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"Clean room with a great view, but serious safety concerns for families "We had mixed feelings about our stay. On the positive side, the room was impeccably clean, offered a lovely view, and was located in a nice, quiet area. Walking distance from several markets. Having a small kitchen was also a huge plus for our trip. However, we encountered significant comfort and safety issues. The air conditioning was ineffective, forcing us to leave the balcony door open just to cool the room down. More importantly, the bathroom layout is quite hazardous, especially for those with children. The heated towel rack is located directly next to the toilet; it is positioned so close that an adult—or more concerningly, a child—could easily suffer a burn while using the toilet. Additionally, the bathtub is unusually high, making the step out feel dangerous, especially since the floor becomes very slippery. Instead of a sturdy shower curtain or door, there is only a flimsy swinging glass panel that offers no support if you were to slip. It would nice if there was at least a hand rail on the back wall. While the hotel is aesthetically nice and clean, management really needs to address these safety hazards to protect their guests.""

"Comfortable and good location"

"Very dated rooms but clean, expensive for what it is."

"Great hotel, great buzz and family friendly!"

"Clean and tidy all good thanks"

"Absolutely love this hotel, and thank you to the staffs for making my nephews bday so special. When we also had some issues with our early magic pass, which was not their fault, they resolved it for us quickly and compensated with some fast track for our fav rides. Thanks and will definitely stay here again."

"Absolutely outstanding hotel. Customer service was fantastic. The rooms were very clean and spacious, the beds were an absolute dream. I slept like a baby. The pool was lovely and warm and the breakfast was amazing. Plenty of selection. We will certainly be staying here again and we can not wait."

"The seating at reception is not adequate for the number off people checking in waiting on taxi etc"

"Paul is the best very helpfully beautiful person, and Emily too. "