Holiday Homes in Liphook

"It was our first time staying here and was looking forward to all it has to offer. On arrival booking in was via self check in and was pleasantly greeted by a member of staff at the self check in desk, check in completed and we took the lift to our room. Upon opening the door to our room we were unfortunately met with a damp musky smell..! We also noted the window open and thought just maybe the smell had come in from outside, so we shut the window and wedged the door open to try and clear the smell.. After about an hour we shut the door and after not long the smell was back unfortunately. We scanned the QR code used to send a complaint expecting someone to reply shortly but heard nothing. We were due to go out for the evening so got ready and went out, we did expect someone to reply or call us during the evening but we heard nothing. As we were only staying for the one night we didn't bother to waste our time chasing it up as we had more important things to do, so the next day we had our breakfast and left. It's now one week later and nobody has been in touch.. So has been disappointing."

"We stayed only for a night but it was very comfortable and looks amazing!!"

"Absolutely beautiful hotel, I came for my birthday and the staff were so welcoming and thoughtful. The spa is amazing and the rooms are gorgeous, can not rate this stay highly enough! "

"Was not clear until close to visit that spa access not included."

"Room was very clean and the bed was the comfiest I have ever slept in!! The spa was very small"

"Clean room but too busy for a private getaway "

"Room was little cold, radiators not turned on and fan heater not working. Extra blankets in wardrobe would have been appreciated."

"It was a great place to stay little bit expensive breakfast was cold "

"Very nice hotel. Recommended to me by someone I trust so was keen to see what it was all about. Very nice place!"