4/10 Poor
Wendy D.
4 May 2024
Liked: Cleanliness
Heat was broken and wifi was out
We were “upgraded” to a garden suite that was so cute. However, the heat was broken and although it was supposed to be repaired part of the way through our stay, it wasn’t. We were provided with portable heaters but it was almost impossible to regulate the heat and they were very loud when running and when trying to adjust the setting, they beeped so loudly it wasn’t worth it in the middle of the night for fear of waking people up. The wifi went out part way through our stay which made planning for the next days events difficult, and even though I believe that it was a British Telecom issue, there were no instructions on how to reset or reconnect the wifi included in the binder that was in our unit. The unit was clean, and the area was nice and close by the train for commuting to the city centre. We went to a couple of local restaurants in the area and the food was delicious and the staff/owners were lovely.
Wendy D.
Stayed 4 nights in Apr 2024