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Beautiful hotel! Room was clean, spacious and modern. Only downside was the room wasn’t very sound proofed, could hear every noise from the room beside and hallway. Otherwise, great experience!
April
Stayed 1 night in May 2024
Response from Larissa on 7 May 2024
Dear April Thank you for taking time to tell us about your expirence at Microtel Inn and Suites Loydminster. It is always such a pleasure to recieve postive feedback. I am particularly pleased that you found our hotel beautiful and rooms clean! I am sorry to hear about sound issues. Please rest assured knowing we are taking the apropriate measures to address the problem. Thank you again for taking the time to share your experience at Microtel Inn and Suites by Wyndham. We look foward to seeing you in the future. Sincerly LARISSA MCFADYEN
8/10 Good
Lana
Travelled with family
5 May 2024
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The new renovations were nice looking upgrades however the flooring was poorly done and large cracks around the edge of the walls that baseboard didn’t cover. Lots of ants on the floor in the room. The hot tub was murky and broke down the first night I was there. And the pool was also hazy. Breakfast offers were nice but they ran out of food super early and it took them almost 40 minutes to bring more out.
Lana
Stayed 2 nights in May 2024
Response from Regional General Manager on 8 May 2024
Thank you Lana for the feedback . We appreciate the your business and would like to acknowledge that we have made notes of your feedback in a bid to have each of them addressed.The hot tub pump went out towards end of day Friday heading into the weekend but we have engaged our plumbing partners to have this fixed.We hope to welcome you back during your next visit to the border city as we would-love to make it right .Yours in Hospitality ,Mathew A.
Dear Elias,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Lloydminster. It is always a pleasure to receive positive feedback.I am particularly pleased that you left such a postive review. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to seeing you in the future.Sincerely,LARISSA MCFADYEN
Dear Derek Thank you for taking time to tell us about your experience at Microtel Inn and Suites by Wyndham Lloydminster. It is always a pleasure to recieve such postive feedback. I am particularly pleased that you found our hotel nice! I will share your comments with my team who Im sure will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continously strive to exceed your expectations. Thank you again for sharing your experience, amd we look foward to seeing you again in the future. Sincerely,Larissa Mcfadyen
Property for the most part was good. We found some good on the floor in our room, no big deal. When we first got there we were not acknowledged right away even the individual was in front of us occupied with other things. Still overall it was a good stay
Michael
Stayed 1 night in Apr 2024
Response from Frontdesk on 21 Apr 2024
Thank you for your review. we appreciate all feedback and glad you enjoyed your stay
Walls are paper thin, was right beside the ice machine (& pool) and could hear the ice machine drop new ice ALL night long like it was right in my room. Plus the staff come and take several buckets of ice at 5AM to stock the continental breakfast and make ALL kinds of noise. Rooms/bathrooms are ridiculously small. Will never stay here again.
Jennifer
Stayed 2 nights in Apr 2024
Response from Amy GSA on 7 Apr 2024
Dear Jennifer,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Lloydminster. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you did not have a comfortable stay due to noise from the pool and ice machine. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Front staff wasn’t the friendliest. The continental breakfast was excellent. The kids loved the pool. We were the first room right but the pool so that was terribly noisy in the evening until the pool closed at 10
Kristie
Stayed 1 night in Apr 2024
Response from Amy GSA on 7 Apr 2024
Hi Kristie, I am sorry to hear you didn't feel like our front desk staff was as friendly as they could have been. We always pride ourself on exceptional customer service so this will certainly be a training opportunity for our associates. We are glad to hear your family enjoyed the breakfast and pool. Here at Microtel we always strive to exceed your expectations and hope to see you again soon.
Hi Tessa, thank you so much for taking the time to leave us with this great review. We hope you had a wonderful stay and would love to see you again soon.
10/10 Excellent
Heidi
5 Apr 2024
Awesome staff
Heidi
Stayed 10 nights in Mar 2024
Response from Amy GSA on 7 Apr 2024
Hi Heidi, thank you so much for taking the time to leave us a great review. I'm so glad to hear you had a positive experience with our staff. We hope you had a wonderful stay.
Hi Rajneesh, thank you for taking the time to leave us some feedback. We are so happy to hear you found our hotel to be clean and safe and hope to see you again soon.
Dear Heather Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Lloydminster. It is always a pleasure to receive positive feedback.Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
8/10 Good
Dmitri
21 Mar 2024
Dmitri
Stayed 2 nights in Mar 2024
Response from Frontdesk on 21 Apr 2024
Thank you for your review
2/10 Terrible
Nicholas
18 Mar 2024
Nicholas
Stayed 2 nights in Mar 2024
Response from Regional General Manager on 19 Mar 2024
Thanks Nicholas for speaking with me over the phone regarding your recent stay .It is rather unfortunate to hear that this rating was done in an error but like mentioned , the team will continue to work smart and hard to ensure that all of our guests have an amazing experience during their stay .Thank you for the business and we look forward to welcoming you back whenever travels bring you to the border city .Sincerely,Mathew A.
HI Beverly,thank you for your amazing review. We are glad to see your enjoyed your stay with us.
10/10 Excellent
SHARON
16 Mar 2024
SHARON
Stayed 1 night in Mar 2024
Response from Amy GSA on 7 Apr 2024
Hi Sharon, thank you for taking the time to leave us with some positive feedback. We hope you had a wonderful stay and would love to see you again soon.
10/10 Excellent
Aaron
10 Mar 2024
Aaron
Stayed 2 nights in Mar 2024
Response from Amy GSA on 1 Apr 2024
Hi Aaron, thank you for taking the time to leave us some feedback! We hope you had a wonderful time with us and hope to see you again soon.
Didn’t like the smoking area outside the door!! There were butts all over the place. Gross!
Kim
Stayed 1 night in Feb 2024
Response from RDM-Mandy on 28 Feb 2024
HI Kim,We are saddened to hear that there was smoke butts all over the place and have addressed the issue. We hope that the rest of your stay was great and will see you again.
10/10 Excellent
Paul
Travelled with family and small children, Business traveller
I give thanks to Ms Ofel in the reception . We had an issue with the toilet that was dirty when we arrived, she handle the situation right away. Great job from her part.
martha
Stayed 2 nights in Feb 2024
Response from RDM-Mandy on 23 Feb 2024
HI Martha,We are saddened to hear the room wasn't up to cleaning standards but extremely happy to hear it was corrected in a timely manner and you enjoyed your stay. We look forward to seeing you again.
8/10 Good
David, Edmonton
Business traveller
22 Feb 2024
Liked: Cleanliness, staff & service
Very friendly staff. The lounge area was great for watching sports and enjoying a beverage and/or food.
David
Stayed 1 night in Feb 2024
Response from RDM-Mandy on 23 Feb 2024
HI David,We appreciate you taking the time to give us a review and are happy to hear you enjoyed your stay. We look forward to seeing you again.
10/10 Excellent
Sam
17 Feb 2024
Sam
Stayed 1 night in Feb 2024
Response from RDM-Mandy on 19 Feb 2024
Thank you or your amazing review, we are so glad to hear you enjoyed your stay.
10/10 Excellent
Maclean
13 Feb 2024
Maclean
Stayed 1 night in Feb 2024
Response from RDM-Mandy on 19 Feb 2024
Thank you or your amazing review, we are so glad to hear you enjoyed your stay.
Hi Ryan,We appreciate your amazing review and are so glad you enjoyed your stay with us. We look forward to seeing you again
6/10 Okay
herbert
17 Jan 2024
herbert
Stayed 3 nights in Dec 2023
Response from Frontdesk on 24 Jan 2024
HI Herbert,We are saddened to see that your stay wasn't a 5 out of 5. We strive to ensure all guests feel comfortable and enjoy their stay. We would love to see you again and hope you'll be able to have a better time.
They gave us a room that wasnt cleaned, bed unmade, keys were still in the room, we had to go back down, they then gave us another room, not properly stocked, had to ask for towels. The A/C was on in the room, had to call front desk for a maintainance man to come in to work on it
Diane
Stayed 1 night in Dec 2023
Response from RDM-Mandy on 19 Dec 2023
HI Diane,We are saddened to hear about the issues upon your arrival and stay. It is extremely important to us to make sure everyone has had a great stay from when you first walk in to when you check out. Unfortunately, we have had some glitches in our new system when this happened to you and apologies for the inconvenience.
8/10 Good
Morgan
17 Dec 2023
Morgan
Stayed 1 night in Dec 2023
Response from Larissa on 8 Jan 2024
Hi Morgan, thank you for such positive feedback. We hope everything was up to your expectations.
10/10 Excellent
Adriel
14 Dec 2023
Adriel
Stayed 3 nights in Dec 2023
Response from RDM-Mandy on 19 Dec 2023
HI Adriel,Thank you for your glowing review. We appreciate all your feedback and hope to see you again,
HI Don,Thank you for your review. We would love to see you again and be able to wow you and get a 5 out of 5 review.
2/10 Terrible
Laura
8 Dec 2023
Laura
Stayed 1 night in Dec 2023
Response from Mandy- RDM on 9 Jan 2024
HI Laura,We are saddened to hear that you didnt enjoy your stay at the Microtel. We strive to ensure everyone leaves happy and wants to come back. We hope that we can make sure your next stay with us is amazing.
6/10 Okay
wyatt
Business traveller
6 Dec 2023
Liked: Cleanliness, staff & service
Meh wouldn’t stay agai.
Hotel was tiny hience the name. But def one of the more expensive ones out there. 190 for a 20sq with one ply toilet paper…..
wyatt
Stayed 3 nights in Nov 2023
Response from RDM-Mandy on 19 Dec 2023
HI Wyatt,We are sad to hear you didn't enjoy your stay with us. it is our priority to make sure everyone enjoys their stay with us.
10/10 Excellent
Maria
3 Dec 2023
The staff was incredibly helpful and on the ball. I can tell there is a great work culture there.
Maria
Stayed 2 nights in Dec 2023
Response from RDM-Mandy on 19 Dec 2023
Hi Maria,We appreciate your feedback and glad your enjoyed your stay. We will be sure to let all the staff know you noticed our great work culture.
2/10 Terrible
Jelaine
Travelled with family and small children
26 Nov 2023
Disliked: Amenities
Not enough towels in room. Tub filled as i showered. Drunk man passed out outside my room
Jelaine
Stayed 2 nights in Nov 2023
Response from RDM-Mandy on 4 Dec 2023
HI Jelaine,We are sorry to hear about your bad experience. We do have front desk available 24/7 and they would have been able to help you to get the items you needed for your room. We hope next to see you come back and make your stay more enjoyable for you.
Hi Kalin,Thank you for your review. We are sorry to hear that the rooms were a bit small for you during your stay. If there was anything we could do for a future stay, we would love to accommodate this for you.
Definitely will stay here again, clean and well run. The staff upon check in were very patient with a difficult customer, better than half an hour to check in. I just came back later to check in.there are many transients about due to location possibly.but clean and a good experience overall
Darren
Stayed 1 night in Nov 2023
Response from RDM-Mandy on 20 Nov 2023
HI Darren,Thank you for your kind review! we are overjoyed to hear you enjoyed your stay and cant wit to see you come back!
When there was a small issue with the heating system with my room, the staff was quick to remedy it. Excellent service.
Amy
Stayed 1 night in Oct 2023
Response from RDM-Mandy on 30 Oct 2023
HI Amy,Thank you for the 5 out of 5 review. We are glad to hear that our staff helped you so quickly with the heating issue and the service was excellent. We hope to see you again soon.
This is my go-to place to stay in Lloydminster. The receptionist is hard working and always friendly. She will go the extra mile to make your stay comfortable.
Maria
Stayed 1 night in Oct 2023
Response from Mandy-RDM on 29 Oct 2023
Dear Maria,We are overjoyed to hear that you enjoyed your stay here and look forward to see you back.