The staff is remarkable! So friendly, helpful, kind, happy!! However ..... we asked if there was a bathtub in the room - they replied, 'yes' .... we were delighted, although when we saw the tub, it was miniscule ... and it didn't work???? My husband went to ask, they said .... yes, we have a tub but its only to stand in while you shower!! Whatever. If you need a friendly, clean, quiet place to stay before you cruise - I'd recommend it. Get the upgrade of $15 - it gives you access to fresh water, tea, juice, coffee - you will most likely appreciate that!