Terrace/patio

Reviews of Days Inn by Wyndham Santa Monica

2.5 out of 5
Days Inn by Wyndham Santa Monica
3007 Santa Monica Blvd, Santa Monica, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 178 out of 315 reviews" "
Rating 8 - Good. 82 out of 315 reviews" "
Rating 6 - Okay. 30 out of 315 reviews" "
Rating 4 - Poor. 13 out of 315 reviews" "
Rating 2 - Terrible. 12 out of 315 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

COURTNEY GAIL

Travelled with family
It was in clean condition and the location met our needs.
Stayed 1 night in May 2024
Response from Tina, Guest Services on 23 May 2024
Thank you for staying with us us!

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2024
Response from Tina, Guest Services on 23 May 2024
Thank you so much!

10/10 Excellent

Cindy

Location is great, very walkable with bus service just steps away. Staff was very friendly and helpful. My room was right on Santa Monica so ear plugs were necessary.
Stayed 3 nights in May 2024
Response from Tina, Guest Services on 23 May 2024
Thank you for staying with us!

10/10 Excellent

Tracy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in May 2024
Response from Tina, Guest Services on 23 May 2024
Thank you so much

8/10 Good

Minh

Stayed 3 nights in Apr 2024
Response from Tina, Guest Relations on 15 May 2024
Thank you for your business!

10/10 Excellent

Nora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have a nice stay and love the areas.
Stayed 2 nights in Apr 2024
Response from Tina, Guest Relations on 28 Apr 2024
Thank you so much for staying with us!We hope to see you again!

10/10 Excellent

Virginia

Stayed 1 night in Apr 2024
Response from Tina, Guest Relations on 17 May 2024
Thank you so much for your business and for staying with us!

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Tina, Guest Relations on 26 Apr 2024
Thank you so much for staying with us! We hope to see you again!

10/10 Excellent

Mathilda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! Highly recommend if you are looking to go to LA on a budget, but still stay in a convenient and safe area. The staff was soooo friendly, it was the highlight of this hotel, in addition to the rooftop. We went a few times during our 4 day stay and it was empty every time! Great views and plenty of seating. We walked to Erewhon, Trader Joes and more, lots of cafes and restaurants nearby if you don't want to take the car. Parking was convenient as well, and free! Only downsides were the towels which were quite thin, and the bars of soap. Plz add shower gel dispensers next to the shampoo/conditioner dispensers. Walls are quite thin but the hotel is very quiet so noise wasn't an issue for us.
Stayed 3 nights in Apr 2024
Response from Tina, Guest Relations on 26 Apr 2024
Thank you so much for your detailed review and your time. We really appreciate your business! Please come back and see us again!

10/10 Excellent

Helen, Berkeley

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, clean and safe with ample parking and friendly staff.
Stayed 3 nights in Apr 2024
Response from Tina, Guest Relations on 26 Apr 2024
Thank you so much for staying with us. We hope to see you again!

8/10 Good

Amanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was by far the cleanest and safest option for a family on a budget. The beach and pier were close, a 2 mile drive, and, Plenty of parking for the beach. Unfortunately, the price for shopping is on the very high end. It is one of the most expensive areas along the beach. There were no laundry facilities inside the hotel. Dining is mostly on the higher end as well.
Stayed 1 night in Apr 2024
Response from Tina, Guest Services on 20 Apr 2024
Thank you so much!

8/10 Good

Terrt

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean place! Close to downtown town
Stayed 2 nights in Apr 2024
Response from Tina, Guest Relations on 15 Apr 2024
Thank you very much for staying with us!

10/10 Excellent

Linda

Travelled with family
Looks nice and clean Having a family gathering so many of us are staying here there is a nice sun patio. Great place for everyone to get together!
Stayed 1 night in Apr 2024
Response from Tina, Guest Relations on 4 Apr 2024
Thank you so much for your generous review.We loved having all of you here!

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service; good location and the price was right!
Stayed 5 nights in Mar 2024
Response from Tina, Guest Services on 26 Mar 2024
Thank you so much for staying with us! We hope to see you again!

10/10 Excellent

Kymberly

Liked: Cleanliness, property conditions & facilities
Very nice customer service
Stayed 1 night in Mar 2024
Response from Tina, Guest Services on 27 Mar 2024
Thank you for your review and your business. We are thrilled to know that you enjoyed your visit. Please come back again!

8/10 Good

Christie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Tina, Guest Services on 26 Mar 2024
Thank you for your rating.We are so happy to know that you enjoyed your stay!

2/10 Terrible

Roberto

Disliked: Cleanliness, staff & service, property conditions & facilities
On March 16 2024 at 3am I was trying to checking, I offer to pay more money. Both employees were so rude and said no we can’t do that I don’t have an option for that. I didn’t get any explanation for this or a reason in why they couldn’t check me in. The customer Service is poor won’t even give a one star on top of that the lack of communication that’s given is also poor never again book with this hotel
Stayed 1 night in Mar 2024
Response from Tina, Guest Services on 22 Mar 2024
Thank you for your review, but I am having difficulty understanding the problem. If you had a reservation, there would be no problem checking you in, if you did not have a reservation, then there are many reasons why a 3:00am check in would not be allowed. We would never accept more money above the published rate, if you were not a guest and did not have a reservation, this review is not legitimate. Only guests of the hotel can leave a review.

8/10 Good

Robert

Stayed 1 night in Mar 2024
Response from Tina, Guest Relations on 10 Apr 2024
We hope to see you again!Thank you for staying with us.

8/10 Good

Holly, Lathrop

Stayed 1 night in Mar 2024
Response from Tina, Guest Relations on 10 Apr 2024
Thank you so much for your business and your time!

4/10 Poor

Aydin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like staff,
Stayed 2 nights in Mar 2024
Response from Tina on 20 Mar 2024
Thank you

10/10 Excellent

KINH, Portland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Close to beach accesses. Nice and friendly staff. Clean facility.
Stayed 3 nights in Mar 2024
Response from Tina, Guest Relations on 19 Mar 2024
Thank you so much for staying with us! We thank you and hope to see you again!

6/10 Okay

Natalie

Travelled with family, Business traveller
Disliked: Amenities
Liked: Room was clean and staff friendly. Didn't like: Charged for 4 nights but only stayed 3. Advertised breakfast, but was only coffee/tea and granola bars/donuts. Asked for new towels twice and had to go to desk when we didn't get them.
Stayed 4 nights in Mar 2024
Response from Tina, Guest Relations on 16 Mar 2024
Thank you for your comments

10/10 Excellent

Darling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was amazing. Room was nice and quiet
Stayed 3 nights in Mar 2024
Response from Tina, Guest Relations on 16 Mar 2024
Thank you so much for your rating and your business. We hope to see you again!

6/10 Okay

Zoe

Liked: Staff & service, property conditions & facilities
Everything was great besides the bed, it was sooo uncomfy! The location, unground parking, guest services, cleaniness was good. Don’t be excited for any real free breakfast, they only have coffee or tea , & granola bar! Great balcony on rooms 4 & the rooftop deck is BEAUTIFUL, ahould really have events up there or open 24/7.
Response from Tina, Guest Relations on 14 Mar 2024
Thank you so much for your review!

8/10 Good

Kristopher

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable and simple.
Stayed 2 nights in Mar 2024
Response from Tina, Guest Relations on 11 Mar 2024
Thank you so much!We hope to see you again!

6/10 Okay

Api

Stayed 3 nights in Mar 2024
Response from Tina, Guest Relations on 4 Apr 2024
Thank you so much for staying with us!

8/10 Good

Avigdor

Stayed 1 night in Mar 2024
Response from Tina, Guest Services on 26 Mar 2024
Thank you so much for your rating and your business.We hope to see you again.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Tina, Guest Relations on 1 Mar 2024
Thank you so much for your review and your time!We appreciate your business and hope to see you again.

10/10 Excellent

Angel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Feb 2024
Response from Tina, Guest Relations on 24 Feb 2024
Thank you so much for your rating and your time!We hope to see you again!

8/10 Good

Katie

Stayed 5 nights in Feb 2024
Response from Tina, Guest Services on 22 Mar 2024
Thank you so much for staying with us! We hope to see you again!

10/10 Excellent

VINAY, San Jose

Stayed 4 nights in Dec 2023
Response from Tina, Guest Relations on 20 Feb 2024
Thank you for staying with us!We appreciate your rating and your time.Hope to see you again!

6/10 Okay

khaled

Travelled with family
Disliked: Room comfort
Stayed 1 night in Feb 2024
Response from Tina, Guest Relations on 20 Feb 2024
Thank you so much!We hope to see you again.

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay. Will be back
Stayed 4 nights in Feb 2024
Response from Tina, Guest Relations on 17 Feb 2024
Thank you so much! We would love to have you visit us again!

10/10 Excellent

Alexander

Stayed 2 nights in Feb 2024
Response from Tina, Guest Services on 16 Feb 2024
Thank you so much for staying with us! We hope to see you again!

4/10 Poor

April

Liked: Cleanliness, staff & service, room comfort
The room was clean bed was comfortable but I couldn’t sleep all night and I had to be up at 6am the desk clerk gave me a room facing a busy loud street
Stayed 1 night in Feb 2024
Response from Tina, Guest Services on 16 Feb 2024
Thank you for staying with us

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Superb Customer Service/Front desk
Hotel is very basic. Customer service of staff was superb! Authentically friendly, and accommodating. They do recycle, a plus. Water does not get hot, sufficiently warm for shower. The cleaning products used in elevator area were intense, though it was clean. They had a small refrigerator, coffee maker and small table w 2 chairs. Bfast was simple, but they did have oatmeal, so that was perfect for us. No fee for parking and lot and area was very safe in a residential neighborhood. Great for the price.
Stayed 1 night in Feb 2024
Response from Tina, Guest Relations on 6 Feb 2024
Thank you for your feedback and your review. We will share your comments with the team. We hope to see you again!

10/10 Excellent

Barb

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location! Room was spacious, clean and updated. Free parking! Staff VERY friendly and offered recommendations for the area. We had a rental car and this location was central to everything we wanted to see. Would definitely recommend staying here!
Stayed 1 night in Feb 2024
Response from Tina, Guest Relations on 3 Feb 2024
thank you so much for staying with uswe hope to see you again

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good size clean room. Breakfast choice was rather limited but it was included with room so not a big deal.
Stayed 2 nights in Dec 2023
Response from Tina, Guest Relations on 2 Feb 2024
Thank you so much for staying with us! We loved having you here. We hope to see you again!

10/10 Excellent

Barb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe, affordable and good location if you have access to car.
Stayed 1 night in Jan 2024
Response from Tina, Guest Relations on 2 Feb 2024
Thank you for your business and your time! We hope to see you again!

10/10 Excellent

Teresa

Stayed 7 nights in Jan 2024
Response from Tina, Guest Services on 22 Mar 2024
Thank you so much for your rating!We appreciate your business and your time!

8/10 Good

Bruce, Santa Fe

Liked: Cleanliness, staff & service, property conditions & facilities
It was exactly like I expected. A bit older hotel but well kept. Room was updated and very clean. I had no issues and slept great. Balcony room was very cute and a bit of a view of the night sky and city.
Stayed 1 night in Jan 2024
Response from Tina, Guest Relations on 29 Jan 2024
Thank you so much for staying with us!

10/10 Excellent

Wonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from Tina, Guest Relations on 29 Jan 2024
10! Wow thank you for your business and your rating!

8/10 Good

Mahboobeh

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Jan 2024
Response from Tina, Guest Services on 26 Jan 2024
Thank you so much for staying with us!We hope to see you again!

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The facility was ok but older than it looks on the site, parking was good, wished it had a continental breakfast
Stayed 1 night in Jan 2024
Response from Tina, Guest Relations on 24 Jan 2024
Thank you so much for your feedback.

10/10 Excellent

john francis

Stayed 15 nights in Dec 2023
Response from Tina, Guest Relations on 24 Jan 2024
Thank you so much!

8/10 Good

Tersem

Liked: Cleanliness, staff & service
Overall it was good
Stayed 3 nights in Jan 2024
Response from Tina, Guest Relations on 17 Jan 2024
Thank you so much, we hope to see you again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Somewhat fisappointed
Older facility that has been updated as best they can. Would be nice to know the age of facilities ghat are offered.
Stayed 2 nights in Jan 2024
Response from Tina, Guest Relations on 17 Jan 2024
Thank you so much for your feedback. I agree with you, it would be nice if the age and remodel dates were available to all guests. If you read our Wyndham site we do mention that our property is 30 years old and that we renovated in 2023, but the information can be difficult to find. We hope to see you again!

6/10 Okay

Randy, Van Nuys

Stayed 2 nights in Jan 2024
Response from Tina, Guest Relations on 6 Feb 2024
Thank you so much!

10/10 Excellent

Bashir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inexpensive and convenient
Conveniently located in Santa Monica and public transportation is efficient in Santa Monica. One could stay across the street from the beach but rates will be double unlike Days Inn. There's a great wine bar across the street from the hotel, too.
Stayed 4 nights in Jan 2024
Response from Tina, Guest Relations on 14 Jan 2024
Thank you so much for your generous review. We are so happy to know that you enjoyed your time here.

10/10 Excellent

Al and Merry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Tina, Guest Relations on 14 Jan 2024
Thank you so much for staying with us!