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Reviews of Residence Inn by Marriott Chatsworth

3 out of 5
Residence Inn by Marriott Chatsworth
20524 WEST LASSEN STREET, Chatsworth, CA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 58 out of 69 reviews" "
Rating 8 - Good. 6 out of 69 reviews" "
Rating 6 - Okay. 3 out of 69 reviews" "
Rating 4 - Poor. 0 out of 69 reviews" "
Rating 2 - Terrible. 2 out of 69 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Amabel

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Friendly staff. Good breakfast. Good location. Second time here. We experienced a very foul smell in the common areas. The gym had it the worst. May have been a plumbing issue.
Stayed 2 nights in Mar 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Loved the complimentary & delicious breakfast! It was a convenient location to easily visit many places in LA
Stayed 6 nights in Apr 2024

10/10 Excellent

Laurie, Visalia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The tall ceilings in the beautiful, well-appointed rooms helps to make the feeling of spaciousness and comfort. Brand new hotel...just lovely.
Stayed 1 night in Apr 2024

10/10 Excellent

Rada

Stayed 1 night in Apr 2024

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, very clean and quiet. Small grocery store next door and various restaurants in walking distance.
Stayed 2 nights in Apr 2024

10/10 Excellent

Henri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location !!!
Stayed 4 nights in Apr 2024

10/10 Excellent

Katie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Csilla

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about it. We were travelling with a puppy and taking him out was easy and the kitchenette was very helpful in preparing his food etc. Great location, food options are available literally next door. ( try the pizza guys ;) Will be back for sure.
Stayed 1 night in Mar 2024

10/10 Excellent

ELENA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean. Rooms were spacious and clean. Staff was friendly and very helpful
Stayed 1 night in Mar 2024

10/10 Excellent

Csilla

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute little property close to the beach and the Funk zone in Santa Barbara. Ben and Raul at the front desk are truly amazing and made our stay unforgettable with their hiking and dining ideas and assisted with everything we needed/wanted. Thank you so much guys! We came with our hypoallergenic, non-shed little puppy and everyone was very welcoming and they even asked if they should put a water bowl and a bed in our room. We had our own stuff but I thought it was very sweet of them, as my little boy’s comfort means the world to us! The propert itself is in great condition but the room/suite layout could be a little better. Our master was quite tiny even with a queen bed, there was very little room to walk around the bed. My biggest issue was with the lack of any counter space on the bathroom. I actually used the nearby closet’s shelves to keep my make up bag and hair stuff on. I think it might help quite a lot of there was another mirror placed in the living room area in front of one of the tables so that could be used as a getting ready area. The bikes they have were super fun to ride around ( and they are free) and parking was a breeze ( and also free) right outside our door, which was just amazing for the area. The front desk also has fresh fruits, granola bars and freshly made cookies for the guests. Thanks again and we will definitely be back, hopefully soon!
Stayed 4 nights in Mar 2024

10/10 Excellent

Vincent

Stayed 1 night in Mar 2024

10/10 Excellent

Melanie, Rancho Santa Margarita

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have clients close by and the location was perfect. The hotel is very clean, staff is friendly and breakfast is delicious.
Stayed 2 nights in Mar 2024

8/10 Good

Donald

Stayed 1 night in Mar 2024

10/10 Excellent

Lizzette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and spacious rooms!
Stayed 1 night in Mar 2024

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were nice
Stayed 1 night in Feb 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Feb 2024

10/10 Excellent

ZIBA

Travelled with family
Liked: Amenities
Ver very clean, staff was very nice, love this hotel, I will stay to this hotel again.
Stayed 1 night in Feb 2024

10/10 Excellent

Sanaz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely coming back, very clean and comfortable
Stayed 2 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were great, staff is friendly.
Stayed 1 night in Feb 2024

10/10 Excellent

Vineet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Aileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Trina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so pleasant.
Stayed 2 nights in Feb 2024

10/10 Excellent

sherri

Business traveller
Very clean
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay, exactly like the photos. Very clean and would be great for a long-term stay.
Stayed 1 night in Jan 2024

6/10 Okay

Maureen

Travelled with family
Disappointed the walls in the bathroom was dirty. There was trash on the floor in the bedroom. Not enough space in the bathroom, need to put some shelves or something so you can lay things down around the sink area. The gym you needed a password to watch any TV of any kind while on the machines. Breakfast needs to be at least an hour longer. Although the staff was very nice
Stayed 5 nights in Jan 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Arnaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kierra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Justin, Portland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place was pretty great, except the fire alarm went off at 6:00 am one morning.
Stayed 2 nights in Jan 2024

10/10 Excellent

Iyar

Stayed 1 night in Jan 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Hany

Stayed 3 nights in Dec 2023

10/10 Excellent

Suzette

Travelled with family and small children
Liked: Amenities
We loved the breakfast and it changed throughout our stay. Also, the hotel is brand new so the facility is clean and it is right by Starbucks, Popeyes, and other stores.
Stayed 4 nights in Dec 2023

10/10 Excellent

Percella

Liked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access, friendly staff, and beautiful rooms
Stayed 2 nights in Dec 2023

8/10 Good

Brian S.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip.
Nice hotel, spacious rooms and nice bedding. Free breakfast.
Stayed 1 night in Dec 2023

10/10 Excellent

Jinsun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ㅇgood.
Stayed 2 nights in Nov 2023

10/10 Excellent

Eduardo, Santa Barbara

Liked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

Rebecca

Travelled with family
Liked: Amenities, property conditions & facilities
Great breakfast! Very clean and staff was great
Stayed 4 nights in Nov 2023

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Kellie, Bishop

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I booked a hotel for 5/13 only to show up the day of and the hotel is still under construction. I called customer service and they were unhelpful and blamed the situation on me. They aren't even open yet, you shouldn't be able to book a reservation.
Stayed 1 night in May 2023

10/10 Excellent

Fernanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities, the confort of the suites. And everything is new
Stayed 22 nights in Jan 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast! Very clean and staff was great. We enjoyed our visit.
Stayed 7 nights in Nov 2023