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Overall, the hotel is very nice and clean. The staff is friendly and helpful. Camden Lock Station is pretty close, so you can easily go anywhere by underground train.
The area is kind of interesting, busy with many street vendors. The street has a lot of graffiti; you may or may not like it. It feels safe; nobody bothers us, even on the nights we return from the train station.
Charlie
Stayed 5 nights in May 2024
8/10 Good
Yushau
13 May 2024
Liked: Cleanliness
I loved it
Yushau
Stayed 12 nights in Apr 2024
8/10 Good
Lisa
Travelled with partner
8 May 2024
Liked: Cleanliness, staff & service, amenities
The bed could have been better and the toilet seat had issues. But the staff were nice and it was walkable to a tube station.
Lisa
Stayed 1 night in May 2024
Response from vignesh Logaraj on 11 May 2024
Dear Lisa, Thank you for choosing to stay with us and giving us an opportunity to serve you. The points you have highlighted in your feedback will be shared with the concerned department. We look forward to welcoming you back soon!Kind regards,Vignesh LogarajGuest Relations Manager
Dear Julie,Thank you for taking the time to tell us about your experience at Holiday Inn LONDON - CAMDEN LOCK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,
The staff were super helpful at all times. Great Experience.
Jill
Stayed 4 nights in Apr 2024
Response from vignesh Logaraj on 11 Apr 2024
DearGuest, Thank you for choosing to stay with us. We are glad that you enjoyed the stay and took out time to give us feedback. We look forward to welcoming you back soon!Kind regards,Vignesh LogarajGuest Relations Manager
6/10 Okay
NARAYANAN
Travelled with family
3 Apr 2024
Liked: Staff & service
Bathroom: 1) no exhaust fan; 2) Shampoo and hand-body soap in identical color bottles which made recognizing them difficult without wearing glasses.
NARAYANAN
Stayed 1 night in Apr 2024
Response from vignesh Logaraj on 5 Apr 2024
Dear Narayanan, Thank you for choosing to stay with us. We are glad that you enjoyed the stay and took out time to give us feedback. We also share your points to concern department to make necessary changes. We look forward to welcoming you back soon!Kind regards,Vignesh LogarajGuest Relations Manager
6/10 Okay
Stella
Travelled with family
31 Mar 2024
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Room was a bit tired looking and TV was very old.
Staff were great though and very friendly and helpful
Stella
Stayed 2 nights in Mar 2024
Response from vignesh Logaraj on 1 Apr 2024
Dear Stella ,Thank you for your feedback We are sorry to hear that we did not met your expectations , however we are happy to hear that you liked our service. Kindly visit us again and we will try our best to make your stay more pleasant.Thanks,Vignesh LogarajGuest Relations Manger
Dear Robert, Thank you for taking the time to share your thoughts on your stay at the Holiday Inn LONDON - CAMDEN LOCK. Please keep in mind that your input is incredibly useful to us. We are glad you liked our hotel. We use feedback like yours to make adjustments to our brand in order to always improve the guest experience. Thank you for choosing Holiday Inn. Sincerely,
Dear Stuart,Thank you for taking the time to share your thoughts on your stay at the Holiday Inn London - Camden Lock.Please understand that your input is incredibly useful to us. We use feedback like yours to continuously improve the guest experience by making improvements to our branding. We are pleased you enjoyed your stay with us. We hope to have the opportunity to serve you again in the future.Thank you for choosing the Holiday Inn.Sincerely,
6/10 Okay
Robert
27 Feb 2024
Robert
Stayed 1 night in Feb 2024
Response from Ruben Pinto on 22 Mar 2024
Dear Robert Thank you for taking the time to share your thoughts on your stay at the Holiday Inn LONDON - CAMDEN LOCK. Please keep in mind that your input is incredibly useful to us. We are glad you enjoyed our cleanliness and staff service. We use feedback like yours to make adjustments to our brand in order to always improve the guest experience. Thank you for choosing Holiday Inn. Sincerely,
6/10 Okay
Thomas
26 Feb 2024
Thomas
Stayed 3 nights in Feb 2024
Response from vignesh Logaraj on 27 Feb 2024
Dear Thomas,Thank you for taking the time to tell us about your experience at Holiday Inn LONDON - CAMDEN LOCK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,
10/10 Excellent
Raymond
25 Feb 2024
Raymond
Stayed 1 night in Feb 2024
Response from vignesh Logaraj on 27 Feb 2024
Dear Molly Davies,Thank you for taking the time to tell us about your experience at Holiday Inn LONDON - CAMDEN LOCK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,
Response from Vignesh Logaraj Guest Relations Manager on 26 Feb 2024
Dear Dave, Thank you for choosing to stay with us. We are glad that you enjoyed the stay and took out time to give us feedback. We look forward to welcoming you back soon! Kind regards
Response from Vignesh Logaraj Guest Relations Manager on 26 Feb 2024
Dear Reece, Thank you for choosing to stay with us. We are glad that you enjoyed the stay and took out time to give us feedback. We look forward to welcoming you back soon! Kind regards
Response from Vignesh Logaraj Guest Relations Manager on 26 Feb 2024
Dear Manuel, Thank you for choosing to stay with us. We are glad that you enjoyed the stay and took out time to give us feedback. We look forward to welcoming you back soon! Kind regards
Dear Guest, Thank you very much for choosing to stay with us and taking the time to share your experience. It is always a pleasure to receive valuable feedback.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,Vignesh LogarajGuest Relations Manager
8/10 Good
Chris
19 Feb 2024
Chris
Stayed 1 night in Feb 2024
Response from Ruben Pinto on 22 Mar 2024
Dear Chris Thank you for taking the time to share your thoughts on your stay at the Holiday Inn LONDON - CAMDEN LOCK. Please keep in mind that your input is incredibly useful to us. We are glad you enjoyed our cleanliness and staff service. We use feedback like yours to make adjustments to our brand in order to always improve the guest experience. Thank you for choosing Holiday Inn. Sincerely,
4/10 Poor
Tammie
18 Feb 2024
Tammie
Stayed 1 night in Feb 2024
Response from Vignesh Logaraj Guest Relations Manager on 26 Feb 2024
Dear Tammie, Thank you very much for choosing to stay with us and taking the time to share your experience. It is always a pleasure to receive valuable feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry to hear that not everything was up to your expectations. Your feedback has been taken with the highest priority and shared with the concerned department. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards
Perfect central location, a stone's throw from Camden Market. Spotlessly clean rooms, comfy beds, very quiet (couldn't hear outside world). Staff very friendly and accommodating. Excellent breakfast, kids loved pancake maker, hot buffet regularly replenished. Would highly recommend.
David
Stayed 1 night in Feb 2024
Response from Vignesh Logaraj on 18 Feb 2024
Dear David,Thank you for taking the time to tell us about your experience at Holiday Inn LONDON - CAMDEN LOCK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,
6/10 Okay
Christine
17 Feb 2024
Christine
Stayed 2 nights in Feb 2024
Response from Vignesh Logaraj on 18 Feb 2024
Dear Christine,Thank you for taking the time to tell us about your experience at Holiday Inn LONDON - CAMDEN LOCK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,
8/10 Good
Verified traveller
Travelled with family
17 Feb 2024
Liked: Cleanliness, staff & service
Great hotel for seeing the sights of Camden.
Staff on reception were very polite and welcoming. Although the room and bathroom were lovely and clean some aspects of the room could be updated ie furniture. Pillows are always a personal choice but these could be improved. Great location for Camden Lock and Markets and handy near to underground too,, but as its in a very busy area expect some noise during the night. Overall good place to stay.
Verified traveller
Stayed 2 nights in Feb 2024
Response from Vignesh Logaraj on 18 Feb 2024
Dear Anonymous,Thank you for taking the time to tell us about your experience at Holiday Inn LONDON - CAMDEN LOCK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,
10/10 Excellent
Jane
16 Feb 2024
Jane
Stayed 2 nights in Feb 2024
Response from Vignesh Logaraj on 18 Feb 2024
Dear Jane,Thank you for taking the time to tell us about your experience at Holiday Inn LONDON - CAMDEN LOCK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,
10/10 Excellent
Sunita
13 Feb 2024
Sunita
Stayed 3 nights in Feb 2024
Response from Vignesh on 16 Feb 2024
Dear Sunita,Thank you for taking the time to tell us about your experience at Holiday Inn LONDON - CAMDEN LOCK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,
8/10 Good
Darren
12 Feb 2024
Darren
Stayed 1 night in Feb 2024
Response from Vignesh on 16 Feb 2024
Dear Darren,Thank you for taking the time to tell us about your experience at Holiday Inn LONDON - CAMDEN LOCK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,
Literally can’t fault my stay . Was perfect .
The staff , the beds . The breakfast .
Amazing . Well done !
Jon
Stayed 1 night in Feb 2024
Response from Vignesh on 16 Feb 2024
Dear Jon,Thank you for taking the time to tell us about your experience at Holiday Inn LONDON - CAMDEN LOCK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,
Those of you whom visit Camden town in the past will notice the dhuge development been done to the location. This hotel located beween the canal and the center of the market it is quiet and 400 meters from Camden town station. Don't miss a short tour at the market, if you consider yourself yung yung enough's jump into Cyberdog during Sunday eve and if you are paning to dine bock your resturant in advance. It was great 4 days.
Nir
Stayed 3 nights in Feb 2024
Response from vignesh Logaraj on 7 Feb 2024
Dear Nir,Thank you for taking the time to tell us about your experience at Holiday Inn LONDON - CAMDEN LOCK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,
Great location, clean hotel, staff very helpful and friendly, really nice room and great shower
Hayley
Stayed 2 nights in Feb 2024
Response from vignesh Logaraj on 5 Feb 2024
Dear Hayley, Thank you very much for choosing to stay with us and taking the time to share your experience. It is always a pleasure to receive valuable feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will share your feedback to the concern department to make necessary changes. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards
Dear Steven, Thank you very much for choosing to stay with us and taking the time to share your experience. It is always a pleasure to receive valuable feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will share your feedback to the concern department to make necessary changes. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards
Loved the area, lots to do within walking distance
Audra
Stayed 2 nights in Jan 2024
Response from Vignesh Logaraj Guest Relations Manager on 3 Feb 2024
Dear Audra, Thank you very much for choosing to stay with us and taking the time to share your experience. It is always a pleasure to receive valuable feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will share your feedback to the concern department to make necessary changes. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards
Stayed in Camden smack in the middle on the lock excellent location very busy and noisy if you want quite it might not be for you. Wetherspoons just opposite so it got a bit roudy as we expected. Hotel enterance is modern and fresh the rooms are a bit dated but clean and comfortable gave cleanliness a 4 as the mirror had spray marks and the main unit was very dusty underneath. The staff were very friendly and helpful especially in the dining room at breakfast couldn't do enough for you. Breakfast was well worth the money a great selection and plenty of it. All in all a great place to stay and what we expected.
William
Stayed 2 nights in Jan 2024
Response from Vignesh Logaraj Guest Relations Manager on 2 Feb 2024
Dear William, Thank you very much for choosing to stay with us and taking the time to share your experience. It is always a pleasure to receive valuable feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We will share your feedback to concern department to make necessary changes. Kind regards,
2/10 Terrible
Angela
22 Jan 2024
Angela
Stayed 1 night in Jan 2024
Response from vignesh Logaraj on 25 Jan 2024
Dear Angela,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn LONDON - CAMDEN LOCK.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Sincerely,
10/10 Excellent
Beverly
21 Jan 2024
Beverly
Stayed 1 night in Jan 2024
Response from vignesh Logaraj on 25 Jan 2024
Dear Beverly,Thank you for taking the time to tell us about your experience at Holiday Inn LONDON - CAMDEN LOCK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,
10/10 Excellent
Sarah-Louise
20 Jan 2024
Sarah-Louise
Stayed 1 night in Jan 2024
Response from vignesh Logaraj on 25 Jan 2024
Dear Sarah-Louise,Thank you for taking the time to tell us about your experience at Holiday Inn LONDON - CAMDEN LOCK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,
Second time staying here, fabulous rooms(plenty of room for 3 people) clean and neat .Beds were comfortable . Definitely will stay again
Lynette
Response from vignesh Logaraj on 16 Jan 2024
Dear Lynette,Thank you very much for choosing to stay with us and taking the time to share your experience. It is always a pleasure to receive valuable feedback.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regardsVignesh LogarajGuest Relations Manager
4/10 Poor
michael, chevy chase
15 Jan 2024
michael
Stayed 1 night in Jan 2024
Response from vignesh Logaraj on 25 Jan 2024
Dear Michael,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn LONDON - CAMDEN LOCK.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Sincerely,
10/10 Excellent
Douglas
15 Jan 2024
Douglas
Stayed 3 nights in Dec 2023
Response from vignesh Logaraj on 25 Jan 2024
Dear DouglasThank you for taking the time to tell us about your experience at Holiday Inn LONDON - CAMDEN LOCK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,
Dear Roy,Thank you for taking the time to tell us about your experience at Holiday Inn LONDON - CAMDEN LOCK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,
10/10 Excellent
Ajamu
30 Dec 2023
Ajamu
Stayed 3 nights in Dec 2023
Response from Vignesh on 2 Jan 2024
Dear Ajamu, Thank you very much for choosing to stay with us and taking the time to share your experience. It is always a pleasure to receive valuable feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards
Dear Judith, Thank you very much for choosing to stay with us and taking the time to share your experience. It is always a pleasure to receive valuable feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards
Dear Robert, Thank you very much for choosing to stay with us and taking the time to share your experience. It is always a pleasure to receive valuable feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards
6/10 Okay
Wai Yin
27 Dec 2023
Wai Yin
Stayed 1 night in Dec 2023
Response from Vignesh on 2 Jan 2024
Dear Wai, Thank you very much for choosing to stay with us and taking the time to share your experience. It is always a pleasure to receive valuable feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards
10/10 Excellent
Shona
23 Dec 2023
Shona
Stayed 2 nights in Dec 2023
Response from Vignesh on 27 Dec 2023
Dear Shona, Thank you very much for choosing to stay with us and taking the time to share your experience. It is always a pleasure to receive valuable feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards,
10/10 Excellent
Mike
17 Dec 2023
Mike
Stayed 1 night in Dec 2023
Response from Vignesh on 27 Dec 2023
Dear Mike, Thank you very much for choosing to stay with us and taking the time to share your experience. It is always a pleasure to receive valuable feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards,
Dear Fiona,Thank you for taking the time to tell us about your experience at Holiday Inn LONDON - CAMDEN LOCK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,
10/10 Excellent
Kaja Moreite Nørholm
4 Dec 2023
Kaja Moreite Nørholm
Stayed 2 nights in Dec 2023
Response from vignesh Logaraj on 15 Dec 2023
Dear KajaThank you for taking the time to tell us about your experience at Holiday Inn LONDON - CAMDEN LOCK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,
10/10 Excellent
Stine
27 Nov 2023
Stine
Stayed 3 nights in Nov 2023
Response from Vignesh on 27 Dec 2023
Dear Stine, Thank you very much for choosing to stay with us and taking the time to share your experience. It is always a pleasure to receive valuable feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards,
10/10 Excellent
Ashley
27 Nov 2023
Ashley
Stayed 1 night in Nov 2023
Response from Vignesh on 27 Dec 2023
Dear Ashley, Thank you very much for choosing to stay with us and taking the time to share your experience. It is always a pleasure to receive valuable feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards,
Dear guest, Thank you very much for choosing to stay with us and taking the time to share your experience. It is always a pleasure to receive valuable feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards
Great venue if you are going to the Roundhouse for a gig
rebecca
Stayed 1 night in Nov 2023
Response from Vignesh on 20 Nov 2023
Dear Rebecca ,Thank you for your feedbackWe are delighted to hear that you had a great time .We are more than happy to welcome you at Holiday Inn Camden Lock!Thanks,Holiday Inn Camden