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Overview of Tivoli Sintra

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View from Room
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Tivoli Sintra

4 out of 5

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationSintra National Palace1 min walk
    Popular LocationSao Martinho Church2 min walk
    Popular LocationQuinta da Regaleira9 min walk
    AirportLisbon (LIS-Humberto Delgado)32 min drive

Choose dates to view prices

Superior Room, Valley View

  • 27 sq m
  • Valley view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Standard Room, City View (Extra Bed 2 adults + 1 child)

No guest room rating
  • 27 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

Standard Room, Valley View (Extra Bed 3 adults)

  • 27 sq m
  • Valley view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

Standard Room, City View

4.5/5 guest room rating
  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

Standard Room, Valley View (Extra Bed 2 adults + 1 child)

  • 27 sq m
  • Valley view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

Standard Room, Valley View

3.8/5 guest room rating
  • 27 sq m
  • Valley view
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

Standard Room, City View (Extra Bed 3 adults)

  • 27 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

About this area

Sintra

Located in Sintra, Tivoli Sintra is in the city centre and near a train station. Sintra National Palace and Quinta da Regaleira are notable landmarks, and the area's natural beauty can be seen at Cascais Beach and Grande Beach. Travelling with kids? Consider Maritime Museum, or check out an event or a game at Estádio da Luz. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Sintra National Palace - 1 min walk
  • Sao Martinho Church - 2 min walk
  • Sintra Toy Museum - 2 min walk
  • Quinta da Regaleira - 9 min walk
  • Moorish Castle - 12 min drive

Getting around

  • Sintra - 9 min walk
  • Lisbon (LIS-Humberto Delgado) - 35 min drive

Restaurants

  • Miranda — 1 min walk
  • Restaurante Regional de Sintra - 7 min walk
  • Restaurante Apeadeiro - 7 min walk
  • Casa de Chá A Raposa - 7 min walk
  • Incomum by Luis Santos - 7 min walk

About this property

Tivoli Sintra

4-star, family-friendly hotel, walk to Sintra National Palace
Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference centre. WiFi in public areas is free. Other amenities include self parking, a business centre and concierge services. All 77 rooms offer free WiFi, minibars and TVs with satellite channels. Other amenities available to guests include room service, hairdryers and safes.
Tivoli Sintra offers 77 forms of air-conditioned accommodation with minibars and a safe. Satellite televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 10 per day)
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 15 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Portuguese
  • Spanish

Business services

  • Business centre
  • Conference centre
  • Meeting rooms 4

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from 20 January 2020 to 28 February 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per stay
Dogs and cats welcome
Up to 55 lbs/25 kg
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Airport shuttle fee: EUR 100 per vehicle (one-way)
  • Self-parking fee: EUR 10 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Payment in full will be due at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking.
Property registration number 361

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Property is also known as

Hotel Sintra Tivoli
Hotel Tivoli Sintra
Sintra Hotel Tivoli
Sintra Tivoli
Sintra Tivoli Hotel
Tivoli Hotel Sintra
Tivoli Sintra
Tivoli Sintra Hotel
Tivoli Sintra Hotel
Tivoli Sintra Sintra
Tivoli Sintra Hotel Sintra

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 234 out of 718 reviews
5 - Excellent 33%
Rating 4 - Good. 292 out of 718 reviews
4 - Good 41%
Rating 3 - Okay. 125 out of 718 reviews
3 - Okay 17%
Rating 2 - Poor. 48 out of 718 reviews
2 - Poor 7%
Rating 1 - Terrible. 19 out of 718 reviews
1 - Terrible 3%

4.0/5

Cleanliness

4.0/5

Staff & service

3.8/5

Amenities

3.7/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast in the morning was a real European-style breakfast. Extremely close to everything downtown but without the noise of being on the main drag. One of the front desk persons helped us out of a jam - after a day of navigating some ridiculously narrow streets, he retrieved our car and parked in the free hotel-provided area right outside the entrance.
Stayed 2 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Reception staff talked us into the hotel over the phone . Great dinner at hotel restaurant. Everyone very accommodating.
Stayed 1 night in Nov 2019

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Room good and very clean but a bit in need of refurbishment. No real problems but generally a bit faded. Brilliant location for Sintra town.
Stayed 1 night in Nov 2019