptional.

8/10 Good

Angela, Cochrane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a night on impulse and the staff was very accommodating - put me in a room prior to check-in so I could dash out to the beach for a fossil hunt! Didn't get a chance to try the restaurant but I was impressed with my room (water and cookies will get you everywhere) and would happily stay again.
Stayed 1 night in Nov 2023
Response from General Manager on 21 Mar 2024
Angela, Cochrane, we are so pleased you enjoyed your visit to Rock Point Inn accommodation, Lyme Regis!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in regis.
Great stay at rock point which is central to everything. Parking is away from hotel but a couple of minutes walk. Friendly service and great food. We would go for a bigger room next time as a bit cramped . Elemis toiletries so wife happy.
Stayed 2 nights in Oct 2023

6/10 Okay

christopher

Stayed 1 night in Oct 2023
Response from General Manager on 21 Mar 2024
Christopher, thank you for taking the time to leave us feedback about your experience with us.

10/10 Excellent

Kathryn

Stayed 2 nights in Oct 2023

10/10 Excellent

Robert

Stayed 1 night in Oct 2023

10/10 Excellent

Steph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
A lovely stay at The Rock Point Inn. Clean, smart and well kept room with a sea view. Very helpful staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Roland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2023
Response from General Manager on 21 Mar 2024
Roland, thank you so much for the positive review!

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Thank you
Stayed 2 nights in Sep 2023

8/10 Good

PAmela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Great location, wonderful breakfasts. Comfortable bed and room. Tea & coffee, water in the room. Had the best steak in the resturant. Our only issue was the toilet mirror light was not working and the sliding toilet door- if the pushed fully closed , you lock yourself in. It comes off the hinge and husband had to get me out.
Stayed 3 nights in Aug 2023
Response from General Manager on 21 Mar 2024
Pamela thankyou for the feedback we are sorry that happened to you! this has since been sorted by our maintenance team.

6/10 Okay

Ben

Travelled with partner
Liked: Staff & service, amenities
Our sink was partially blocked and we noticed the shower drain had not been cleaned out prior to our arrival. We requested that the sink was fixed on two occasions but this didn't happen. By day 2 there were a lot of tiny bugs all over the bathroom. I wonder of they had come from the blocked drain. The staff sounded friendly and cooperative but it seems there was inadequate communication to check these jobs are done. Shame because this was other wise a nice hotel, very nice breakfast.
Stayed 2 nights in Aug 2023

10/10 Excellent

debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem
Fantastic location, Fantastic accommodation. To top it all every single member of staff were brilliant.
Stayed 3 nights in Jul 2023

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, room comfort
Lovely place we’ll stay again
Very nice hotel great location. Parking is a bit of an issue and it just means you need to drop your stuff off and then go off and park the car. Staff very good, especially the breakfast staff who were very helpful.
Stayed 1 night in Jul 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Robert

Stayed 1 night in Jun 2023

10/10 Excellent

Lorraine

Stayed 1 night in Jun 2023

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a great room with amazing views, good food and great staff. I'd highly recommend staying here.
Stayed 4 nights in May 2023
Response from General Manager on 21 Mar 2024
Christopher, thank you so much for the positive review!

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities
Great location on seafront. Nice spacious well equipped room. Food in hotel - both breakfast & dinner excellent. All staff very friendly & helpful. Really enjoyed the stay.
Response from General Manager on 21 Mar 2024
Thank you for leaving Rock Point Inn accommodation, Lyme Regis a review!We hope you had a great visit and look forward to welcoming you back soon.

6/10 Okay

Sean

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Amazing room - disappointing service
Although the location and facilities were amazing- the overall stay was let down by the service received. When checking in the person seemed to be very inconvenienced to take the time to check us in and show us the room. In addition they wanted to charge an extra £20 for breakfast for the 2nd person staying even though breakfast was included in the price. Ended up leaving before breakfast to avoid further disappointment with the service.
Stayed 1 night in Apr 2023

10/10 Excellent

Kelly

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Absolutely wonderful location. Room was very clean and fresh, perfect for a few days away. All staff were exceptional and we felt very welcome.
Stayed 2 nights in Apr 2023
Response from General Manager on 21 Mar 2024
Thanks for taking the time to leave us a review Kelly. We look forward to welcoming you back to Rock Point Inn accommodation, Lyme Regis again soon.

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will Return
Stayed 2 nights in Mar 2023
Response from General Manager on 21 Mar 2024
Colin, thank you so much for the positive review!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rock Inn
Lovely stay at the Rock Inn. Welcoming, friendly and helpful staff. Room was well equipped. Had a delicious meal in the restaurant and a delicious huge breakfast the following morning. Only downsides were our room was a little noisy in the morning as it overlooked the carpark (friend’s room was on the quieter side of the hotel). Also it has a wet room rather than a walk in shower so we found the wet bathroom floor slightly impractical. But couldn’t fault the staff. We would definitely go back there again!
Stayed 1 night in Mar 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and the breakfast was 1st class
Stayed 1 night in Mar 2023

10/10 Excellent

Gilsemar

Stayed 2 nights in Mar 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Service great , room clean , tv smart , breakfast great .
Stayed 2 nights in Mar 2023

10/10 Excellent

Elspeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely bright space by the sea. Delicious breakfast.
Stayed 1 night in Mar 2023

8/10 Good

gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great location overlooking the sea. Rooms quirky but worked well.
Stayed 1 night in Feb 2023

10/10 Excellent

Sara

Stayed 1 night in Feb 2023

6/10 Okay

Yvinne

Stayed 1 night in Feb 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was immaculate and had superb attention to detail with some really nice touches. Powerful shower, comfy bed, excellent views. Restaurant was gorgeous and food was excellent quality. Staff were the shining part of our stay. Location of course!
Stayed 2 nights in Feb 2023

10/10 Excellent

Nick IKO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beside the sea
Great friendly staff. Perfect location and food was good. Room was small but ideal for my overnight stay. I will be going back when the weather warms up.
Stayed 1 night in Jan 2023

10/10 Excellent

REBECCA, Denver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This building, or a portion of it, has been on that spot since the 1700s. Overlooks the sea, easy walk to shopping and restaurants along the beachfront. Restaurant was very nice and continental breakfast (included) had a nice variety of foods. Rooms had coffee/tea trays and some light snacks. Staff was often very busy but they were always friendly and helpful. It was nice to be in an old, charming inn where all the rooms were unique.
Stayed 2 nights in Jan 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
Amazing stay
Had an amazing stay. The only negative was that Hotels.com didn't inform us that the breakfast was continental. (only on certain days). It was left to the staff/manager who were really apologetic. The Manager and staff were fantastic and will definitely return.
Stayed 1 night in Jan 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Excellent location and tidy relaxed environment. We would take a larger room next time but we knew this. Overall a very positive experience.
Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in every way
A last minute short stay booking that resulted in a desire to come back and stay for longer. Great breakfast, lovely room and the staff could not be more friendly. Top notch service.
Stayed 1 night in Dec 2022

8/10 Good

Adam

Stayed 1 night in Jan 2023

10/10 Excellent

Christine, Twickenham

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantasttic hotel, lovely staff, wonderful breakfast
Stayed 1 night in Dec 2022

10/10 Excellent

Sarah

Stayed 2 nights in Dec 2022

10/10 Excellent

Simon

Stayed 1 night in Nov 2022