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"We left after checking in "

"This was THE worst place that I have ever stayed. We stayed one night, and checked out during that night and went to another hotel."

"The pool was closed for lightning. The storm passed and the pool normally closes at 8:00 p.m. it was 6:00 p.m. I called the front desk and the concierge and they both gave me different answers as to why the pool was never reopened. It was 85° out and we are there for two nights. No pool... And they're absolutely was no lightning in the area. Tried to play ping pong the next day no one could find any paddles or balls... To employees unwillingly tried to help and never returned. The carpets are absolutely disgusting filthy old and and desperate need of replacement. The hallway was never vacuumed in the three days that we were there. The pool area is lovely but this property completely lacks attention to detail."

"Location good. Staff good valet good. Food rotten gym v good. Shower missing pieces. Faucet leaking. Needs a lot of work. Four seasons infinitely nicer but more expensive"

"Price was right for a one night stay close to airport. my flight was cancelled "

"The shuttle service was excellent if you don't rent a car. All of the staff are excellent from the front desk to the restaurant and bar."

"My recent stay at this hotel was unfortunately disappointing from the start. Checking in turned out to be more of a hassle than expected, with delays and some confusion that made the process unnecessarily frustrating after a long day of travel. Once I finally got to my room, things didn’t improve much. The room itself was quite small, leaving very little space to move around comfortably or store luggage. It felt cramped and not at all what I had anticipated based on the listing. To make matters worse, the noise level was a constant issue. Guests in the room above were very loud, and the lack of soundproofing made it seem like every step and movement echoed directly into my room. It made it difficult to relax and nearly impossible to get a good night’s sleep. Overall, the experience fell short of expectations due to the rocky check-in, limited space, and ongoing noise disturbances. I hope the hotel addresses these issues to improve future guest experiences."

"I never got my deposit back this is ridiculous "

"Great daily full breakfast buffet included. Rooms clean and comfy. Friendly staff"