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Beautiful hotel with amazing views and walking distance to shops, restaurants and iconic properties. Staff was very friendly and helpful with anything that you may need or want. We will definitely be back when in LA.
Laura
Stayed 1 night in May 2024
10/10 Excellent
Libbey
7 May 2024
Libbey
Stayed 1 night in May 2024
8/10 Good
Satvinder
Travelled with partner
27 Apr 2024
Good and safe location. With the current social issues faced by LA this is a good location to stay at.
Liked that it's in a safe area, it's quite. Pool looked nice but it was a chilly day unfortunately.
Disliked that they left a welcome card in the room from the previous guest. Made me wonder if the room really got cleaned. The towels looked like they were replaced. The fruit in the bowl started getting moldy.
There was a squeaking sound coming from the bathroom wall so I had to close the door to sleep. The floor lamp has a blue light switch that never goes off. You can not turn off the light by the bed without getting out of bed. The floor light was nice when you get out of bed in the night but would have liked it a bit dimmer.
Overall a nice hotel, just have some tweeking to improve.
This was a nice property to stay at. Great staff! Very accessible to the surrounding dining and entertainment options. The only thing I didn’t like was the thermostat for the room. It just didn’t work. Luckily, I didn’t freeze due to the weather being mild. Other than that, 5 stars.
Received an 18% auto-grat when ordering 2 drinks at the downstairs bar. Thankfully my wife pointed it out so I didn't double - tip. ($49 for 2 drinks)
In the morning, their coffee "jug" was empty and they refused to refill it. Went on to charge guests for a black coffee. Another guest and I spoke to front desk and he reluctantly allowed us to get a cup from he breakfast side of hotel.
Just an odd experience in total. My wife and I have had good experiences in past stays at this hotel.
Unfortunately, the staff was on strike during our stay. Therefore, we didn't have any housekeeping. The protests started at 7:30 am so late sleeping was not possible. No room service as well. It was miserable because of the union strike. I don't begrudge the protesters but management needed to do more to attend to the hotel guests.
Vasthi
Stayed 4 nights in Feb 2024
8/10 Good
Christian
29 Jan 2024
Always love staying here. Bar seems to close very early though and elevators are a nightmare.
Christian
Stayed 3 nights in Jan 2024
10/10 Excellent
Michael
28 Jan 2024
Michael
Stayed 2 nights in Jan 2024
10/10 Excellent
Sven, Rancho Palos Verdes
Business traveller, Travelled with partner
24 Jan 2024
Liked: Cleanliness, staff & service, amenities
The hotel was great minus only one elevator was working. The rooms were clean and big. They cleaned our room everyday. Check in and out was smooth and the staff was extra polite and bent over backwards to get us anything we needed. The breakfast was delicious but so overpriced but you’re in Hollywood. The rooftop was closed which was a bummer but it was winter. So many things to do and many restaurants in walking distance. We would stay here again.
Sven
Stayed 3 nights in Jan 2024
6/10 Okay
Sven, Rancho Palos Verdes
Business traveller
24 Jan 2024
Liked: Cleanliness, staff & service
A hip Hotel on Sunset with many dining and shopping options in walking distance. The hotel is ok but not great. The breakfast was so expensive for the quality of the food. My avocado toast was meh and not flavorful. I was disappointed when the water in the room was $5 for a small Evian. Only one elevator was working that made it difficult to get back and forth to your room especially in the morning hours. The front desk was helpful when organizing taxi service and checking in and out.
front desk staff are all very warm and helpful. didn't hesitate to accommodate last minute changes and all were very polite and helpful during our whole stay.
Geraldine
Stayed 2 nights in Dec 2023
2/10 Terrible
Andrea
17 Dec 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Don’t bring a car I guess
You have to pay $65 a night to park. What kind of hotel charges its guest’s to park. Ridiculous. I understand charging at the garage because people park to go eat or walk around the area but hotel guests should NOT have to pay. Payed $260 dollars of parking fees not including tips to valet.
First time stay and location and decor and cleanliness and friendliness were top notch! They had my room ready at 8am and allowed a 30 min cushion for check out!
Hotel is well situated and in nearly all respects excellent. Bar opening times are odd, rooftop bar closed during our visit (???) and main bar closed early in the evening…used to be called the Riot Hyatt…more like Quiet Hyatt these days;-)
Elegant, yet fun and funky, the Andaz was our favorite place to stay (of three) in LA. 4pm wine in the lobby, special artist exhibit (Stevie Wonder), and all around comfort make this a special hotel. Car service was day and efficient for a cool $65/day. A little pricey, but seems to be the going rate in WeHo. Minor complaints: funky light fixture
Avoid at all costs. Rooms have a musty smell, air conditioner was so loud it was like a freight train and did not cool the room despite the unrelenting noise. Poor water pressure, rooms stuck in the 90's.
Fabulous unique hotel! Amazing history, exceptional hospitality and service from everyone we dealt with. Spectacular views from the rooftop pool! We would highly recommend this place to anyone who is looking for not just a wonderful hotel but a wonderful experience as well! We will definitely be back!