The Eaton Townhouse

3.5 star property
Hotel in London, near Buckingham Palace

Choose dates to view prices

The Eaton Townhouse in central London offers free in-room WiFi and is close to major attractions. Guests enjoy practical luggage storage and a front-desk safe, providing peace of mind while exploring the city's famous royal and political landmarks.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is NZ$222
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 1 of 1 room

Double Room

8.2 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Espresso maker
Electric kettle
  • 8 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
3 Gillingham St, London, England, SW1V 1HN

What's nearby

  • Buckingham Palace - 11 min walk - 0.9 km
  • Big Ben - 17 min walk - 1.5 km
  • Trafalgar Square - 7 min drive - 2.0 km
  • Piccadilly Circus - 7 min drive - 2.0 km
  • London Eye - 9 min drive - 2.7 km

Getting around

  • London (ZEP-Victoria Train Station) - 4 min walk
  • Victoria Underground Station - 4 min walk
  • London (LCY-London City) - 22 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪The Willow Walk (Wetherspoon) - ‬2 min walk
  • ‪Tozi - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪The Queens Arms - ‬3 min walk

About this property

The Eaton Townhouse

Hotel near Buckingham Palace
Close to Westminster Abbey and Sloane Square, The Eaton Townhouse has plenty to offer. Stay connected with free in-room WiFi.
Additional perks include:
  • Smoke-free property, luggage storage and a front desk safe
Room features
All guest rooms at The Eaton Townhouse have thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Electric kettles, heating and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 39-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [13 Belgrave Road, SW1V 1RB (The Beverley Hotel)]
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have any lifts

Property is also known as

The Eaton Townhouse Hotel
The Eaton Townhouse London
The Eaton Townhouse Hotel London

Frequently asked questions

Is The Eaton Townhouse pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Eaton Townhouse?

As of 13 Nov 2025, prices found for a 1-night stay for 2 adults at The Eaton Townhouse on 16 Nov 2025 start from NZ$222.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Eaton Townhouse?

This property doesn't offer parking.

What time is check-in at The Eaton Townhouse?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at The Eaton Townhouse?

Checkout is at 11:00 AM.

Where is The Eaton Townhouse located?

Located in London City Centre, this hotel is within a 5-minute walk of Apollo Victoria Theatre and Victoria Station Travel Information Centre. Buckingham Palace and Hyde Park are also within 1 mile (2 km). Victoria Underground Station and London (ZEP-Victoria Train Station) are within a 5-minute walk.

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Reviews

The Eaton Townhouse Reviews

8.0

Very good

8.4

Cleanliness

6.8

Amenities

8.2

Staff & service

7.8

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 51 out of 109 reviews
Rating 8 - Good. 26 out of 109 reviews
Rating 6 - Okay. 13 out of 109 reviews
Rating 4 - Poor. 12 out of 109 reviews
Rating 2 - Terrible. 7 out of 109 reviews

Reviews

4/10 Poor

Jamie

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The listing should make clear that the check-in is a 5 minute walk from the actual hotel. Aircon didn't work, only two thin pillows for two guests, towel fibres seemed to disintegrate when drying.
Stayed 1 night in Aug 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Great little hotel. No front desk though. You have to check in and pick up your key at another hotel a few blocks away. The rooms are very tiny. But we only used it for sleeping anyways. So, we didn't mind. It was very clean, and the bed was comfortable.
Stayed 2 nights in May 2025

8/10 Good

duren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

Lovely property, great location and comfortable beds!
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Liked: Room comfort

Excellent location

The location was excellent for the Apollo Victoria theatre. In fact it was quicker to go back to our room during the interval than queue for the loo. The room was small and the carpet was a bit tired. Check in is in a different hotel, but it's just a 2 minute walk. Overall, this hotel was top value for money and perfect for one night stay.
Stayed 1 night in May 2025

4/10 Poor

MARLA

Disliked: Cleanliness, amenities, property conditions & facilities
The shower was fantastic and lots of restaurant’s nearby. That was the only thing that was good about the property. The rugs were dirty to the point. I left my socks on, coffee stains on the wall, register four blocks away, and had to shut the bathroom door so you could get around the bed.
Stayed 2 nights in May 2025

10/10 Excellent

Becca

Liked: Cleanliness, staff & service, property conditions & facilities
Great place (it is small but does the job) in a great location! Walking distance to major attractions such as Buckingham palace and Westminster Abbey. The A/C was amazing in the heat of the summer!!

10/10 Excellent

Alyssa

Liked: Cleanliness, amenities, property conditions & facilities
Loved the location. Very close to the West End theatres & a lot of local shops & restaurants. Also within walking distance of Buckingham Palace & Victoria Station. The room was perfectly sized for me & my friend, & we enjoyed the street view from the window. There were three "hand wash/body wash" containers & one conditioner container in the shower, not sure if one of those was supposed to be shampoo. The walls were a bit thin, so we could hear the people next to us while trying to sleep, which is something to be aware of. Overall, nice, quaint, & clean.
Stayed 2 nights in May 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be aware that check-in is in a different location than the hotel. About a 5 mins. walk from one another. The room was smallish but not cramped. It was clean and had tea and coffee, milk, tea cups and saucers etc. - all the little touches. Bathroom was modern and clean. At night the area was quiet. I walked to Victoria Station to get the train to Gatwick Airport in under 10 mins. The play "Wicked" is playing in a nearby theatre. I also walked to the V&A Museum in about 30 mins even though I took a wrong turn but you go through some great areas with upscale shops, beautiful homes etc.
Stayed 1 night in May 2025

4/10 Poor

Manjeet

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Read description carefully!

Partially my fault - I didn't read the description very well. This is not a typical hotel - it's basically a townhouse that has been converted. There is no front desk - you have to check in at a different property (about 5 mins away), the stairs are very narrow.
Stayed 3 nights in Apr 2024

6/10 Okay

Tania

Liked: Cleanliness
Disliked: Amenities
Average is the best I can say about this location. The amenities of the room were basic at best. You have to also check in at another property location so we had to keep walking back and forth which was kind of a pain. The room was next to a busy and loud street. We also had another guest pounding on the door several times at 3:00 a.m. and then leave and then come back and went to the room above us and was moving around non-stop for the next several hours so we barely got any sleep. It was an extremely basic room for the price.
Stayed 1 night in Oct 2023

4/10 Poor

David

Liked: Cleanliness
Disliked: Staff & service, amenities
Property is quite nice, but the staff are awful. I arrived to check in, to find the housekeeper and a guest behind the counter. They couldn’t check me in, obviously- ten minutes later the reception staff came back, she had gone out to buy a sandwich. I asked to speak to the manager about this - I was told he wasn’t in, and would not be on site at all because “he works from home all the time”. I asked to speak to him on the phone - she called him, but he would not speak to me. I was told he’d call me today - unsurprisingly he hasn’t. For the same money, there are many hotels in the area that are properly managed and staffed. Stay in one of those instead.
Stayed 1 night in Nov 2024

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shared my stay with the painters & decorators

When I arrived I had to wait for several minutes whilst the painters & decorators moved their paint pots etc to allow me to get in. Then I had to make my way up 3 flights of narrow stairs with a 20kg suitcase without touching the wet paint. The smell of paint pervaded the whole place. When I left at 09.00am the painters were back on the property - same story in reverse. I paid over £200 for this experience! Absolutely unacceptable and if they don't refund in full then good luck to them.
Stayed 1 night in Oct 2022

2/10 Terrible

Victor

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Es importante aclarar que este no es un hotel. Es una casa que tiene habitaciones pequeñas con baño privado. No tiene recepción; hay que ir a otro hotel, a 10 minutos de distancia, para buscar las llaves. Nos dieron la habitación 204, que está al lado de la puerta de entrada. Debido a esto, se escucha todo el ruido de los huéspedes que entran y salen de la propiedad, además del ruido de las otras habitaciones. La alfombra está sucia y da miedo pisarla. Debo decir que sí nos hicieron la cama a diario y nos cambiaron las toallas. Sin embargo, no volvería. Deberían anunciarlo como un hostal con baño privado, ya que está lejos de ser un buen hotel. Me siento engañado, pues si publicaran que es un hostal y no un hotel, le darían al cliente la opción de reservarlo sin engaños.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 4 nights in Aug 2025

6/10 Okay

Elva Rosa

Liked: Cleanliness, staff & service, property conditions & facilities

Buena ubicación, habitación ruidosa

Cuarto limpio y céntrico cerca de la estación Victoria, la habitación en la que estuve fue la primera en la entrada y había mucho ruido por el acceso al lugar por lo que si me despertaba bastante por la noche
Stayed 2 nights in Jul 2025

8/10 Good

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property for overnight stays in London, very central location
Stayed 1 night in Jun 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
We really liked staying in this hotel and would highly recommend it. It’s about 3 minutes’ walk from Victoria so ideal for this making train connections. Super friendly staff at check in. The room was very well appointed and spotlessly clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Mrs Wendy A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was fantastic very clean and comfortable
Stayed 2 nights in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room but very clean, had a comfy bed and shower room so everything I needed. Great location too, very close to Victoria Station.
Stayed 1 night in Jun 2025

8/10 Good

Judith

Liked: Cleanliness, staff & service
I liked the location and how many dining options there are. The staff are helpful and nice.
Stayed 5 nights in Apr 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent r

On the hottest day of the year I was a little anxious about this booking being a tiny swealtering box room. I was pleasantly surprised with a perfectly adequate size, clean, comfy and with air con! Absolutely spot on, and location great too! Couldn't get TV to work but would have only watched 10mins before I fell asleep so no big deal, but would be good to get sorted
Stayed 1 night in Apr 2025

10/10 Excellent

Dima

I loved the place as it is what I need. The only problem that the reception is not in the facility but the staff are amazing, cooperative, and very responsive. The surrounding area is very viable. I recommend it
Stayed 2 nights in Apr 2025

10/10 Excellent

Linnea

Liked: Cleanliness, staff & service, room comfort

Läge

Perfekt läge för en weekend
Stayed 2 nights in Mar 2025

2/10 Terrible

Michael

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Looks good & great location, but would not return

Unless you read the guest reviews it’s not obvious you have to check in at the sister hotel which is a 5 minute walk away. Once booked you get a messages the day before to inform you, late at night this was an unwelcome addition to my day. When I got to my room it was a basement room which I guess is ok, but the carpet looked very soiled. The decor was clean and contemporary but I guess the refurb did not include the carpet so I covered it in the towels provided. The room was also freezing with the radiator turn off so I had to turn this on and also use the A/C in the room to heat the space. Day 2 and the A/C stopped working, being a remote location from reception its not easy to complain so I used the WhatsApp on the key card and did not get a response. A cold night! Additionally there is no heating in the bathroom and the floor is tiled on concrete so quite a shock in bare feet. The rooms look smart on the website and are well equipped and compact, I just had a very cold experience.
Stayed 2 nights in Mar 2025