Room, 1 King Bed (Epic View)
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Reviews of Hotel Erwin Venice Beach

4 out of 5
Hotel Erwin Venice Beach
1697 Pacific Avenue, Venice, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 643 out of 1006 reviews" "
Rating 8 - Good. 218 out of 1006 reviews" "
Rating 6 - Okay. 74 out of 1006 reviews" "
Rating 4 - Poor. 39 out of 1006 reviews" "
Rating 2 - Terrible. 32 out of 1006 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gustavo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Erwin is An Outstanding Hotel.
Stayed 1 night in May 2024

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good but the parking
Stayed 1 night in May 2024
Response from josh on 15 May 2024
Thank you for your review, we appreciate this and we hope to see you again soon.

6/10 Okay

Kristen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent, but furniture and carpet in suite were very worn and housekeeping was poor. Plus resort view came as a surprise for a property with no resort amenities. Have stayed before but probably will not go back.
Stayed 2 nights in May 2024
Response from josh on 15 May 2024
Thank you for your review, we appreciate this and we hope to see you again soon.

10/10 Excellent

Dennise, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the staff was friendly and helpful.
Stayed 4 nights in Apr 2024
Response from josh on 11 May 2024
Thank you for your review, we really appreciate this and we hope to see you again soon.

6/10 Okay

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great but $150 ! Night for incidentals and $40 a night for whatever is just robbery. So i paid $670 for 3 nights before i even got there plus the $150 & $40 charge. Wayyyyy tooo much money and they try to entice you but putting all these drinks and food in your room to get you. They dont tell you any of this before you go. Oh yeah not to mention $132 charge when you leave .. never never never never again
Stayed 3 nights in May 2024
Response from josh on 10 May 2024
Thank you for your review. I really appreciate this and we hope to see you again soon.

10/10 Excellent

Lee III, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Venice Beach
Stayed 2 nights in May 2024
Response from FA on 7 May 2024
Thank you for taking the time to give us a positive review of your stay. We look forward to welcoming you in the future.

10/10 Excellent

Wayne, Estero

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from josh on 4 May 2024
Thank you so much for your review, we really appreciate this and we hope to see you again soon.

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice near the beach.
Stayed 1 night in Apr 2024
Response from josh on 30 Apr 2024
Thank you for your review. We really appreciate this and we hope to see you again soon.

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff, especially front desk and valet parking attendant. They were very friendly and attentive.
Stayed 1 night in Apr 2024
Response from josh on 30 Apr 2024
Thank you for your review. We really appreciate this and we hope to see you again soon.

8/10 Good

Victoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast included in the stay. Found the bed very comfortable. Great rooftop bar. Overall good hotel and I would come back and stay there in the future.
Stayed 4 nights in Apr 2024
Response from josh on 29 Apr 2024
Thank you for your review we really appreciate it and we hope to see you again soon.

6/10 Okay

Mauricio

Ok
Stayed 1 night in Apr 2024
Response from josh on 10 May 2024
Thank you for your review. I really appreciate this and we hope to see you again soon.

10/10 Excellent

Terran

Stayed 3 nights in Jan 2024
Response from josh on 15 May 2024
Thank you for your review, we appreciate this and we hope to see you again soon.

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in Apr 2024
Response from josh on 22 Apr 2024
Thank you for your review, we really appreciate that and we hope to see you again soon.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again. Very close to the beach
Stayed 2 nights in Apr 2024
Response from Josh on 20 Apr 2024
Thank you for your review. We really appreciate this and we hope to see you again soon.

10/10 Excellent

Marie-Claude

Travelled with group
Liked: Cleanliness, property conditions & facilities
Amazing bed and pillows, very generous free breakfast and excellent location with fabulous rooftop
Stayed 2 nights in Apr 2024
Response from josh on 20 Apr 2024
Thank you for your review. We really appreciate this and we hope to see you again soon.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Love being here! Great restful stay and everyone is so kind and helpful.
Stayed 2 nights in Apr 2024
Response from josh on 14 Apr 2024
Thank you for your review we really appreciate this and we hope to see you again soon.

8/10 Good

Lora, Kitchener

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Apr 2024
Response from Josh on 12 Apr 2024
Thank you so much for your review. We really appreciate this and we hope to see you again soon.

10/10 Excellent

Wenchao, Pleasanton

Stayed 1 night in Apr 2024
Response from josh on 3 May 2024
Thank you so much for your review, we really appreciate this and we hope to see you again soon. Thank you for choosing Hotel Erwin.

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a cute boutique hotel. My girls loved it! Very clean, comfy, and quiet. We had a city view room with a balcony. Didnt ise any of the amenities, but want to go back for the summer! It was the perfect location for our needs. Everyone was so helpful and friendly!
Stayed 1 night in Apr 2024
Response from Josh on 12 Apr 2024
Thank you so much for your review. We really appreciate this and we hope to see you again soon.

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
S
Stayed 1 night in Mar 2024
Response from josh on 6 Apr 2024
Thank you so much for your review! We really appreciate this and we hope to see you again soon. Thank you for choosing Hotel Erwin.

10/10 Excellent

ARSLANBEK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again. Nice rooms and great dining options all around.
Response from josh on 6 Apr 2024
Thank you so much for your review! We really appreciate this and we hope to see you again soon. Thank you for choosing Hotel Erwin.

10/10 Excellent

Asia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and sociable. Hotel Erwin is walking distance of Venice and Santa Monica.
Stayed 4 nights in Mar 2024
Response from josh on 6 Apr 2024
Thank you so much for your review! We really appreciate this and we hope to see you again soon. Thank you for choosing Hotel Erwin.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, delicious food, and amazing ocean front roof top bar. Loved my stay.
Stayed 2 nights in Mar 2024
Response from josh on 6 Apr 2024
Thank you so much for your review! We really appreciate this and we hope to see you again soon. Thank you for choosing Hotel Erwin.

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 4 nights in Jan 2024
Response from josh on 6 Apr 2024
Thank you so much for your review! We really appreciate this and we hope to see you again soon. Thank you for choosing Hotel Erwin.

2/10 Terrible

Paul

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t recommend this place. $40 surprise daily charge! Terrible! Very old property in a junky area next to cannabis store and lots of homelessness. Felt crammed and “free” breakfast was gross. Sticky silverware and tables.
Stayed 3 nights in Mar 2024
Response from josh on 6 Apr 2024
Thank you for your response. We really appreciate this so that we may improve as a hotel and staff. Thank you so much for staying with us and we hope to see you again soon.

10/10 Excellent

Kassandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed for two nights and absolutely loved it. The staff was part of the best experience we have had traveling with children. From the front desk to housekeeping to the people the served our breakfast. Very accommodating on all requests. We will be returning for sure!
Response from josh on 6 Apr 2024
Thank you so much for your review! We really appreciate this and we hope to see you again soon. Thank you for choosing Hotel Erwin.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect last minute staycation!
Stayed 1 night in Mar 2024
Response from josh on 6 Apr 2024
Thank you so much for your review! We really appreciate this and we hope to see you again soon. Thank you for choosing Hotel Erwin.

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from josh on 6 Apr 2024
Thank you so much for your review! We really appreciate this and we hope to see you again soon. Thank you for choosing Hotel Erwin.

6/10 Okay

Anmol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great and staff was friendly however there was construction going on the property and every morning I had to wake up early because of the noise. Due to that I was unable to get any good sleep during my stay there.
Stayed 5 nights in Mar 2024
Response from josh on 6 Apr 2024
Thank you for your response. We really appreciate this so that we may improve as a hotel and staff. Thank you so much for staying with us and we hope to see you again soon.

10/10 Excellent

Reginald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The manager is amazing. We had a little miscommunication on our reservation, but he not only made it right, but went the extra mile. He put us in a suite overlooking the ocean. The staff helped us move our bags. I have always loved staying at Hotel Erwin, but this is a great example of when things in life don’t go right, it’s how you react it. The staff at Hotel Erwin go out of their way to make it right and provide a priceless experience. I highly recommend staying here.
Stayed 1 night in Mar 2024
Response from josh on 6 Apr 2024
Thank you for review! We really appreciate this and we hope to see you again soon. Thank you for choosing Hotel Erwin

8/10 Good

noah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, if you want to be in the thick of the Venice boardwalk. It was really noisy in one side of building, so I would suggest asking to be on the quieter side. It was much better
Stayed 4 nights in Mar 2024
Response from josh on 6 Apr 2024
Thank you so much for your review! We really appreciate this and we hope to see you again soon. Thank you for choosing Hotel Erwin.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from josh on 6 Apr 2024
Thank you so much for your review! We really appreciate this and we hope to see you again soon. Thank you for choosing Hotel Erwin.

8/10 Good

Denzil

Business traveller
Liked: Cleanliness, staff & service, amenities
Great place at a good price.
Stayed 2 nights in Feb 2024
Response from josh on 6 Apr 2024
Thank you so much for your review! We really appreciate this and we hope to see you again soon. Thank you for choosing Hotel Erwin.

8/10 Good

Douglas

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Adey Adewinmbi, Assistant General Manager on 18 Feb 2024
Amazing view Douglas! We appreciate the shout out! Come back soon.

10/10 Excellent

Nicole

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute and convenient place to stay in Venice Beach! Staff was wonderful and very accommodating. Will def stay at this hotel next time I visit.
Stayed 1 night in Feb 2024
Response from Adey Adewinmbi, Assistant General Manager on 18 Feb 2024
Nicole, I could not agree with you. Hotel Erwin's the perfect location for a lovely stay, and glad it did not disappoint. Come back soon! :)

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning views, rooftop restaurant and great staff
Absolutely loved this hotel, right on the beach front. We were lucky enough to have an ocean view room and wow!! Watching the sunrise and sunset over the iconic Venice beach was wonderful. The rooftop bar was stunning, the cafe served great coffee and the staff were both helpful and attentive. Loved it here and would definitely come back.
Stayed 1 night in Jan 2024
Response from Adey Adewinmbi, Assistant General Manager on 18 Feb 2024
Anthony, a definition of Epic! Thank you for sharing your amazing feedback and with this stunning picture. We can't wait to welcome you back.

8/10 Good

greg

Stayed 3 nights in Feb 2024
Response from josh on 6 Apr 2024
Thank you so much for your review! We really appreciate this and we hope to see you again soon. Thank you for choosing Hotel Erwin.

8/10 Good

Caleb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was A Rooms were decent Staff was A TV signal didn’t work well for most of the channels but we were not there to watch TV. Breakfast was very tasty just have to pay for it. We decided not to rent a car for the trip after seeing the daily parking rates, for us made more sense to just use Lyft. Stayed in the Suite but would probably just go for a regular room next time.
Stayed 4 nights in Feb 2024
Response from Adey Adewinmbi - Assistant General Manager on 6 Feb 2024
Thank you, Caleb for taking the time to comment on the quality of your stay. We value your stay and appreciate the feedback. We hope to continue our objective of personalizing every guest stay. Look forward to welcoming you back

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot in the heart of Venice Beach!
Stayed 1 night in Feb 2024
Response from Adey Adewinmbi, Assistant General Manager on 18 Feb 2024
Tara, amazing to see we met your expectations based on the 5-star review. Looking forward to another visit. Until then...

8/10 Good

Jesse

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Rooftop bar closed early both nights we were there (fri and sat nights). Downstairs cafe doesn’t open until 9am. So you must go off property for coffee and dinner. Valet and bell hop are Amazing! Front desk was curt and rude, not very welcoming. Location is perfect. Would stay again but will probably look at other options first next time.
Stayed 2 nights in Feb 2024
Response from Adey Adewinmbi - Assistant General Manager on 6 Feb 2024
Jesse, truly sorry to learn you did not take advantage of our High Rooftop due to inclement weather, and I can confirm Erwin's General, our breakfast cafe opens at 7am. Thank you for sharing your experience regarding the Front desk staff, certainly disappointing, however we value your feedback. We hope there are future opportunities to better showcase our hotel in the future. Thank you for the feedback.

8/10 Good

Maricruz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay! Very clean, the views from the rooftop are immaculate.
Stayed 1 night in Jan 2024
Response from Yoshwa on 31 Jan 2024
Thanks for taking the time to leave us a review Maricruz. Come back soon!

10/10 Excellent

Rudy, La Mirada

Stayed 2 nights in Jan 2024
Response from josh on 6 Apr 2024
Thank you so much for your review! We really appreciate this and we hope to see you again soon. Thank you for choosing Hotel Erwin.

8/10 Good

Chasity

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The view was amazing
Stayed 3 nights in Jan 2024
Response from Adey Adewinmbi, Assistant General Manager on 28 Jan 2024
Thank you Chasity for the amazing review. We are thankful for your visit and glad you had a great time at Hotel Erwin. We hope to welcome you back soon.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 2 nights in Jan 2024
Response from Miguel on 22 Jan 2024
We are very grateful for the great feedback and would love to have you stay with us again soon.

10/10 Excellent

Isabella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place! Super walkable area. Friendly staff and cute clean rooms. We will definitely be staying here again in the future.
Stayed 2 nights in Jan 2024
Response from Adey Adewinmbi, Assistant General Manager on 19 Jan 2024
Isabella, we appreciate your comments and the positive feedback you have provided us. We look forward to your future stays.

8/10 Good

Sheyda

Stayed 3 nights in Jan 2024
Response from Adey Adewinmbi, Assistant General Manager on 19 Jan 2024
Thank you Sheyda for taking the time to comment on the overall quality of your stay, and we appreciate the 4 star you have provided us. We hope to welcome you back soon where we can better showcase the hotel.

2/10 Terrible

Ian

Don’t do it if you’re traveling from far away.
I was supposed to stay Friday through Monday at Hotel Erwin. I booked it a couple weeks prior. I live in the Midwest and a terrible winter storm came through and canceled all flights out for the weekend. The airfare was refunded without any issue whatsoever, but Hotel Erwin refused to refund me for the weekend despite me unable to travel there. I was even offering to rebook at an upgraded room price for a different weekend when I could fly out again; but they refused. Not only did they refuse, but they were quite rude about it and they kept handing me off to different people. Some of which said I should get a refund, but ultimately led to the assistant general manager who claimed there was nothing he could do. I travel for work often and this is the first time I’ve had a hotel refuse to refund me or rebook me due to missing a flight from a storm that is out of my control. Do yourselves a favor and if you’re traveling from a long distance, book with a different hotel.
Stayed 3 nights in Jan 2024
Response from Yoshwa on 16 Jan 2024
Thank you for your feedback. Our leadership team has already reached out to you, and truly sorry it did not workout this time.

10/10 Excellent

Hekla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, outstanding staff, always ready to assist and advise.
Stayed 3 nights in Dec 2023
Response from Miguel on 11 Jan 2024
Thank you so much for the feedback and the 5 out of 5, We would love to have you back again soon.

10/10 Excellent

Daniel

Stayed 7 nights in Jan 2024
Response from Yoshwa on 31 Jan 2024
5/5 We appericate the feedback!

8/10 Good

Twodrros

Liked: Cleanliness
Stayed 4 nights in Jan 2024
Response from Yoshwa on 31 Jan 2024
4/5, Let's see how we can make this a 5/5 next time you visit:)