Superior Studio Suite
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Reviews of The Three Cranes

3.5 out of 5
The Three Cranes
28 Garlick Hill, London, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 31 out of 52 reviews" "
Rating 8 - Good. 10 out of 52 reviews" "
Rating 6 - Okay. 9 out of 52 reviews" "
Rating 4 - Poor. 1 out of 52 reviews" "
Rating 2 - Terrible. 1 out of 52 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Freddie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wanted to let you know, that the steps are a bit steep to the 4th floor. No elevator although room was nice. Could use a few more necessities in the kitchen. Nice bath products, linens and bedding. Enjoyed our stay.
Stayed 3 nights in Oct 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying here was like having my own pied-a-terre in central London. Short walk to the Millennium bridge, the Tate, more. Would love to stay again!
Stayed 1 night in Aug 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Tons of stairs but great room.
Stayed 1 night in Jun 2023

6/10 Okay

Ramin, Pompano Beach

Travelled with partner
Liked: Staff & service
Good location, helpful staff and size room. No AC (typical of some properties in London) but an issue during hot days. Very noisy due to surrounding building AC or other equipment.
Stayed 6 nights in Jun 2023

10/10 Excellent

David

Stayed 1 night in May 2023

6/10 Okay

Richard

Stayed 1 night in Mar 2023

10/10 Excellent

lisa

Stayed 5 nights in Sep 2022

10/10 Excellent

Daryl

Stayed 3 nights in Jun 2022

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff and a very clean room. Really comfy bed.
Stayed 1 night in Jun 2022

10/10 Excellent

S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location, Gorgeous room
Really lovely room with kitchenette and en-suite. Everything you needed, inc a fan as it was a warm night. Fantastic location and super nice hosts. Thoroughly recommend 😀
Stayed 1 night in Jun 2022

4/10 Poor

Natalie J

Disliked: Cleanliness, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Genesis

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean. It’s near everything , and the train/tube is very close. The staff was very friendly and kind . Will recommend this place to family and friends .
Stayed 2 nights in May 2022

10/10 Excellent

Jonathan

Stayed 1 night in May 2022

6/10 Okay

Julie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The positive: - Comfy bed - Good-looking room - Towel heater rack in the bathroom is a nice touch. - Very conveniently placed next to a train/tube/metro station and near restaurants and shops. -Staff was accommodating The negative: - No lift and narrow staircase: if you have a lot of luggage, or mobility issues (or both), you will not enjoy this - Single pane windows: you will hear any and every drunk screaming at 2 am. - No handsoap anywhere (you have to wash your hands with dishwashing soap or bodywash) - the bathroom door is a sliding door which slides one time out of 2. - Shower caddy was broken. - The coffee area is not very sanitary, considering the current pandemic (sugar cubes in a glass, coffee in a tin that previous guests used, etc.) - Some of the furniture needed repairs (missing handle, for example) - Single-ply toilet paper
Stayed 1 night in Apr 2022

6/10 Okay

James Philip

Stayed 1 night in Mar 2022

10/10 Excellent

Mark

Stayed 1 night in Mar 2022

10/10 Excellent

Michael, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable. The ONLY inconvenient thing was walking 2.5 flights of stairs. However I only had to do it twice a day. Staff was very nice and helpful. Not intrusive yet responsive and helpful. Close to Underground and St. Paul’s, the Thames and excellent shopping (Bow Lane). Not a place to expect room service but food was really good. Very nice bathroom and kitchenette. It is essentially a nice 1 room flat with all the charm you would expect. Loved my 4-day stay.
Stayed 4 nights in Feb 2022

8/10 Good

Robin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Clive

Stayed 2 nights in Oct 2021

10/10 Excellent

Gill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little hotel
Lovely little aparthotel - good size room, stylishly decorated, fully equipped kitchenette, comfy bed. Pillows could have been a bit softer but that's the only grumble.
Stayed 1 night in Sep 2021

10/10 Excellent

Fiona

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful Apartment
This studio apartment was absolutely amazing. There is easy check in system and you can come and go as you please. The bed was extremely comfortable and anything you would need (e.g kettle, iron, toaster) is provided in the apartment. This is definetely where we will come back to stay when in London again.
Stayed 1 night in Sep 2021

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the ambience of The Three Cranes! The hotel/pub resides in The City of London which is a cool place and a tube station is just a few feet away. The rooms sit above a pub and mine was on the top floor. It was large and very well laid out. The only caution I would give is that there is no lift just a small stairway which was very easy to navigate but one must be prepared for that. The TV had Netflix and YouTube which I really enjoyed. I was in town to attend an important event and also working on final edits for a book I was writing. With that, I spent most of the time in my room and really enjoyed it. Its laid out like a small apartment with a small kitchen and all the things you would need including an umbrella. The pub and small eating area were fantastic! The best thing about the property was the staff who were very friendly and exceedingly helpful. Really enjoyed the place!
Stayed 6 nights in Sep 2021

6/10 Okay

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room same pub closed at the weekend
Lovely place just gutted the pub is shut at the weekend wish we would have known this prior to booking
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely studio flat, full of character
Very pleasant one night stay, straightforward check-in (here is the key, let me show you to your room from friendly staff), beautiful spacious room nicely decorated, nice bathroom with lovely shampoo etc, small kitchenette, all very clean. Don't think there was air conditioning (luckily it wasn't too hot), just a table fan.
Stayed 1 night in Sep 2021

6/10 Okay

D

Disliked: Staff & service, property conditions & facilities
Badly managed and maintained
In need of some maintenance. Glass shower door with only half the fitting on falls off if you move it. Sockets Hanging off the wall. Incredibly dangerous. Large clock with no battery in is annoying! Clean enough, but half used carton of milk in fridge. No shower gel only shampoo and conditioner. Keys in box on wall. Had someone waiting outside for the room I was in at 9am. Really not being managed or maintained very well.
Stayed 1 night in Sep 2021

10/10 Excellent

Deborah

Stayed 1 night in Sep 2021

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room
Lovely clean and well furnished room with great selection of toiletries. The kitchen was well stocked and the room had everything you could need for a short or longer term stay.
Stayed 1 night in Aug 2021

8/10 Good

Kathryn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The person who checked me in was very helpful and went above and beyond to ensure we were happy with our stay!
Stayed 2 nights in Aug 2021

10/10 Excellent

matthew

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location - good sized room
Stayed 1 night in Aug 2021

2/10 Terrible

julie

Stayed 1 night in Jul 2021

8/10 Good

Catherine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

6/10 Okay

Colin, Bedford

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was an excellent size, clean and the bed comfortable. The issues were, no soap, no tea or coffee makings, things I would have expected, even at London prices. I brought this up with the chap at the bar, admittedly as he was closing the bar for that is when my informed me. He went off to, I assume find some, and in his return stated that all he could do is offer to buy us coffee and or teat the following morning. Further, the cleaning of the pub and its facilities went on into the early morning and the noise created disturbed our sleep.
Stayed 1 night in Feb 2020

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Becca, Truckee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in London, right next to a tube stop. A little loud at night since you are above a pub. Thanks for having us!
Stayed 2 nights in Dec 2019
Response from Cranes team on 6 Jan 2020
Hi Thanks so much for a great review . It will help us to improve service . Kind Reagrds

8/10 Good

Duncan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Large well appointed suite with stair access only
Well appointed suite with kitchenette. Well furnished and in good condition. Comfortable place for a few nights' stay. The room was on the 3rd floor and only had access by stairs. Unfortunately the staff wasn't expecting me when I arrived but the room was ready so it wasn't a problem.
Stayed 1 night in Dec 2019
Response from Cranes team on 6 Jan 2020
Hi Thanks so much for a lovely review . We are looking forward to see you again .

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's awesome! 3 floors above a Pub, and seconds or minutes away from an Underground station. Now, if you check in at a weird time or when they are closed you'll read the E-mail for the LOCK BOX code. I was in a hurry and didn't realize this. Until I was at the door and the bar was closed. The room, and bathroom are SUPER MODERN, Clean and cozy. Nothing run-down, and pleasantly surprised.
Stayed 1 night in Dec 2019
Response from Cranes team on 6 Jan 2020
Happy New Year Thanks so much for a great review . It will help us to improve service . Kind Reagrds

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
I honestly can’t say enough about how accommodating the staff is. The location is perfect for the Underground. It isn’t the quietest of places. It’s above a pub after all. But I slept well every night, and the pub is closed on weekends if that’s a problem. It’s a fantastic little place and quite a find.
Stayed 1 night in Dec 2019
Response from Cranes team on 6 Jan 2020
Hi Thanks so much for a great review . It will help us to improve service . Kind Reagrds

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal place
The staff is friendly and goes above and beyond. It’s barely 50 feet from the Mansion House tube stop. And you’re staying above a historic pub in old, old London in a studio apartment. I’ll never want to stay anywhere else in this city.
Stayed 7 nights in Dec 2019
Response from Cranes Team on 6 Jan 2020
Hi Thanks so much for a great review . It will help us to improve service . Kind Reagrds

10/10 Excellent

Caleb, Puerto Rico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent since we arrived. The staff is very kind and the location is super Centric, less than a minute from the train station. The spot have plenty of places to eat. When we get back to London, we'll pick this place again.
Stayed 2 nights in Oct 2019
Response from Cranes Team on 16 Oct 2019
Thank you so much for staing with us and for lovely rewiew . We are looking forward to see you again . Kind Reagrds

10/10 Excellent

Niels Kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem in central London
Small little place with 2 rooms and it doubles as a pub and private dining room, which does not bother the occupants of the rooms. The manager was super friendly and everything was super flexible and easy to handle
Stayed 2 nights in Oct 2019
Response from Michal on 8 Oct 2019
Hi Kristian Thanks for visiting us and we are looking forward to see you again . Kind Regards Three Cranes Team

8/10 Good

claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Maika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it! Perfekte Zentrale Zukunft . Alles in einem einfach aber vollkommen ausreichend. Wir haben uns da sehr wohl gefühlt. Gerne wieder.
Stayed 4 nights in Nov 2023

8/10 Good

GUIDO

Stayed 2 nights in Oct 2023

10/10 Excellent

Nicola

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles 1-Zimmer-Appartement in mega Lage
Wir haben uns sehr wohl gefühlt.. TOP LAGE!!!! Immer wieder gern
Stayed 2 nights in Aug 2023

8/10 Good

JANE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Room comfort
Mixed experience
Positive: a) really friendly staff, b) location just opposite tube and very central, c) relatively large room for London; Negative: a) 4th floor without lift and has a steep stairways, b) very loud (no sound protection to stairways - other guests) or street (heating, A/C, deliveries to pub at night)
Stayed 2 nights in Apr 2022

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anasing
Amasing. I stayed in their studio. Much better service than in many hotels (even 4 stars) I stayed in.... All complimentary items were from very good brands. They even put dental and sleeping kits. Very clean, friendly. I would definitely stay there again.
Stayed 1 night in Sep 2021

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room
The room is very confortable. Unfortunatly the bed was only a double bed and not a "very big bed"as expected. Hotel very well situated next to the train station. Cofee, tea, milk available in the room for free.
Stayed 1 night in Aug 2021

10/10 Excellent

A.CH.R., Hamburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfekt gelegen direkt an eine U-Bahnstation in London City im Finanz District.
Stayed 2 nights in Dec 2019