I visit the beautiful island of lombok a lot and i try different hotels. The area where Sudamala is located is convenient with some stores around. The resort is kind of small with only 35 rooms. I wouldn’t rate it as a 5 stars hotel, i would give it 4. There aren’t many things to do in the resort. THE ROOM:I had the pool villa, the room was spacious and the pool was of a good size. The villas have different designs, despite us requesting the white interior villa, we were given the wooden one, which wasn’t bad. The room was clean overall, but some stains here and there (not a big deal). The rain forest shower was amazing. The safelock wasn’t screwed into the wood, which means anyone can easily carry it and steal it. The air conditioning was great. The coffee machine didn’t work properly. There were many bed bugs and flies, despite the great efforts put by resort management. Frankly, i think the resort is overpriced, I paid around $250 for the villa, i think 180 would be reasonable. The staff were absolutely amazing, super helpful. They are always there for u. When I arrived I was warmly welcomed, the staff took an initiative to provide us with a free sandwich because I arrived past 10:30 PM (the closing time of their kitchen). The food is very good, but the breakfast is not buffet, and kitchen is not 24/7 which gets u disappointed sometimes.
Overall, it is a good property that needs to lower its price and try to live up to the 5 stars standards.