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Best Western Louisville South/Shepherdsville

2.5 star property
Guests start their day with a complimentary continental breakfast before heading to the 24-hour fitness center or relaxing by the seasonal outdoor pool

Choose dates to view prices

Best Western Louisville South / Shepherdsville in Hillview combines comfort with convenience. Enjoy the seasonal outdoor pool, 24-hour gym, business center, and laundry facilities. Helpful staff and great value earn positive reviews from guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • Free Wi-Fi

Suite-1 King Bed, Non-Smoking, Whirlpool, Easy Chair, Microwave And Refrigerator

  • Sleeps 2
  • Free Wi-Fi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • Free Wi-Fi

Standard Queen Room Non Smoking Refrigerator & Microwave

  • Sleeps 2
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • Free Wi-Fi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • Free Wi-Fi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • Free Wi-Fi

Accessible - 1 King Bed, Non Smoking

  • Sleeps 2
  • Free Wi-Fi

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About the area

Hillview, a neighbourhood in Louisville, is home to Best Western Louisville South / Shepherdsville. Louisville Mega Cavern is worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Kentucky Kingdom and Louisville Zoo. Looking to enjoy an event or a game? See what's going on at Churchill Downs or L&N Federal Credit Union Stadium. Visit our Louisville travel guide
Map
362 Brenton Way, Louisville, KY, 40165

Getting around

  • Louisville International Airport (SDF)
    17 min drive

Restaurants

  • Circle K
    7 min drive
  • McDonald's
    6 min drive
  • McDonald's
    9 min walk
  • Chick-fil-A
    8 min drive
  • No 1 Chinese Resturant
    7 min drive

About this property

Best Western Louisville South/Shepherdsville

  • Hotel located in Hillview
  • Consider a stay at Best Western Louisville South / Shepherdsville and take advantage of free continental breakfast, a corner/local shop and laundry facilities. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business centre.
  • Other perks include:
    • A seasonal outdoor pool, along with sunloungers
    • Free self-parking
    • Express check-out, a computer station and a vending machine
    • A 24-hour front desk, smoke-free property and a lift
    • Guest reviews say great things about the overall value and helpful staff
  • Room features
  • All 63 rooms boast comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
  • More amenities include:
    • Bathrooms with shower/bath combinations and free toiletries
    • Flat-screen TVs with premium channels
    • Wardrobes/cupboards, fridges and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (surcharge)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Best Western Louisville South / Shepherdsville have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 11:00 PM. The swimming pool will be closed during the winter.

Is Best Western Louisville South / Shepherdsville pet-friendly?

No, pets are not allowed at this property.

How much is parking at Best Western Louisville South / Shepherdsville?

Self-parking is free at this property.

What time is check-in at Best Western Louisville South / Shepherdsville?

Check-in start time: 3 PM; check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Best Western Louisville South / Shepherdsville?

Checkout is at 11:00 AM.

Where is Best Western Louisville South / Shepherdsville located?

Located in Hillview, this hotel is 0.8 mi (1.3 km) from Hawks View Glass Art Tour Cafe and within 3 miles (5 km) of Brooks Hill Winery and Maplehurst Golf Course. Silver Heights Plaza Shopping Center and Paroquet Springs Conference Center are also within 6 miles (10 km).

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Reviews

Best Western Louisville South/Shepherdsville Reviews

8.6

Excellent

8.8

Cleanliness

8.2

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 547 out of 1012 reviews
Rating 8 - Good. 293 out of 1012 reviews
Rating 6 - Okay. 99 out of 1012 reviews
Rating 4 - Poor. 36 out of 1012 reviews
Rating 2 - Terrible. 37 out of 1012 reviews

Reviews

Verified

10/10 Excellent

Bryndan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean, and helpful staff
Stayed 1 night in Mar 2026
Verified

8/10 Good

ashlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super nice, location is good, pretty cozy for the price!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Philip W.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to book, helpful, friendly staff. Wonderful breakfast.
Stayed 1 night in May 2026
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Nice, friendly staff. Definitely recommend.
Stayed 2 nights in May 2026
Verified

8/10 Good

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property with pleasant staff. Nothing really special but a nice sized room with your normal amenities. Wouldn’t want to spend a week there but it was fine for an overnight on our way home from FL.
Stayed 1 night in May 2026
Verified

8/10 Good

Trudy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. We didn’t get there until almost midnight, due to the weather. I do wish Newsmax was available on the tv.
Stayed 1 night in May 2026
Verified

8/10 Good

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. The Hotel was packed with families with lots of children. My husband and I were on the first floor and there was a family with kids above us running. The young lady at the desk, a sweet blonde haired young lady (I forgot her name) handled the issue. She was outstanding!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice matress, great blanket, quiet large room, good location
Stayed 1 night in Mar 2026
Verified

8/10 Good

Bibiana

Liked: Cleanliness, staff & service
Room very clean and comfortable.. Breakfast was awesome. Facility being remodeled.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Balusamy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Food
Stayed 1 night in Mar 2026
Verified

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were all kind. Room was a little dated but the price for a night was very reasonable.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good and plentiful. Bed was comfortable. Think they are working on bathrooms, shower was still in process. Recommend for a quick stay!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Anthony

Our room very spacious. Beds very comfortable!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Carmene

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property was clean and is in a cincuenta location to some fast food restaurants and a gas station. Not far from the major attractions. Quiet location with other surrounding hotels. It is like “hotel” city there with 5 or 6 surrounding hotels and 4 fast food places. The down side is there is NO POOL. This was one of the amenities we actually wanted for the kids. It is listed they have a pool, but the pool has been closed and they are filling it in with cement. If I would have known that I actually would have booked elsewhere. The breakfast is not the best unless you just want yogurt. Better off going to the Burger King for breakfast.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Super clean.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, renovation going o
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ancy

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities
Very courteous staff, both at check-in & checkout. Room was comfortable and clean, and away from highway noise--per my Hotels com request. Breakfast was also outstanding!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities
Staff friendly. Room clean. Beds comfortable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was fresh made and the atmosphere felt luxurious and comfortable
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Deborah

Liked: Cleanliness, amenities
Very basic! Room was clean. Some staff were not super helpful others great.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good
Stayed 1 night in Dec 2025
Verified

8/10 Good

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The pool was closed due to it being February when I was there. The staff were very accommodating. They were renovating during my stay. But it didn't disturb my stay at all. The property was very clean as well.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and the staff was nice.
Stayed 1 night in Sep 2025