Dear Joanne, Thank you for taking the time to rate your recent stay at Crowne Plaza London Docklands with 5 out of 5 stars. Your high rating is greatly appreciated, and we are delighted to know that you had a wonderful experience with us.We look forward to the opportunity to welcome you back for another exceptional stay in the future.Warm regards,Iqrah Maqsood

Dear Daniel,Thank you so much for choosing to stay at Crowne Plaza Docklands and for taking time to share your feedback with us. We are very pleased with your high score given to us and we are very happy to hear that you liked the location. We are looking forward to welcome you again in the future!Kind regards,Rita DaubaraiteAssistant Front Office Manager

Dear Gar,Thank you so much for choosing to stay at Crowne Plaza Docklands and for sharing some feedback with us. We are very pleased to hear that location was convenient for your stay and we hope you had a pleasant stay. We are looking forward to welcome you again in the future!Kind regards,Rita DaubaraiteAssistant Front Office Manager

Dear Patricia,Thank you for sharing your positive feedback! We're delighted to hear that you had a great experience during your stay with us at Crowne Plaza London Docklands. Our team works hard to ensure that every guest feels welcome and valued, and it's wonderful to know that their efforts made a difference for you. We're also glad that you enjoyed our breakfast offerings and found our location convenient for your needs. We hope to have the pleasure of welcoming you back for another excellent stay in the future! If there's anything else we can assist you with, please don't hesitate to let us know.Kind Regards,Fatima Laskar

Thank you, Elizabeth!Hope to see you again!

Dear Kimberly,Thank you so much for choosing to stay at Crowne Plaza Docklands and for sharing some feedback with us. It sounds like you had a wonderful experience! Lilia's exceptional service must have made your stay even more enjoyable. It's great to hear that the property was clean, comfortable, and offered good dining options. We are looking forward to welcome you again in the future!Kind regards,Rita DauabaraiteAssistant Front Office Manager

Dear Carole,Thank you so much for staying at Crowne Plaza Docklands and for taking time to share your score with us. We are very pleased with high score you gave to us. We hope you had a pleasant stay with us and we are looking forward to welcome you again in the future!Kind regards,Rita DaubaraiteAssistant Front Office Manager

Dear Ben,Thank you so much for choosing to stay at Crowne Plaza Docklands and for taking time to share your comments with us. We are sorry to hear that you were not aware of the charge for the third adult in the room. But as original reservation was booked only for two adults, there is always a charge for an extra person. We do apologize if it had caused inconvenience, but we hope this is not going to stop you from staying with us in the future!Kind regards,Rita DaubaraiteAssistant Front Office Manager

Dear Henny,Thank you so much for choosing to stay at Crowne Plaza Docklands and for taking time to share your feedback with us. It seems like you had a less than satisfactory experience at that property. We can ensure that your feedback is taken very seriously and we are going to share with our team for future enhancement. We hope you give us a chance to host you again in the future and hopefully we would be able to provide you the better experience. Kind regards,Rita DaubaraiteAssistant Front Office Manager

Dear Fran,Thank you so much for staying at Crowne Plaza Docklands and for taking time to share some comments with us. We are very pleased with the high score given and we are looking forward to welcome you again in the future!Kind regards,Rita DaubaraiteAssistant Front Office Manager

Dear Gaynor,Thank you so much for choosing to stay at Crowne Plaza Docklands and for taking time to share some feedback with us. We are pleased to that you had enjoyable stay and we are looking forward to welcome you again in the future!Kind regards,Rita Daubaraite

Dear Mark,Thank you for choosing Crowne Plaza Docklands for your recent stay. We appreciate your rating of 4 stars.Your feedback is important to us, even if you haven't provided any specific comments. We are glad to see that you had a positive experience overall, and we're here to assist you with anything you may need in the future.We hope to have the opportunity to welcome you back to Crowne Plaza Docklands for another enjoyable stay.

Dear Elizabeth,Thank you for choosing Crowne Plaza Docklands for your recent stay and for sharing your feedback with us. We're thrilled to hear that despite arriving late, you were greeted with respect and that you had an overall good experience.It's wonderful to know that you found our service to be welcoming and that you plan to stay with us again when attending events at the O2. We look forward to welcoming you back and ensuring another enjoyable stay.Thank you again for your kind words, and we can't wait to host you again at Crowne Plaza Docklands.Warm regards,Iqrah MaqsoodFront Of House Receptionist

Dear Davinia,Thank you so much for choosing to stay at Crowne Plaza Docklands and for taking time to share your feedback with us. We are very sorry to hear that our team members were rude to you and take our sincere apologies on that. We hope you are going to give us a chance to serve you again in the future!Kind regards,Guest Relations Team

Dear Daniel,Thank you so much for staying at Crowne Plaza Docklands and for taking time to share your feedback with us. It's good to hear that your overnight stay was enjoyable overall, but it's unfortunate that the breakfast didn't meet your expectations. Food temperature is definitely an important aspect of the dining experience, and it sounds like the breakfast items weren't as hot as they should have been, despite the steam indicating otherwise. We are going to share your comments with our chef for future enhancement.We are looking forward to welcome you back in the future!Kind regards,Rita DaubaraiteAssistant Front Office Manager

Dear Paul,Thank you so much for staying at Crowne Plaza Docklands and for sharing some comments with us. We hope you had a pleasant stay and we are looking forward to welcome you back in the future.Kind regards,Rita DaubaraiteAssistant Front Office Manager

Dear Karina,Thank you so much for choosing to stay at Crowne Plaza Docklands and for taking some time to share your feedback with us. We are pleased to read your comments about our team and especially our General Manager, we always strive to make our guests happy. We hope to welcome you again in the future!Kind regards,Rita DaubaraiteAssistant Front Office Manager

Dear Katie,Thank you so much for choosing to stay at Crowne Plaza Docklands and for taking your time to share some feedback with us. It's wonderful to hear that you had a positive experience during your stay at the hotel! Friendly and helpful staff, enjoyable leisure facilities, a pleasant atmosphere in the bar, and a comfortable night's sleep are all important factors in ensuring a great stay. We look forward to welcoming you back in the future!Kind regards,Rita DaubaraiteAssistant Front Office Manager

Dear Natalie,Thank you so much for staying at Crowne Plaza Docklands and for sharing your feedback with us. It sounds like you had an absolutely delightful experience during your stay at the hotel, especially on Valentine's Day! The gesture of handing out red roses and offering drinks to guests is such a lovely touch to create a warm and welcoming atmosphere and we are happy to hear that it did the job. Thank you for sharing your positive experience, and I'm sure the staff will be delighted to hear your feedback. We look forward to welcoming you back for another memorable stay in the future!Kind regards,Rita DaubaraiteAssistant Front Office Manager

Dear Joshua,Thank you so much for choosing to stay at Crowne Plaza Docklands. We are happy to see your high score given to us and we are looking forward to welcome you back in the future!Kind regards,Rita DaubaraiteAssistant Front Office Manager

Dear Sarah,Thank you so much for choosing to stay at Crowne Plaza Docklands and for taking time to share your feedback with us. We are delighted to hear that you had a great stay and we are looking forward to welcome you again in the future!Kind regards,Rita DaubaraiteAssistant Front Office Manager

Dear Denise,Thank you very much for staying at Crowne Plaza Docklands and for taking time to share some feedback with us. Guest comments are always very important to us in order to improve upon the standard of service and facilities we offer. We are delighted to hear that you had a great stay. Your feedback will be brought to the attention of all the team so they can appreciate and be rewarded for the positive impact of a professional service. We are looking forward to welcome you back in the future!Kind regards,Rita DaubaraiteAssistant Front Office Manager

Dear Jon,Thank you very much for choosing to stay at Crowne Plaza Docklands and for taking time to share some feedback with us. We are pleased with the high score given to us and thank you for praising our team. We are looking forward to welcome you again in the future!Kind regards,Rita DaubaraiteAssistant Front Office Manager

Dear Claudine,Thank you very much for choosing to stay at Crowne Plaza Docklands and for taking time to share your feedback with us. We are very pleased with the high score you have given to us and we are looking forward to welcome you back in the future.Kind regards,Rita DaubaraiteAssistant Front Office Manager

Dear Rachel,Thank you very much for choosing to stay at Crowne Plaza Docklands and for taking time to give us feedback. We are pleased to see the high score and we hope that you did enjoy your stay with us. We are looking forward to welcome you again in the future.Kind regards,Rita DaubaraiteAssistant Front Office Manager

Dear Susan,Thank you so much for choosing to stay at Crowne Plaza Docklands and for taking time to share your feedback with us. We are pleased to hear that you did enjoy breakfast and location. We hope you give us a chance to serve you again in the future!Kind regards,Guest Relations Team

Dear JC,Thank you so much for choosing to stay at Crowne Plaza Docklands and scoring us so high. We are looking forward to greet you again in the near future!Kind regards,Rita DaubaraiteAssistant Front Office Manager

Dear Angela,Thank you so much for staying at Crowne Plaza Docklands and for sharing some feedback with us. As a hotel, we do host the events, but we are usually asking for music to go to background music at 11pm and stop it fully by 12am. However, we are sorry to hear that your needs were not met in terms of offering new room or it got forgotten. We do have two lifts for the guests, unfortunately sometimes technical issues occurs, and the lifts go down, so we offer as an alternative to use another lift, which is a service lift instead of long waiting time. Sorry to hear about your experience in terms of cleanliness and our team members, but we can ensure that this is not the service we would be providing on daily basis. We hope this is not going to stop you from staying with us in the future.Kind regards,Rita DaubaraiteAssistant Front Office Manager

Dear Mary,Thank you so much for staying at Crowne Plaza Docklands and for taking time to share your feedback with us. We are pleased to hear that you had a pleasant stay with us and that our team members were helpful and cheerful. We are looking forward to welcome you again in the future!Kind regards,Rita DaubaraiteAssistant Front Office Manager

Dear Julie,Thank you so much for choosing to stay at Crowne Plaza Docklands and for sharing your feedback with us. We are delighted to hear that you had a great stay and we are looking forward to welcome you back in the future!Kind regards,Rita DaubaraiteAssistant Front Office Manager

Dear Kenneth,Thank you so much for choosing to stay at Crowne Plaza Docklands. We are going to share your comments in terms of food options to our kitchen team for future enhancement. We hope this is not going to stop you from staying with us in the future!Kind regards,Rita DaubaraiteAssistant Front Office Manager

Dear Samriddha,Thank you so much for staying at Crowne Plaza Docklands. We are very pleased to get such a high score from you and we hope you truly enjoyed the stay with us. We are looking to welcome you again in the future.Kind regards,Rita DaubaraiteAssistant Front Office Manager

Dear Gregory,Thank you so much for choosing to stay at Crowne Plaza Docklands and for taking time to share your feedback with us. We are pleased to hear that you enjoyed the breakfast and hopefully your stay. We are looking forward to welcome you again in the future!Kind regards,Rita DaubaraiteAssistant Front Office Manager

Dear Ian,Thank you so much for choosing to stay at Crowne Plaza Docklands and for sharing your recommendations with others. We are looking forward to welcome you back in the future!Kind regards,Rita DaubaraiteAssistant Front Office Manager

Hello Craig! Thank you for the fantastic review! Brilliant to hear about your stay and yes, definitely looking forward to seeing you once again!Kind Regards,Fatima

Dear C J, Thank you for your valuable comments. We are very delighted to hear that you enjoyed your stay with us. We will be pleased to share your comments with our team, for their great work. We look forward to welcoming you back again the very near future, Regards.

Dear Stuart,Thank you for the 4/5! We hope to see you again!Kind Regards,Fatima

Dear Rachel,Thank you very much for staying at Crowne Plaza Docklands and for taking time to leave a review. We are pleased to hear that you have had enjoyable stay with us and we hope to serve you again in the future!Kind regards, Rita DaubaraiteAssistant Front Office Manager

Dear Andrea,Thank you so much for choosing to stay at Crowne Plaza Docklands and for taking time to share your feedback with us! We are happy to hear that you have enjoyed the location, food and our team. We are going to pass your comments about tiredness to our management team. We are looking forward to welcome you back in the future!Kind regards,Rita DaubaraiteAssistant Front Office Manager

Dear Syed M,Thank you so much for staying at Crowne Plaza Docklands. We are pleased to hear that you found the room spacious and we hope you had a nice stay with us. Thank you for your time to leave this review for us and we are looking forward to host you in the future!Kind regards,Rita DaubaraiteAssistant Front Office Manager

Dear Louise,Thank you very much for staying with us at Crowne Plaza Docklands. Thank you so much for giving us a high score and we are looking forward to welcome you back in the future!Kind regards,Rita DaubaraiteAssistant Front Office Manager