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"Towels were dirty. Sheets to small for the beds. Toilet didn't work right. Bathroom sink leaked. Just seemed dirty all around. I've stay here many times before, but this time was the last."

"Yes"

"I needed a room for one night due to weather conditions and my flight. Everything from the receptionist to the staff was extremely helpful. The decor and bright interior design are fabulous. Along with fresh coffee and bottles of water 24 hours a day! The receptionist went out of her way to make sure my stay was restful."

"Very nice and clean room highly recommended. "

"Great retro hotel near an excellent Chinese restaurant and board game Cafe, fun indoor pool. "

"Whenever I go to Tyler this is the place I stay. It’s always clean and the staff is friendly. Have stayed one other place and came back here."

"Desk staff was very welcoming and assisted with a scheduling issue."

"The room was clean and the air conditioner worked great!"

"My wife and I took an overnight trip to Tyler and chose this hotel for its convenient location and solid reputation. The front desk staff was very friendly, and check-in was quick and effortless. The hotel offered good amenities and was clean and secure overall.However, when we arrived at our room, we found the door slightly ajar, which immediately made me uneasy—I wasn’t sure if someone was still inside or if the room had been broken into. The door frame also had noticeable pry marks on it. Thankfully, the room was empty, and the door still closed and locked properly, so I decided not to report it.The only real downside was that our room was right next to the elevator. The loud dinging sound went off constantly throughout the night—at least a hundred times. Overall, we had a pleasant stay and would recommend the hotel, but I’d strongly suggest requesting a room far away from the elevator. "