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Reviews of Comfort Inn Lethbridge

2.5 out of 5
Comfort Inn Lethbridge
3226 Fairway Plaza Rd S, Lethbridge, AB

Reviews

8.4

Very good

Rating 10 - Excellent. 284 out of 808 reviews" "
Rating 8 - Good. 388 out of 808 reviews" "
Rating 6 - Okay. 98 out of 808 reviews" "
Rating 4 - Poor. 23 out of 808 reviews" "
Rating 2 - Terrible. 15 out of 808 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in. Beautiful clean room
Stayed 1 night in Apr 2024

10/10 Excellent

Irene

Travelled with family
Liked: Property conditions & facilities
Quiet hotel
Stayed 1 night in Apr 2024

8/10 Good

Kurtis

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay ThanX you
Stayed 1 night in Mar 2024

8/10 Good

carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable
Stayed 1 night in Apr 2024

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service
Not as desirable as other IHG properties I stayed at the past year.
Stayed 1 night in Apr 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the brekfast was good
Stayed 3 nights in Mar 2024

8/10 Good

Niall

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and clean property
Stayed 1 night in Mar 2024

10/10 Excellent

monique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sharon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and staff are welcoming. Feels like home away from home
Stayed 1 night in Mar 2024

10/10 Excellent

Tannis

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was decent for the price. It’s very quiet. Staff was friendly, rooms were clean. Pool area was also clean, and enjoyable. Lots of places to eat near by. I would stay here again.
Stayed 1 night in Mar 2024

8/10 Good

Bernice

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The bathrooms were updated with new tubs which are slippery so i informed them on that and need a grab handle as the tub is deep.
Stayed 1 night in Mar 2024

6/10 Okay

Janeene

Liked: Staff & service
Stayed 1 night in Mar 2024

8/10 Good

Katerina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was in a convenient location with lots amenities close by. The room was clean, Bathroom was newer/renovated. Towels and sheets smelled fresh. The breakfast was not great.. but fair for what we paid. It was extremely busy with teens/kids on the weekend we stayed, and the area got very, very messy with nobody there to clean it up often. They did not restock food after 9ish, so be early if you want selection.
Stayed 2 nights in Mar 2024

10/10 Excellent

Nicola

Travelled with family and small children
Liked: Amenities
It is very good value for the price. Rooms are comfortable and clean and the hotel, while not new, is in good shape. There is a plaza around with lots of fast food options. Perfect for families staying in town for an event and looking for a good option for a good price.
Stayed 1 night in Mar 2024

8/10 Good

Rod

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Feb 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Masood, Brampton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited vegetarian options at breakfast, but besides that everything was great. 4/5 staff members were amazing and made our stay very comfortable and enjoyable.
Stayed 3 nights in Feb 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Feb 2024

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and courteous Hotel very clean and upgraded since our last stay. Will come again
Stayed 3 nights in Feb 2024

10/10 Excellent

Barbara, Cardston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and courteous. Quiet atmosphere.
Stayed 1 night in Feb 2024

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay and walk to function at next door facility
Stayed 1 night in Feb 2024

4/10 Poor

James

Liked: Cleanliness
Disliked: Staff & service
Very pricy for what you got. Breakfast service was poorly done. Coffee machine was broke. Poor supply of hot food.
Stayed 1 night in Feb 2024

8/10 Good

Allan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the King suite for space to work
Stayed 1 night in Feb 2024

10/10 Excellent

Harleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was an excellent experience
Stayed 1 night in Feb 2024

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
So many businesses around the property, anything you need
Stayed 1 night in Feb 2024

6/10 Okay

Jordan

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
Good location but nothing fancy or very clean.
Stayed 1 night in Feb 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are staying the one night on a pass thru to the states. The place looks fine. The hot tub was great. I’m only coming here to say the hotel staff that checked us in was awesome. Friendly and eager to help. They made us feel welcome! Glad this hotel has someone like her! Hard to find friendly staff now a days. Raise is in order!
Stayed 1 night in Feb 2024

6/10 Okay

sharon, Longview

Travelled with partner
Liked: Cleanliness, staff & service, amenities
the room was extremely hot, so we turned down the heat and turned on the air, then left the room so it could cool down to a livable temp. Had to keep the air on all night as the temp would creep up as soon as we turned it off. The beds rolled towards the middle :( Maybe time to look at new mattresses, three times after we went to sleep around 11 we were awakened by LOUD arguing somewhere on our floor :( Finally at 1 am I got up and called the front desk, not sure if that's what stopped it or if they finally went to sleep :( A shame because the property is in a nice spot , has a decent breakfast, and friendly staff...
Stayed 1 night in Jan 2024

10/10 Excellent

Gurwinder

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Dick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property good location.
Stayed 1 night in Jan 2024

8/10 Good

Irene

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a

10/10 Excellent

CAYLE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worked great for our 2 night stay. Quiet, breakfast was good. Great rates
Stayed 2 nights in Dec 2023

6/10 Okay

Charlene

Travelled with group
Disliked: Staff & service
Noisy
Hot tub was dirty and jets didn’t work
Stayed 1 night in Dec 2023

4/10 Poor

Karen

The room was so hot we couldn’t sleep. You could see light all around the door, it didn’t close properly and therefore let all the heat in from the hallway, which was very hot. I stuffed a towel under the door to try and stop the heat and also the door from constantly banging due to the air flow. The thermostat didn’t work properly. I couldn’t even see the digital numbers on the display. After being awake most of the night, I was abruptly woken by a knock on the door. I didn’t answer it but it was the front desk person. I guess because they couldn’t slip the receipt under the door they thought it was okay to knock? I will never stay there again.
Stayed 1 night in Jan 2024

6/10 Okay

Eva

Travelled with family
Liked: Property conditions & facilities, room comfort
Not good
Not the greatest stay, there was soooo much pet hair in our room, our clothes were full of pet hair. Breakfast was poor quality, eggs in a box, some nasty sausage and no napkins anywhere, had to ask for bread and yogurt cause nothing was stocked! Won’t stay there again
Stayed 1 night in Dec 2023

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful. Room and bathroom clean. Lots of towels. Quiet, excellent for sleeping.
Stayed 1 night in Dec 2023

10/10 Excellent

Tom

Stayed 1 night in Dec 2023

10/10 Excellent

David

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Lesley, Sturgeon County

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was close to few fast food outlets, Safeway across parking lot. Clean hotel. Nice and quiet but good lord the room was SO HOT. We tried to turn the heat down but nothing worked. Had to sleep with window open to have cold air outside keep room cool. Breakfast in morning very simple but worked. The waffle maker, eggs and sausage. The first morning I must of dropped my key to room somewhere. The front desk said we had checked out?? Very strange. They made us new keys thankfully since we did pay for 2. But kind of crazy when they could have called.
Stayed 2 nights in Dec 2023

8/10 Good

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, clean I will stay again.
Stayed 1 night in Nov 2023

6/10 Okay

Shelley

Travelled with partner
Liked: Cleanliness
I liked the beds, service, cleanliness, convenience, location. The microwave needed maintenance. The breakfast choice was a bit thin. Overall a good stay.
Stayed 1 night in Nov 2023

6/10 Okay

Janet

Travelled with group
Liked: Staff & service
The hotel was okay. We would stay again but it was nothing special.
Stayed 2 nights in Nov 2023

8/10 Good

Montana

Liked: Cleanliness
Was very nice

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and not too expensive
Stayed 1 night in Nov 2023

10/10 Excellent

Lise

Liked: Cleanliness, staff & service
Staff was kind and welcoming. The hotel is dated but clean. Walls are thin. Very thin so noise can be an issue
Stayed 1 night in Nov 2023

8/10 Good

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough parking
Stayed 2 nights in Nov 2023

8/10 Good

Phil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location for visiting family
Stayed 1 night in Nov 2023

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent night stay on very comfortable beds!!
Stayed 1 night in Nov 2023