This review is based off of a ten day stay in Sep 2018:
Let me start off by saying that our host, Carlos, was very responsive and super attentive from the moment we reserved the flat. Despite being on different time zones I received replies to my questions promptly- always within less than one business day.
Now about the actual flat...
PROS:
- Location, Location, Location! The location was AWESOME. The neighborhood is fairly safe. Victoria Station, grocery stores, and restaurants/pubs were all within less than a 10 minute leisurely stroll. If you're real walkers other places are close by too (Chelsea, Buckingham Palace, Southwark etc.)
- Very clean- aside from a couple of cobwebs the place was spotless
- Amazing decor and layout. The interior decorator nailed it! Only two of us stayed here during our visit, but I could see a couple and two small kids also easily staying here. There is ample room to stretch out.
- Small touches: Extra towels/linens, handy instruction sheet (explaining the lights, WiFi, trash collection, etc.), above average basic toiletries (shampoo, lotion, toilet paper)
- Smooth financial transactions: Deposit, Final Payment, Deposit Refund all seamless and completed in a timely fashion.
AREAS FOR IMPROVEMENT (these are definitely not deal breakers though)
- WiFi: It was spotty in some places but our host mentioned this when checking-in so it wasn't a complete surprise
- TV: There is a TV in the living room, master bedroom, and conservatory. Not all of them were connected to the basic local cable so you had to rely solely on streaming services. If you're someone who stays glued to the TV viewing options will probably run out fast. However, if you're were out and about constantly like we were it was not a biggie.
- Hot water: The place is fairly high tech so upon arrival we kept running out of hot water. After a few messages to our host we realized it was set on a timer to run at certain times. He quickly sorted this out remotely and we had no further issues during our stay.
-Cookware: There are pots and pans but it is a limited selection. We did not do much cooking so it was fine with us. However, if you plan to cook a lot its something to keep in mind.
OVERALL:
I would highly recommend this flat as an ideal place to stay. Our 1st trip to London was made so much more enjoyable by having a super comfortable and inviting place to lay our heads at night. Thanks Carlos!