We are an American family of 4 that just moved to Naples. We drove to this hotel for 3 nights. Very courteous staff and willing to help with directions. We knew from other reviews that the pool was small, it is an above ground pool that should be in someone's backyard, not a hotel pool.That said, my kids,ages 9 & 5 loved it anyway. At least we could cool off. The room still had space to walk around even though there was a queen bed, roll away and sofa bed. Housekeeping replaced a burned out light immediately. The breakfast buffet was ample and you woke up to the smell of fresh pastries. We ate dinner at the restaurant once and it was very good with good prices, locals go there. The wild boar stew is a favorite, as is the mushroom risotto. Only 10 minutes to the walled city of Lucca, I would definitely go back.