St. George's Way, Constitution Hill, Leicester, England
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Pretty on par with Ramada, but the position is a bit out of the way and the bed could be comfier. But overall a good experience - clean, large room, etc.
Bradley
Stayed 1 night in May 2024
Response from Mr C on 21 May 2024
Dear Bradley,Thank you for the positive comments regarding your stay with us and it has been an enjoyable one.We look forward on your next visit to us.Kind regardsAmit Chandehoke
Dear Sir,Thank you for your comments regarding your stay with us.We look forward on your next visit to us.Kind regardsAmit Chandehoke
6/10 Okay
MAZ
29 Apr 2024
MAZ
Stayed 1 night in Apr 2024
Response from Karishma on 1 May 2024
Thank you for taking the time to leave us with a rating! Thank you for choosing to stay with us at Ibis Leicester City, Maz and we hope to welcome you back soon!
Dear Sir,Thank you for your comments regarding your stay. We are competitively priced.We look forward in seeing you on your next visit to us.Kind regardsAmit Chandehoke
All staff i dealt with was polite friendly and looked after me ok
Colin
Stayed 2 nights in Apr 2024
Response from Mr C on 14 Apr 2024
Dear Colin,Thank you for the comments regarding your stay with and it has been an enjoyable one.It gives me great pleasure that our team at the hotel looked after you and made your stay pleasant.We look forward in seeing you again.Kind regardsAmit Chandehoke
8/10 Good
YOUSEF
13 Mar 2024
YOUSEF
Stayed 1 night in Mar 2024
Response from Radek on 14 Mar 2024
Good afternoon,Thank you for taking your time to review your stay with us. We are delighted you have enjoyed your stay and hope to see you again in the future
2/10 Terrible
Osiomwan
7 Mar 2024
Osiomwan
Stayed 1 night in Mar 2024
Response from Mr C on 28 Mar 2024
Dear Sir,Thank you for your comments regarding your stay with us.We look forward in seeing you.Kind regardsAmit ChandehokeGuest Service Manager
Dear Steve,Thank you for your positive comments regarding your stay and it has been an enjoyable one.We look forward on your next visit to us.Kind regardsAmit Chandehoke
6/10 Okay
Robert
25 Feb 2024
Very basic but did the job
Robert
Stayed 1 night in Feb 2024
Response from Radek on 27 Feb 2024
Good afternoon,Thank you for taking your time to review your stay. We are happy we have met your standards. we hope you will stay with again in the near future.
Great place to stay at,clean,great staff and next to city centre would recommend
Daniel
Stayed 1 night in Feb 2024
Response from Mr C on 17 Feb 2024
Dear Sir,Thank you for your positive comments and it gives me great pleasure that you enjoyed your stay with us.Kind regardsAmit Chandehoke
8/10 Good
Duncan
Travelled with partner
11 Feb 2024
Liked: Cleanliness, staff & service
Was lovely. Clean and the staff were nice. Only issue was the tiny car park, so had to park at the station
Duncan
Stayed 1 night in Feb 2024
Response from karishma on 12 Feb 2024
Warmest greetings from Ibis Leicester City, Duncan! Thank you for the kind review, I am delighted hear about your stay. We apologise about the parking due to the location. We hope to see you again soon for another pleasant stay! Kind Regards, Karishma
Great staff. Hotel key down by how noisy the rooms are. No escape from traffic noise with windows shut, then a very loud whistle when they are closed & there's wind.
rebecca
Stayed 2 nights in Jan 2024
Response from Mr C on 1 Feb 2024
Dear Sir,Thank you for the positive comments regarding your stay with us. I apologise in regards to the noise as we are a city centre hotel.We look forward on seeing you on your next visit.Kind regardsAmit ChandehokeGuest Service Manager
It was noisy. I couldn’t get the tv to work. Couldn’t work the lift with room key so ended up using the stairs. Had to wait at least five minutes for a member of staff to help with a query
Louise
Stayed 1 night in Jan 2024
Response from Mr C on 26 Jan 2024
Dear Sir,Thank you for your valuable feedback. I sincerely apologise for the inconvenience you have faced during your stay with us.We look forward in seeing you again.Kind regardsAmit ChandehokeGuest Service Manager
Dear Guest,Thank you for your positive comments and we look forward in seeing you again.Kind regardsAmit Chandehoke
8/10 Good
Anita
Travelled with partner, Travelled with group
13 Jan 2024
Liked: Cleanliness
Disliked: Amenities
.
Anita
Stayed 1 night in Jan 2024
Response from Karishma on 23 Jan 2024
Warmest greetings from Ibis Leicester City, Anita. Thank you for choosing to stay with us and we hope to welcome you back soon in the near future! Kind Regards, Karishma
Thank you for choosing to stay with us at Ibis Leicester City! We hope your next stay is as pleasant as the previous one. Kind Regards, Karishma
4/10 Poor
Laura
7 Jan 2024
Laura
Stayed 1 night in Jan 2024
Response from Karishma on 23 Jan 2024
Thank you for taking the time to leave us with a rating! We would love to know what went wrong with your stay, so we can help to make your experience better. Kind Regards, Karishma
Quick check in and check out. Nice room with all amenities to a good standard and very clean. Friendly staff. Only one lift so had to wait a while when it’s busy. Breakfast is very pricey so didn’t try it
Harsh
Stayed 1 night in Jan 2024
Response from Mr C on 9 Jan 2024
Dear Sir,Thank you for the positive comments regarding your stay with us. We at Ibis Leicester aim to provide the excellent customer service and I am happy that you have enjoyed your stay with us.We look forward in seeing you again.Kind regardsAmit Chandehoke
10/10 Excellent
Lucy
5 Jan 2024
Lucy
Stayed 1 night in Dec 2023
Response from Karishma on 23 Jan 2024
Thank you for choosing to stay with us at Ibis Leicester City, Lucy! We hope your next stay is as pleasant as the previous one. Sincerely, Karishma
10/10 Excellent
Dale
1 Jan 2024
Dale
Stayed 1 night in Dec 2023
Response from Mr C on 20 Jan 2024
Dear Guest,Thank you for your positive comments and we look forward in seeing you again.Kind regardsAmit Chandehoke
Good evening,Thank you for the positive feedback. We are happy you have enjoyed your stay with us and hope to see you more often at Ibis Leicester City.
Hotel rather ran down, rooms were terrible, lift didn’t always work. Staff were rude
Craig
Stayed 1 night in Dec 2023
Response from Radek on 10 Dec 2023
Good evening,We are sorry your stay was not up to your standards. We hope you will visit us again, so we can improve and allow you to enjoy your stay much more than last time!
Booked a disabled twin room however initially they gave me a double but that was quickly rectifying. Friendly check in and a comfortable room, well located for the centre (10-15 mins walk). Decent breakfast and a nice overall stay.
Wayne
Stayed 1 night in Dec 2023
Response from Radek on 9 Dec 2023
Good afternoon,thank you for taking your time to review your stay. We are glad we could be of help and hope to see you again soon.
Parking was a bit of a challenge but hotel was really helpful. Room was great. Can’t fault it
PETER
Stayed 1 night in Dec 2023
Response from karishma on 5 Dec 2023
Warmest greetings from Ibis Leicester City, Peter! Thank you so much for your lovely comments. We hope you stay with us again in the near future! Sincerely, Karishma
Warmest greetings from Ibis Leicester City, Duncan! Thank you for taking the time to leave us a review! We hope you enjoyed your stay and we hope to see you again soon! Kind Regards, Karishma
Thank you very much for choosing to stay with us at Ibis Leicester City, Leslie! We hope your next stay with us will be as pleasant as your previous one. Thank you and see you again soon! Kind Regards, Karishma
6/10 Okay
Stephen
Travelled with family
19 Nov 2023
Liked: Staff & service
Disliked: Room comfort
Stephen
Stayed 1 night in Nov 2023
Response from Mr C on 20 Nov 2023
Dear Sir,Thank you for the comments regarding your stay and it has been enjoyable one.We look forward in seeing you again.Kind regardsAmit Chandehoke
Ive stayed at this hotel before and i would stay again. Great location, lovely comfortable room. Helpful staff.
Nicola
Stayed 1 night in Nov 2023
Response from Mr c on 20 Nov 2023
Dear Sir,With warmest greetings from Ibis Leicester. Thank you for the positive comments regarding your stay and it has been an enjoyable one.We look forward in seeing you..Kind regardsAmit Chandehoke
On arrival the glass panel at the front of the hotel was smashed which didn't create the best of confidence in the hotel. On entering the room it was dirty, carpet had not been cleaned the bed was badly made and the bathroom was a mess. There was urine on the toilet seat. Completely unacceptable and would avoid. On informing the hotel we were offered a complementary coffee for our troubles.
Abid
Stayed 1 night in Oct 2023
Response from Radek on 12 Nov 2023
Good afternoon,Thank you for taking your time to review your stay at Ibis Leicester. We apologise for your troubles and I do agree with you, it is totally unacceptable. We will be passing on the comments to housekeeping to make sure this never happens again. However, you will be pleased to know the glass front door have been replaced. Once again we are so sorry for your troubles.
4/10 Poor
Fatima
Travelled with family, Business traveller
11 Nov 2023
Disliked: Amenities
The bathroom/toilet had a very bad foul smell continuously throughout our stay which is unacceptable.
Fatima
Stayed 2 nights in Nov 2023
Response from Radek on 11 Nov 2023
Good evening,Thank you for taking your time to review your stay with us. I am sorry you have experienced a foul smell from the toilet. We will look into this to ensure this will not repeat again.
10/10 Excellent
Andy
10 Nov 2023
Andy
Stayed 1 night in Nov 2023
Response from karishma on 11 Nov 2023
Thank you for taking the time to leave us with a rating! Thank you choosing to stay with us at Ibis Leicester City and we hope your next visit will be as pleasant as your previous one! Kind Regards, Karishma
Good afternoon,Thank you for taking your time to review your stay here at Ibis Leicester. we are glad you have enjoyed your stay with us. Hope you have great day and looking forward to seeing you again.
6/10 Okay
Jasett
29 Oct 2023
Liked: Cleanliness, staff & service
It was ok for what we needed it for a place to rest your head after the women’s football.Its true to name budget and basic
Jasett
Stayed 1 night in Oct 2023
Response from Radek on 29 Oct 2023
Good afternoon,Thank you for taking your time to review your stay with us. We would love to hear how we could improve our hotel and make it more than just a basic hotel.
Good afternoon,Thank you for taking your time to review your stay here at Ibis Leicester. we are glad you have enjoyed your stay with us. Hope you have great day and looking forward to seeing you again.
Good afternoon,Thank you for taking your time to review your stay here at Ibis Leicester. we are glad you have enjoyed your stay with us. Hope you have great day and looking forward to seeing you again.
8/10 Good
Paul
25 Oct 2023
Paul
Stayed 1 night in Oct 2023
Response from Radek on 29 Oct 2023
Good afternoon,Thank you for taking your time to review your stay here at Ibis Leicester. we are glad you have enjoyed your stay with us. Hope you have great day and looking forward to seeing you again.
10/10 Excellent
Wayne
25 Oct 2023
Wayne
Stayed 1 night in Oct 2023
Response from Radek on 29 Oct 2023
Good afternoon,Thank you for taking your time to review your stay here at Ibis Leicester. we are glad you have enjoyed your stay with us. Hope you have great day and looking forward to seeing you again.
6/10 Okay
Debbie
23 Oct 2023
Liked: Staff & service
Debbie
Stayed 2 nights in Oct 2023
Response from Karishma on 25 Oct 2023
Warmest greetings from Ibis Leicester City, Debbie! Thank you taking the time to leave us a review. I would love to know what we could have done to make your experience even better. We hope to welcome you back soon! Kind Regards, Karishma
My wife as a gluten intolerance it was good to find suitable food at breakfast
Daniel
Stayed 1 night in Oct 2023
Response from Karishma on 25 Oct 2023
Warmest greetings from Ibis Leicester City, Daniel! I am so pleased to hear that we could cater all your needs. Thank you for choosing to stay with us and we hope to welcome you back soon! Sincerely, Karishma
8/10 Good
Natasha
21 Oct 2023
Natasha
Stayed 2 nights in Oct 2023
Response from Karishma on 25 Oct 2023
Thank you for choosing to stay with us at Ibis Leicester City, Natasha! We are glad that you enjoyed your stay and we hope to welcome you back soon. Sincerely, Karishma
Warmest greetings from Ibis Leicester City, Lorraine! Thank you for your lovely comments. I will be sure to share your comments with the staff. We hope to see you again soon! Sincerely, Karishma
2/10 Terrible
Jeff
21 Oct 2023
Jeff
Stayed 2 nights in Oct 2023
Response from karishma on 22 Oct 2023
Warmest greetings from Ibis Leicester City, Jeff! We apologise that your stay with us did not meet your expectations. We would be grateful if you could let us know why your stay with us was not pleasant. Please, contact us through email or phone and we would be more than happy to help your situation. Once again, we apologise for any inconvenience caused. Sincerely, Karishma
8/10 Good
karen
19 Oct 2023
karen
Stayed 1 night in Oct 2023
Response from karishma on 21 Oct 2023
Thank you choosing to stay with us Ibis Leicester City and we hope to see you again soon! Kind Regards, Karishma
8/10 Good
Tony
19 Oct 2023
Tony
Stayed 1 night in Oct 2023
Response from karishma on 11 Nov 2023
Thank you for taking your time to leave us a rating! Thank you for choosing to stay with us at Ibis Leicester City and we hope to welcome you back soon! Kind Regards, Karishma