Bed and Breakfast in Lockwood Station

"I booked this property 6 months before my trip and Ivana the owner host was responsive to messages and helpful answering my questions. I never received checking in info so i contacted the seller via the app and the phone number given. No reply and no return calls. I turned up to the property on the day of booked arrival and found the apartment is above a business. I spoke to the kady called Ivana that worked there but she didnt know about my booking. She confirmed she owned the apartments but...