Standard Double Room, Ensuite
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Reviews of Urban Pod Hotel Liverpool

2 out of 5
Urban Pod Hotel Liverpool
34 Marlborough Street, Liverpool, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 39 out of 58 reviews" "
Rating 8 - Good. 13 out of 58 reviews" "
Rating 6 - Okay. 3 out of 58 reviews" "
Rating 4 - Poor. 1 out of 58 reviews" "
Rating 2 - Terrible. 2 out of 58 reviews" "

9.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Anthony

Liked: Property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small room and pricey for what it was. Good shower, clean and convenient. Could do with a plug next to the mirror and a bin under the desk.
Stayed 1 night in Mar 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Such a comfy bed! Really good shower and facilities. The bottles of water were a great touch. Would definitely use again!
Stayed 1 night in Feb 2024

8/10 Good

Kalwant Kaur

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Reasonably close to the centre and suitable for a single overnight stay. Good tea / coffee supplies with a kettle and bottled water. Shower well stocked with washing toiletries.
Stayed 1 night in Feb 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great communication throughout, room is a short walk from city centre and 5 minute drive from train station. Plenty of cafe’s pubs and other facilities nearby. Quiet area which was a handy bonus.
Stayed 2 nights in Jan 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Emad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2023

10/10 Excellent

David, Kidderminster

Stayed 1 night in Dec 2023

10/10 Excellent

Maxine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Liam

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay. The area is not awful as close to city centre etc and a stones throw away from a Tesco express. The whole aspect of the hotel is very easy to use and you get exactly what you pay for. There was no remote for the tv so had to download an app to use the tv which is strange and also smelt like the cleaner had used the toilet on their way out from cleaning the room which made the room smell lovely prior to our arrival. The bed is also made of only springs and rags which made for a comfortable nights kip. The 7am radio alarm was a lovely surprise. Wouldn’t take the missus but adequate for a lads weekend away.
Stayed 1 night in Nov 2023

10/10 Excellent

Vikki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent communication and faultless apartment. Excellent li ation for Liverpool shopping.
Stayed 1 night in Nov 2023

8/10 Good

Luke

Stayed 1 night in Oct 2023

10/10 Excellent

Nikola

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect little pod!
This place was perfect for couple of nights that my friend and spent there. It’s small but comfortable, shower is great, location is perfect to all restaurants and downtown is only 10 min walking. Highly recommend this place if you are looking to explore Liverpool and stay there for 2-3 days…
Stayed 2 nights in Oct 2023

8/10 Good

Hazel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very clean and comfortable room
Stayed 1 night in Oct 2023

10/10 Excellent

Sandra

Stayed 1 night in Oct 2023

2/10 Terrible

David

Disliked: Staff & service, property conditions & facilities
Only book if you want a sleepless night! What was unique about the property was that it was impossible to sleep, due to a loud pump in a nearby room working throughout the night. It would go on for 100 seconds then off for 30 seconds. All through the night. Despite trying to contact the host, they did not respond. How their conscience permits them to rent out rooms knowing sleep will be impossible is beyond me. Very disappointed.

10/10 Excellent

Alf

Stayed 1 night in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in smart room
Easy to follow self- entry, just 10 minutes walk from town and train station, super clean and comfortable, everything that was needed. Overall really impressed.
Stayed 1 night in Sep 2023

6/10 Okay

Katherine

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointing
Immaculately clean and tastefully decorated. Comfortable and quiet. However, the service was non-existent and no daily housekeeping as was advertised. It was difficult to get the towels dry after three nights. There were no instructions for anything including fire drill. If anything went wrong it would have been impossible to contact hosts. Far from perfect.
Stayed 3 nights in Sep 2023

8/10 Good

James

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel
Great hotel and good location but communication with host was difficult. Would not answer phone and only responded to texts. Was unaware before arrival that the hotel would not be manned and that we would get entry codes to the hotel/room by email. Also, booking confirmation said we had to pay a refundable damage deposit but this was not required and was not communicated to us until we asked. Room was spotless.
Stayed 1 night in Sep 2023

10/10 Excellent

samantha

Stayed 1 night in Sep 2023

10/10 Excellent

Harley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property was very nice overall - clean bed and clean shower. It was a bit out of the way with limited transport, and no pubs / restaurants in the area. I also had issues getting the shower turned on and remembered another review where it mentioned having to flip a button outside the shower. There was no indication in the washroom itself that this was necessary.
Stayed 3 nights in Aug 2023

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Nicole

Stayed 1 night in Aug 2023

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The set up may not be to everyone's liking but we found it excellent. On a night out, all you want is a clean room to sleep and this was great. The use of technology instead of high overheads does make this hotel a cost effective choice. We would stop here again.
Stayed 1 night in Aug 2023

8/10 Good

Jeff

Stayed 1 night in Jul 2023

10/10 Excellent

Kathleen

Stayed 1 night in Jul 2023

10/10 Excellent

Kristi

Stayed 1 night in Jul 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely be going back again!
Clean, quiet, would go back again! Great service, worth it.
Stayed 2 nights in Jul 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, but when you get inside the property the room was first class. All fixtures and fittings are to a very high standard. Perfectly clean 👌 .... we have already booked another visit for an event in November.
Stayed 1 night in Jul 2023

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service
Absolutely fabulous property. Immaculately clean. Wonderfully quiet and only 10 minutes walk from the city centre. Fantastic value for money.
Stayed 1 night in Jun 2023

10/10 Excellent

martyn

Stayed 1 night in May 2023

10/10 Excellent

Shashi

Travelled with partner
Liked: Cleanliness, staff & service
Basic but adequate. Quite like the coded access.
Stayed 1 night in May 2023

10/10 Excellent

Charit

Stayed 1 night in May 2023

10/10 Excellent

Lorraine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I didn't like the disrespect I was shown by someone pooing in the toilet and left it smelling up the room and the cheek to leave the toilet with the remaining excrement In the bottom of the toilet bowl didn't even have the decency to leave it clean or wash out the bowl the room stank for days I was there even with the window open it was like it was done deliberately and whoever done that should be sacked as who does that other than that I really enjoyed my stay in the Urban Hub and will stay again in the future.
Stayed 2 nights in May 2023

2/10 Terrible

Katharine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not receive the room booked - king size instead of 2 singles. Raised this with the 'hotel' via text as they did not answer the phone but they did nothing. Total con at £200 a night. Do yourselves a favour and stay somewhere that offers a proper service and gives you the room you've booked in the first place.

10/10 Excellent

Aileen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property just wish it had been nearer the town centre. Would go again though
Stayed 2 nights in May 2023

8/10 Good

Oliver

Liked: Cleanliness, staff & service
My stay was mostly great and was good value for money, there were just a few things which could be easily improved: 1. The bedding was 2 twin duvets over the 2 twin beds, rather than 1 queen duvet (as pictured in the promotional photograph). 2. There was no chair/stool to be able to sit next to the desk in the room. 3. The towels were all brand new i.e. they still had the tags on them. They felt a little bit grimey, would usually wash before using first time. Not a big deal though. As I mentioned above, these are all minor things and the stay overall was great good value.
Stayed 1 night in May 2023

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Everything from start to finish was excellent , booking , confirmation, code for access sent via email , a little quiet haven , room was very clean and mordern decor, i will deffo stay here again .
Stayed 1 night in May 2023

10/10 Excellent

Evgeny

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay
Great location, easy check in, very clean and new
Stayed 1 night in Apr 2023

4/10 Poor

Sandro

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not good
Leider war das WC nicht sauber und die Dusche funktionierte nicht.
Stayed 1 night in Jan 2024

10/10 Excellent

Lucas

Liked: Cleanliness, property conditions & facilities, room comfort
Excelente hotel.
Hotel incrível. Ótima localização e bairro silencioso. Hotel moderno em que se utiliza apenas self-checkin. Preço justo.
Stayed 1 night in Oct 2023

8/10 Good

Vincent

Stayed 1 night in Oct 2023

6/10 Okay

Rasmus

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023