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"I had a very lovely visit. "

"Alll ok until heavy wind pull the massive window wide open just about to fly away . No explanation given why we have this room basically with no locking system in place knowing we have kids in that room . Obviously no refund given or apologies as we been getting to different rooms as nothing happened Overall hotel is not bad but needs just a touch of maintenance "

"Staff was courteous. Breakfast was good. Bathroom in the room had a strong cigarette smell (which did not go away overnight). Mattress was firm as a rock and pillow very thin. "

"Very tinned down and creepy vibes "

"We didn't have pets and we didn't use the spa ,everything was great "

"The staff were very helpful, room clean and breakfast ok."

"Good hotel in excellent location."

"The only bad thing about this hotel was the WI-FI; the signal was terrible, and in order to connect, one had to be in the restroom. Other than the Wi-Fi the place is very nice and the staff is friendly and helpful."

"What a great hotel! It was chosen as a convenient stop to break up a late night arrival and a drive to Venice with my kids but it was definitely a hidden gem. The staff could not have been more helpful. We had a delayed flight so I called to check someone would still be around for us to check in. I was advised someone would be there until 11 but if we were arriving later it wasn't a problem. We then had a stressful chain of events, pushing us way past 11pm but the man at the hotel called to check our arrival time and gave clear arrival instructions which were also sent by what's app, including pictures to help us check we were at the right place. It really made a world of difference and I am so grateful. The hotel was clean, beds were comfy and air con was great. Buffet breakfast was small but contained a good selection of savoury and sweet options. Staff were friendly and really helpful. Parking was easy. No complaints at all. Upon arrival in Venice, we discovered a lifelong best friend teddy had been lost (every parents nightmare!) but a quick WhatsApp to the hotel and it was located (phew!), a picture was sent to us and it was kept safe for us to collect - again, a lifesaver! I would definitely recommend this hotel and the friendly helpful staff really made it. "