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Reviews of The Charlie Hotel

3.5 out of 5
The Charlie Hotel
819 N Sweetzer Avenue, West Hollywood, CA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 182 out of 238 reviews" "
Rating 8 - Good. 48 out of 238 reviews" "
Rating 6 - Okay. 2 out of 238 reviews" "
Rating 4 - Poor. 3 out of 238 reviews" "
Rating 2 - Terrible. 3 out of 238 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So wonderful and charming.
Stayed 1 night in Feb 2024
Response from The Charlie Hotel Guest Services on 20 Mar 2024
Dear Kelly, Thank you for your stay with us at The Charlie and for your positive feedback! We hope to see you again in the very near future!

10/10 Excellent

Ilonka

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from The Charlie Hotel Guest Services on 20 Mar 2024
Dear Ilonka, Thank you very much for your stay with us and for your positive rating! We hope to see you again in the near future!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unusual place to stay, very nice and well equipped. A bit smaller than advertised and not cheap, but we had a good stay and would consider returning.
Stayed 2 nights in Dec 2023

10/10 Excellent

Annabel

Stayed 4 nights in Dec 2023
Response from The Charlie Hotel Guest Services on 23 Dec 2023
Dear Annabel, Thank you so much for your recent stay with us at The Charlie and for your rating! We are thrilled you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Pedro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and staff. Highly recommend.
Stayed 2 nights in Nov 2023
Response from The Charlie Hotel Guest Services on 23 Dec 2023
Dear Pedro, Thank you so much for your recent stay with us at The Charlie and for your review! We are thrilled you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Joseph

Stayed 2 nights in Oct 2023
Response from The Charlie Hotel Guest Services on 25 Nov 2023
Dear Joseph, Thank you for your recent stay with us! We are so glad you enjoyed it, and hope to welcome you back to The Charlie in the very near future!

10/10 Excellent

Trena

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We loved the coziness and character of the Marilyn cottage. Our stay was definitely a highlight and we were in a safe and central location, walkable to shops and restaurants.
Stayed 5 nights in Aug 2023
Response from The Charlie Hotel Guest Services on 11 Aug 2023
Dear Trena, Thank you for your stay and the positive feedback! We appreciate it and hope to see you again in the very near future!

10/10 Excellent

Dolly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to relax.
Stayed 2 nights in Jul 2023
Response from The Charlie Hotel Guest Services on 13 Jul 2023
Dear Dolly, Thank you so much for your stay and your rating of The Charlie. We look forward to welcoming you back soon!

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
I love this place. It feels like home and is so quiet. The one thing that was negative was the sofa bed would not fold back in. That meant we couldn’t sit on the couch unless someone came to the room to put it back in. Otherwise it was great. Would be nice to offer - diet soda option in the fridge.
Stayed 2 nights in Jun 2023
Response from The Charlie Hotel Guest Services on 5 Jul 2023
Dear Margaret, Thank you for your stay with us at The Charlie and for your valued feedback--we appreciate it. We hope to see you at The Charlie again, in the very near future!Best regards,

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely charming place, with little embedded gardens, quiet, pretty, and intimate. The rooms are spacious and all the people involved were helpful and friendly. I loved it.
Stayed 2 nights in Jun 2023
Response from The Charlie Hotel Guest Services on 17 Jun 2023
Dear Diane, Thank you so much for your recent stay with us at The Charlie and for your positive feedback--we appreciate it! We look forward to welcoming you back to The Charlie in the very near future!Best regards,

10/10 Excellent

Kenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my favorite hideaways! Always an amazing experience.
Stayed 3 nights in May 2023
Response from The Charlie Hotel Guest Services on 23 May 2023
Dear Kenda, Thank you for your stay with us at The Charlie! So glad to hear we are your favorite getaway :) We hope to see you back at The Charlie soon!

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely quirky and spacious property with helpful and friendly staff. Great location in W Hollywood. Lots of stairs and uneven ground so tricky if you struggle with mobility. Air Con and fridge were a bit noisy but beautifully silent once those were switched off. Overall very enjoyable and decent value
Stayed 1 night in May 2023
Response from The Charlie Hotel Guest Services on 23 May 2023
Dear Andrew, Thank you for your stay with us at The Charlie and for your feedback! We hope to welcome you back in the near future!

10/10 Excellent

Therese

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had beautiful built-ins and historical details that added to the comfort and peaceful feeling there. A fountain just outside gently trickled, and the sun through the colored glass was magical. We loved our stay and will definitely return.
Stayed 2 nights in Mar 2023
Response from The Charlie Hotel Guest Services on 28 Mar 2023
Dear Therese, Thank you for your recent stay with us and for your positive feedback! We appreciate it and hope to see you soon again!

10/10 Excellent

Tremain, Santa Cruz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2023
Response from The Charlie Hotel Guest Services on 28 Mar 2023
Dear Tremain, Thank you for your recent stay with us and for your positive rating! We appreciate it and hope to see you soon again!

10/10 Excellent

Nishant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hiddden gem
I am blown away by my experience at The Charlie Hotel. The room was stunning, the staff were so kind and the location was increddible. I can't imagine staying anywhere else in LA.
Stayed 3 nights in Feb 2023
Response from The Charlie Hotel Guest Services on 8 Feb 2023
Dear Nishant, Thank you so much for your stay and such fabulous feedback! We loved having you and hope to see you again soon!

10/10 Excellent

Max

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Charming place, great location, stylish with friendly staff
Stayed 2 nights in Nov 2022

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Cynthia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and spacious
The Marlene was a great room. Peaceful, well lit and lots of amenities. And walking distance to stores and food. Once inside you didn’t feel like you were in West Hollywood at all. So quiet!
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

10/10 Excellent

Edward, Hayward

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2022

10/10 Excellent

nadya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here because it feels like home. Beautiful garden and makes you feel like you're a local.
Stayed 4 nights in Apr 2022
Response from The Charlie Family on 27 Apr 2022
Dear Nadya, Thank your wonderful review, It is our goal to make guest's feel like home! We hope to see you soon again!

10/10 Excellent

Tremain, Santa Cruz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying at the Charlie for the Oscars. What a treat! We roomed in the Marilyn suite and were warmly welcomed by staff.
Stayed 2 nights in Mar 2022
Response from The Charlie Family on 31 Mar 2022
Dear Tremain, Thank you for staying with us at The Charlie and we are happy you enjoyed your stay! We hope to see you soon!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful place. Tranquil, quiet and so close to everything West Hollywood has to offer.
Stayed 2 nights in Mar 2022
Response from The Charlie Family on 31 Mar 2022
Dear William, Thank you for staying with us at The Charlie! We are glad you enjoyed your stay and we hope to welcoming you back soon!

10/10 Excellent

Ivan

Stayed 1 night in Mar 2022
Response from The Charlie Family on 31 Mar 2022
Dear Ivan, Thank you for your feedback! We hope to see you soon at The Charlie!

10/10 Excellent

Anastasija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best spot in LA. Shhh don’t tell anyone
Charlie is the best! Amazing staff, it’s so serene and beautiful. A little slice of calm in busy West Hollywood.
Stayed 5 nights in Feb 2022
Response from The Charlie Family on 13 Mar 2022
Dear Joseph, Thank you for staying with us and we are happy you have enjoyed your stay at The Charlie! We hope to welcoming you back soon! Kind regards

10/10 Excellent

Sharone

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
The Charlie may be the best hotel I've stayed at yet. It doesn't feel like the hotel, yet it feels upscale, luxurious and easy. Everything is done perfectly and the layout is gorgeous in a classic romantic Hollywood style. The staff here is beyond helpful and close to so much. Love it!
Stayed 2 nights in Jan 2022
Response from The Charlie Family on 29 Jan 2022
Dear Sharone, We are pleased to read that you have enjoyed your stay with us, and Thank you for your kind words about the Staff. We will be happy to share your feedback with them. We'll look forward to welcoming you back at The Charlie the next time you are visiting Los Angeles!

10/10 Excellent

Kenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
Stayed 1 night in Dec 2021

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and spacious. Friendly service. Definitely will be my goto place in West Hollywood.
Stayed 2 nights in Nov 2021
Response from The Charlie Hotel on 23 Nov 2021
Dear Eric, Thank you so much for you kind words! We are glad you enjoyed your stay with us and hope to see you next time you are in Los Angeles! Kind regards, The Charlie Hotel

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a unique property. Not my first stay, will not be the last.... Thank you
Stayed 1 night in Nov 2021
Response from The Charlie Hotel on 23 Nov 2021
Dear Kevin, Thank you so much for you kind words! We are glad you enjoyed your stay with us and look forward to seeing back at The Charlie soon! Kind regards, The Charlie Hotel

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enchanting and charming - great service - noise of neighbors comes thru the walls - but it was not too big a deal as everyone was well behaved
Stayed 3 nights in Oct 2021
Response from The Charlie Hotel on 23 Nov 2021
Dear David, Thank you for being our guest at The Charlie! We appreciate your feedback and hope to see you next time you are in Los Angeles! Kind regards, The Charlie Hotel

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magical place!! Can’t wait to go back
Stayed 2 nights in Oct 2021
Response from The Charlie Family on 8 Oct 2021
Dear Wendy, Thank you for staying with us and we cannot wait to welcome you back!!

10/10 Excellent

Ingrid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming getaway well located, quiet & comfortabl.
Our 4th stay at this lovely property in the middle of West Hollywood. Well appointed, comfortable and quiet.
Stayed 2 nights in Sep 2021
Response from The Charlie Family on 26 Sept 2021
Dear Ingrid, Thank you for your wonderful review and we are looking to welcoming you back soon!! Sincerely The Charlie Family

10/10 Excellent

Brindan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet English storybook fantasy in the middle of West Hollywood. The space of the Dylan suite is dreamy, with extra long comfortable sofa and breakfast bar. Gardenias bring in the scent of the exotic. A great place to recharge.
Stayed 2 nights in Sep 2021
Response from The Charlie Family on 26 Sept 2021
Dear Brindan, Thank you for staying with us and we are so happy you have enjoyed your stay at The Charlie Hotel. We are looking forward to welcoming you back soon!

10/10 Excellent

Elysha

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from The Charlie Family on 26 Sept 2021
Dear Elysha, Thank you for staying with us and we are looking to welcoming you back soon!

10/10 Excellent

Susan E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet & charming
Prompt and friendly service. Clean and quiet WeHo apartment suite. Lots of charm that provides a glimpse and taste of Hollywood's storied history. I look forward to staying again soon!
Stayed 1 night in Sep 2021
Response from The Charlie Family on 6 Sept 2021
Dear Susan E., Thank you very much for staying with us! The Charlie Hotel is an absolute gem in the heart of West Hollywood and we look forward to welcoming you back!!

10/10 Excellent

Ryan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been here at least five times, and will continue going. Hands down, the best customer service and the most comfortable property and rooms in LA.
Stayed 4 nights in Aug 2021
Response from The Charlie Family on 6 Sept 2021
Dear Ryan, Thank you very much for your kind words, we are so happy you enjoyed your stay with us. We are looking forward to welcoming you back!!

10/10 Excellent

Fjaere

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and historic, safe, secure, the ideal place for a solo writer like me! I had privacy but as a woman alone i felt safe and looked after. Staff are wonderful.
Stayed 3 nights in Aug 2021
Response from The Charlie Hotel on 24 Aug 2021
Dear Fjaere, Thank you for much for your review! We are so happy that you enjoyed your stay with us and we look forward to seeing you next time you are in Los Angeles! Warm regards, The Charlie Hotel Family

10/10 Excellent

Zane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem in WeHo!
This is the most unique little enclave in West Hollywood. Size of the unit was perfect for our family of 2 adults and 2 young adults. Total old hollywood vibes. There is no pool...but they have a nice sundeck and ours had a private rooftop!
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and very quiet.
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“The Marlene” suite has magical midnight light, a quiet calm feel and comfortable furniture. A special place for Los Angeles that will draw me back!
Stayed 1 night in May 2021

10/10 Excellent

Melanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it is always a fantastic place to stay!
Stayed 2 nights in Apr 2021
Response from The Charlie Hotel on 2 May 2021
Dear Melanie, Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your stay with us at The Charlie Hotel. We look forward to welcoming back in the near future. Sincerely, The Charlie Team

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay & very beautiful
Amazing hotel and it’s so private and spacious! I’ll definitely be coming back here for more staycations very soon! I loved the outdoor patio also. Very pretty grounds and very well kept up. Thanks so much! Was a pleasure to stay here!
Stayed 1 night in Feb 2021
Response from The Charlie Hotel Reservations on 19 Feb 2021
Dear Ms. Spencer, Thank you so much for the wonderful review! It was a pleasure having you as our guest here at The Charlie Hotel. We look forward to welcoming you back soon. Sincerely, Claudia

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Oasis
It was utterly brilliant. I feel like it’s my ‘go to’ place now in LA. Fantastic if you need your own secluded private space. Has everything you need and the staff are super accommodating. It is quaint and older, with all modern amenities inside each space. Perfect for my staycation
Stayed 5 nights in Jan 2021
Response from The Charlie Hotel on 4 Feb 2021
Dear Sarah, Thank you so much for your recent stay with us at The Charlie and for your lovely review! It was an absolute pleasure having you stay with us and we hope to welcome you back soon! Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely
The space is lovely. I stayed in the small room and did not feel like I was staying in the "cheap" room. The staff are lovely and kind. They were very kind to my dog as well.
Stayed 2 nights in Sep 2020
Response from Kayse P. on 15 Sept 2020
Thank you for taking the time to share! I am so happy that you enjoyed your time with us. I hope to get the chance to welcome you Monte-Carlo back soon!

2/10 Terrible

Keiyjah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not get my $100 deposit back!
Stayed 2 nights in Aug 2020
Response from Kayse P. on 27 Aug 2020
Hi there. So happy we were able to connect today. Please let me know if you have any other questions.

10/10 Excellent

Veronica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Kayse P. on 3 Aug 2020
Thank you for your review, Veronica! We hope to welcome you back soon!

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great get away!
A quite little hide away a few blocks from Santa Monica Blvd. This location aloud me to hit the beach by renting a scooter to get there and back. I will be back to try another room as they are all different. Love the seating areas out side
Stayed 2 nights in Jul 2020

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Kayse P. on 14 Jul 2020
So happy your parents enjoyed the stay! We hope to host them for their next visit!

10/10 Excellent

N

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, attentive service and overall a very pleasant experience.
Stayed 3 nights in May 2020
Response from Kayse P. on 24 Jun 2020
Thank you for this feedback! We are thrilled that you enjoyed your time with us, and look forward to welcoming you again in the future!