Firstly the sun was shining when we arrived and it was difficult to see where to put the access code, you literally had to be on right next to the door and block the sunshine to even see. the house was very clean but we had a broken toilet seat which I reported straight away, we were offered the use of a toilet downstairs. We were going to Anfield for a concert and were only 2 streets away, a fantastic location for that. Our preference is that you have tea/coffee making facilities in the room but you had to go downstairs to the kitchen to make a drink, we like one first thing in the morning and prefer not to have to make yourself presentable to get a coffee. Also the room was very hot, we couldn't open the window in the bedroom only the bathroom one would open but to leave the bathroom door open to get the draught the light and the fan in the bathroom stayed on. For what we went for it was ok but I wouldn't like to stay any longer. I was worried I wouldn't get the damages payment back because of the toilet seat but it has been paid back in full so thank you for that.