Cafe

Reviews of Zest Legian by Swiss-Belhotel International

3 out of 5
Zest Legian by Swiss-Belhotel International
Jelan Werkudara No. 525, Legian, Bali

Reviews

8.6

Excellent

Rating 10 - Excellent. 112 out of 228 reviews" "
Rating 8 - Good. 87 out of 228 reviews" "
Rating 6 - Okay. 17 out of 228 reviews" "
Rating 4 - Poor. 4 out of 228 reviews" "
Rating 2 - Terrible. 8 out of 228 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Barry

Liked: Cleanliness, staff & service, amenities
Staff are very friendly & always very helpful.
Stayed 4 nights in Apr 2024
Response from Weda on 13 Apr 2024
Dear Barry,Warmest greetings from Zest Legian, Simply the Best!We wanted to take a moment to express our gratitude for your recent feedback. Your kind words about our staff being very friendly and always helpful mean a lot to us.Providing exceptional service is at the core of everything we do, and it's truly rewarding to hear that we've succeeded in making your stay enjoyable. Your feedback serves as motivation for our team to continue delivering the best possible experiences to all our guests.Should you have any further comments or suggestions on how we can further improve our services, please don't hesitate to let us know. We value your input and strive to exceed your expectations.Thank you once again for choosing to stay with us. We look forward to welcoming you back for another memorable experience in the near future.Kind Regards,Desak WedaFront Office Supervisor

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for the first time at zest and it was a pleasure. The staff were fantastic. Very friendly play a great place close to the beach and we will certainly stay there again.
Stayed 15 nights in Mar 2024
Response from Weda on 30 Mar 2024
Dear Mr. Shane,Warmest greetings from Zest Hotel Legian, Simply the Best!Thank you for your wonderful review! We're thrilled to hear that you had a pleasant stay with us at Zest. It's fantastic to know that you found our staff to be fantastic and very friendly. We strive to provide exceptional service to all our guests, and it's rewarding to hear that our efforts made your stay enjoyable. We're also glad that you appreciated our convenient location close to the beach. We can't wait to welcome you back for another fantastic stay in the future! If there's anything else we can do to make your next stay even better, please let us know.Best Regards,Desak WedaFront Office Supervisor

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was so helpful and friendly
Stayed 1 night in Jan 2024
Response from Weda on 15 Jan 2024
Dear Doug, Warmest greetings from Zest Legian, Simply The Best! Thank you for choosing to stay at Zest Hotel Legian. We are most delighted to learn that you had a pleasant stay with us and enjoyed our hotel and the service extended by our associates. We look forward to welcoming you back for another relaxing stay in the nearest future. Kind Regards, Desak Weda Front Office Supervisor

8/10 Good

LISSA

Travelled with partner
Liked: Amenities, property conditions & facilities
The property was great value for money and it’s well located. The staff were friendly, the AC were great and the biggest surprise for the money we paid was how comfy the bed was. The only downside was the wifi. We stayed at the end of the hotel and the signal was very weak and didn’t work most of the time, however they did offer to move us to a new room but we had already settled after a few nights and didn’t want to pack back up and move, however it was nice for the offer. Overall a really great stay and would go back.
Stayed 9 nights in Dec 2023
Response from Weda on 19 Dec 2023
Dear Ms Lissa, Warmest greetings from Zest Hotel Legian. Thank you for choosing our hotel for your accommodation on holiday in Bali. We're pleased to know that you were happy with our service and hotel facilities. However it is regretful to find that you have an unpleasant experienced caused of the wifi connection. Please accept our sincere apologize to the inconvenience caused and we hope that this matter not permanently mar your opinion for considering our hotel again on your future visit to this paradise island. We hope to have the opportunity to welcome you back at our hotel and i would be happy personally to assist you to make your future stay memorable. Kindest Regards, Desak Weda Front Office Supervisor

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and location
Stayed 7 nights in Nov 2023
Response from Weda on 1 Dec 2023
Dear Gary, Warmest greetings from Zest Legian, Simply The Best! Thank you for your trust and support in choosing our hotel as your accommodation for your staycation in Bali and we do appreciate your taking the time to write a positive review. We are delighted to know that you liked our strategic hotel location where you could easily look for nearby restaurants and fill your shopping needs. On behalf of the teams, I would like to thank you once again for your recommendation of Zest Hotel Legian and We look forward to hosting you back for another fantastic and relaxing stay. Kind Regards, Desak Weda Front Office Supervisor

6/10 Okay

Kyle

Liked: Staff & service, amenities, property conditions & facilities
I did not like that I was told I would get a king bed and it's really 2 twins pushed together and then wrapped with an old bloody comforter. Really. I took it all apart because it was so uncomfortable as it was made. I just put the sheet directly on the mattress and slept on the one twin bed. They are high quality mattresses but it's not a king bed. And they really need to just get a real mattress cover instead of using some old comforter that someone soiled.
Stayed 7 nights in Nov 2023
Response from Weda on 30 Nov 2023
Dear Kyle, Warmest greetings from Zest Legian, Simply The Best! I am very sorry that we did not meet your expectation on this occasion. We do appreciate your comments as these help us to identify the areas we can improve. Rest assured we will do our utmost to ensure that we continuously improve on the points you have highlighted. Thank you for sharing your stay experience. My team and I do hope that we may have the opportunity to welcoming you back again to Zest Hotel Legian with another memorable experience. Sincerely your's, Desak Weda Front Office Supervisor

2/10 Terrible

Claire

Disliked: Cleanliness, staff & service, amenities
Aurcon was faulty, bathroom sink wouldmt drain. Had to basically beg to me moved to a different room. Staff were very unhelpful but found out later that many dont speak English. Linen was diety in both room. First room had fresh pen ink on the doona (clearly hadnt been washed) and there was no top sheet. Second room had stains on the linen. Was also very concerning when maintenance just let themselves in to my room without knocking invading my privacy and making me feel very unsafe. My recommendation is dont stay here.
Stayed 3 nights in Oct 2023
Response from Lidya on 9 Nov 2023
Dear Claire,Greetings from Zest Hotel Legian.Firstly I would like to apologize to you for the inconvenience you experienced whilst residing at Zest Hotel Legian. We understand the importance of fulfilling our guest’s expectations and it concerns me greatly that you have departed our shores with unsatisfied impression with the door lock was not working properly, Staff availability at the pool and the responsiveness of the receptionist. As we pride ourselves on delivering a memorable hotel experience, we have unfortunately fallen short of our goal. As soon as we received this feedback, I made an internal investigation and we apologize that we were not able to deliver our promise in our areas.I have shared your valued feedback with our team to ensure improvement is made forthwith. We have looked into the issues and of course have also addressed your concerns to respective department and corresponding management . By sharing your observations with us, you have helped us stay in touch with the needs of our guests and allowed us the opportunity to look into the areas where we have not delivered the standards we try so hard to maintain.We wish to have another opportunity to welcome you back at our hotel to refine the experienced in the nearest future.Sincerely yours,Lidya WatiFront Office Supervisor

10/10 Excellent

Lucy

Stayed 6 nights in Oct 2023
Response from Lidya on 27 Oct 2023
Dear Mr. Lucy Sakul,Warmest greetings from Zest Legian, Simply The Best!Thank you very much for staying with us on your recent visit to Bali, we sincerely hope you have had an uneventful journey back home.It is our pleasure to have received an excellent review and an honor for all of us to have been mentioned on your compliment feedback.Again. I thank you so much for choosing our hotel and we look forward to welcoming you back soonKind regards,Lidya WatiFront Office Supervisor

10/10 Excellent

russell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms. Easy access to shopping and restaurants. Pool on the roof is excellent. Staff are professional, polite and very helpful. I recommend Zest.
Stayed 3 nights in Sep 2023
Response from Lidya on 5 Oct 2023
Dear Mr. Russell,Warmest greetings from Zest Hotel Legian, Simply The Best!Thank you for your trust and support in choosing our hotel as your accommodation during your holiday in Bali and we do appreciate your taking the time to share the world a positive review.It is our great pleasure to know that you liked our strategic hotel location which is within walking distance of the Legian Beach, the swimming pool, and exceptional services extendeed by our team.I have personally delivered your kind words and compliments to our beloved teams to appreciate their hard works.We look forward to hosting you back for another great stay and experience in your future holiday!On behalf of the teams, I would like to thank you one again for your recommendation of Zest Hotel LegianKind Regards,Lidya WatiFront Office Supervisor

6/10 Okay

Kirsten

Liked: Cleanliness, staff & service
The hotel itself is fine, small rooms but the bed is comfortable. The staff are so lovely and the location is amazing. But If you want to be in bed before 12am this hotel is not for you. You can hear a different band playing on each side of your hotel room and in early hours of the morning you can hear every little sound. Trolleys, in corridor bikes cars people yelling in the corridor. Doors slamming. I’m glad I brang my ear plugs or I would have left.
Stayed 6 nights in Sep 2023
Response from Lidya on 21 Sept 2023
Dear Mrs. Kristen,Warmest greetings from Zest Hotel LegianThank you for choosing our hotel for your accommodation on holiday in Bali. We're pleased to know that you were happy with our service and the bed at our hotel. However it is regretful to find that you have an unpleasant experienced caused of the entertainment music across the hotel. Please rest assure that we have taken action on this matter from changing our window to the sound proof one till providing an ear plug in each room. Please accept our sincere apologize to the inconvenience caused and we hope that this matter not permanently mar your opinion for considering our hotel again on your future visit to this paradise island.We hope to have the opportunity to welcome you back at our hotel and i would be happy personally to assist you to make your future stay memorable.Kindest Regards,Lidya WatiFront Office Supervisor

10/10 Excellent

Branko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Zest many times and is always consistently good. Staff are excellent.
Stayed 13 nights in Aug 2023
Response from Lidya on 18 Sept 2023
Dear Mr. Branko,Warmest greetings from Zest Legian, Simply The Best!Thank you for always choosing Zest Hotel Legian for your getaway in Bali.We are very happy to read your review where you really enjoyed and had a very pleasant stay with us in terms of the services and facilities that we offer.We always looking forward to having you back in the nearest futureKind Regards,Lidya WatiFront Office Supervisor

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Had a one night stop here before we moved to another property.Room wasn’t huge but definitely great for a night.Price was wonderful.If looking for a clean,cheap place to stay with good staff and amazing roof top pool Zest is great
Stayed 1 night in Aug 2023
Response from Lidya on 8 Sept 2023
Dear Mrs. Lynda,Warmest greetings from Zest Legian, Simply The Best!Thank you for choosing to stay at Zest Hotel Legian.We are most delighted to learn that you had a pleasant stay with us and enjoyed our resort's concept, facilities and the service extended by our associates.We look forward to welcoming you back for another relaxing stay in the nearest future.Kind Regards,Lidya WatiFront Office Supervisor

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was great
Stayed 8 nights in Aug 2023
Response from Lidya on 3 Sept 2023
Dear Lisa, Greetings from Zest Hotel Legian. Thank you for sharing your valuable time to write a review about your recent experienced with us in particular with the friendliness of the staff. We are grateful that you have a complete memorable experienced while residing with us and we look forward to have another pleasure of welcoming you back to Zest Hotel Legian. Kind Regards, Lidya Wati Front Office Supervisor

10/10 Excellent

Stella

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to restaurants and beach
Stayed 1 night in Aug 2023
Response from Lidya on 21 Aug 2023
Dear Stella,Warmest greetings from Zest Legian, Simply The Best!We really appreciate your kind words and we're happy to know that overall you had a pleasant stay, especially with our hotel location.It's true our location is very strategic close to shopping area , legian and Kuta beach.We definitely look forward to welcoming you back in the near future. See you soon!Kind Regards,Lidya WatiFront Office Supervisor

8/10 Good

leisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for me, close to bars, dining options, massages.
Stayed 8 nights in Aug 2023
Response from Lidya on 15 Aug 2023
Dear Leisa Carlson,Warmest greetings from Zest Legian, Simply The Best!Thank you very much for taking the time to share your valuable review on Expedia.It is so lovely to read how much you enjoyed your stay with us and most encouraging for us to realize that our standard of service and hospitality made a positive impact on your stay experience.We all look forward to welcoming you back soon.Kind Regards,Lidya WatiFront Office Supervisor

8/10 Good

Hugh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel a little noisy if staying in rooms facing the street Would definitely stay there again but in the balcony rooms they face away from the street overall a great 2 week stay..
Stayed 13 nights in Jul 2023
Response from Lidya on 15 Aug 2023
Dear Mr. Hugh Leckenby,Warmest greetings from Zest Legian, Simply The Best!Thank you very much for staying and sharing your experience with us.We are glad to know that overall you had a pleasant stay, especially that you enjoyed our great location and facilities.It was a pleasure having you here, me and the team definitely look forward to welcoming you back soon.Kindest Regards,Lidya WatiFront Office Supervisor

10/10 Excellent

jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
where its situated
Stayed 10 nights in Jul 2023
Response from Lidya on 10 Aug 2023
Dear Jeffrey,Greetings from Zest Hotel Legian.Thank you for writing a wonderful review and post it on Wotif.com which i am sure will have help fellow travelleres to plan and choose the accommodation for their future visit to Bali.Look forward to welcome you back in the nearest future.Kind Regards,Lidya WatiFront Office Supervisor

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great budget motel ina convenient area with very friendly and helpful staff
Stayed 6 nights in Jul 2023
Response from Lidya on 31 Jul 2023
Dear Mr. David Mcelhinney,Warmest greetings from Zest Legian, Simply The Best!Thank you for the kind review about your recent stay with us. We are pleased to find that you have had a memorable experienced with us in particular with the service and product quality. Total guest satisfaction is our utmost priority, we appreciate your feedback so that we can maintain the high lever of service and product to our valued guest such as yours.We look forward to have the pleasant of welcoming you back in the nearest future.Be well,Lidya WatiFront Office Supervisor

8/10 Good

PETER RALPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service, amenities and location!
ZEST Hotel staff members were friendly, efficient and provided excellent customer service. The property is value for money and kept in very good condition. It is located near to multiple, entertainment, dining and shopping options. It's only a short walk to the beach and transport is readily available for longer trips.
Stayed 7 nights in Jul 2023
Response from Lidya on 23 Jul 2023
Dear Mr. Peter Ralph,Warmest greetings from Zest Legian, Simply The Best!Thank you very much for taking your time in sharing upon a feedback as such, and further detailing your stay with a recognition of our associates who displayed their outstanding hospitality across your stay with us.The entire team and i will be looking forward to welcoming you back with us again for many more memorable experiences, and to being your home away from home truly while at Legian.Kind Regards,Lidya WatiFront Office Supervisor

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023
Response from Lidya on 23 Jul 2023
Dear Jan Wilson,Warmest greetings from Zest Legian, Simply The Best!Thank you for your kind review and rating for us.Stay safe and healthy,Kind Regards,LidyaFront Office Supervisor

6/10 Okay

Crystal

Liked: Staff & service
I seen a stain on the sheets. I just didn’t sleep on the sheet or made a big deal out of it because I was there for few hours. I know it’s not the hotel fault but there was a rooster making noises all night.
Stayed 1 night in Jun 2023
Response from Lidya on 24 Jun 2023
Dear Mrs. Crystal,Warmest greetings from Zest Hotel Legian.Thank you for the kind and honest review. We're pleased to hear that your entire experience was exceeded your expectation. Regarding the sheet, please allow me to conduct an investigation regarding this matter and for our further follow up. Thank you for your kind constructive feedback which i am sure that it will be rectified immediately for our improvement.Once again, thank you for your kind review and we look forward to welcome you back at Zest Hotel Legian.Kindest regards,Lidya WatiFront Office Supervisor

10/10 Excellent

Cerisse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic for short stay clean rooms and great pool with views breakfast ok
Stayed 2 nights in Jun 2023
Response from Lidya on 22 Jun 2023
Dear Cerisse,Warmest greetings from Zest Legian, Simply The Best!Thank you for taking your valuable time to wrote a review.We are very glad to read your review with the comfort of your stay with us and with hotel facilities that meet your expectation. The score you gave really motivates us to always provide good service for our customer.We hope to see you again at Zest Hotel Legian for many more memorable memories to come.Sincerely Your'sLidya WatiFront Office Supervisor

8/10 Good

Clive

Stayed 1 night in May 2023
Response from Lidya on 22 Jun 2023
Dear Julianto Adi88, Warmest greetings from Zest Legian, Simply The Best!Thank you for your kind review and rating for us. Stay safe and healthy, Kind Regards, Lidya Front Office Supervisor

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service
We have stayed at Zest many many times. We love the rooms and the location. The staff are always happy and friendly. We will continue to stay there.
Stayed 21 nights in May 2023
Response from Lidya on 31 May 2023
Dear Mr. Anthony,Warmest greetings from Zest Legian, Simply The Best!Thank you very much for always choosing and staying with us on your recent visit to Bali, we hope you had an uneventful journey back home.It is our pleasure to receive this excellent review. We are glad to know that you had a great stay and we were able to exceed your expectations on our quality of product and service delivery provideed by our team member.Our staff will be overjoyed to hear that you are pleased with their service, which exceeds your expectations and I’ll pass along your compliments to them, they will be very happy to hear that their genuine hospitality service made a memorable impression on you.We sincerely hope to have the pleasure of welcoming you back again at Zest Hotel Legian in the nearest futureSincerely yours,Lidya WatiFront Office Supervisor

8/10 Good

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with my stay
Stayed 2 nights in May 2023
Response from Lidya on 13 May 2023
Dear Mr. Greg,Warmest greetings from Zest Legian, Simply The Best!Thank you for taking the time to provide your valuable feedback on your recent stay.It was a great pleasure to know that you had an unforgettable stay and our team provide you with exceptional service during your stay.Please don't hesitate to contact us in reception by dial number 0 if you need assistance or information Terima Kasih,Lidya WatiFront Office Supervisor

8/10 Good

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Staff very friendly. Price great. Breakfast passable but would like another option instead of eggs. Would go back again.
Stayed 4 nights in Apr 2023
Response from Lidya on 27 Apr 2023
Dear Mrs. Pamela,Warmest greetings from Zest Legian, Simply The Best!Thank you for always choosing Zest Hotel Legian for your getaway in Bali. We want to express our gratitude for sharing your pleasant experiences from your recent stay at the Zest Hotel Legian and we are glad to know that you had a great stay, and we were able to exceed your expectations on our service delivery and quality of product we have provided.And at the same time, we would like to thank you for your feedback about the breakfast variant, it has discussed with relevant Head of Department for further review and improvement, we do appreciate your comments as these helps us identify the areas we can improve.Once again, thank you for staying with us and we sincerely hope to have the pleasure of welcoming you back again at Zest Hotel Legian whenever your travel brings you back to Bali.Kind Regards,Lidya WatiFront Office Supervisor

8/10 Good

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all great but done shade over part of the pool would be great. No sun protection while swimming.
Stayed 4 nights in Mar 2023
Response from Lidya on 3 Apr 2023
Dear Mr. Nathan Shalders,Warmest greetings from Zest Legian, Simply The Best!Thank you so much for your feedback in regards to your recent stay with us. Your constructive feedback is absolutely shared with the relevant department.Furthermore, we are pleased to read that you enjoyed the overall stay with us.We look forward to being part of many more memories during your visits and would be a great honour to welcome you back.Sincerely Yours,Lidya WatiFront Office Supervisor

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was priced well ,the view from the rusty balcony was disappointing
Stayed 1 night in Feb 2023
Response from Lidya on 8 Mar 2023
Dear Mr. Todd,Warmest greetings from Zest Legian, Simply The Best!On the behalf of the management, we would like to express our deepest gratitude for always staying with us at Zest Hotel Legian.Your feedback is indeed a valuable input for us to upgrade and improve our service. We will remind and emphasize our team to ensure that we will more take care of the area of our balcony.Thank you for residing in our hotel. It is a pleasure to be at your service. And have a good stay with us Kind Regards,Lidya WatiFront Office Supervisor

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff. Clean room and comfortable bed.
Stayed 12 nights in Feb 2023
Response from Lidya on 3 Mar 2023
Dear Clive,Warmest greetings from Zest Legian, Simply The Best!Thank you very much for staying with us on your recent visit to Bali, we sincerely hope you have had an uneventful journey back home.It is our pleasure to have received an excellent review and an honor for all of us to have been mentioned on your compliment feedback.We look forward to welcoming you back with another memorable experienceKind Regards,Lidya WatiFront Office Supervisor

8/10 Good

Masud

Liked: Staff & service
Neat new property at a popular location. Some in room services need improvement
Stayed 10 nights in Feb 2023
Response from Lidya on 28 Feb 2023
Dear Masud Parkar,Warmest greetings from Zest Legian, Simply The Best!Thank you for the kind review about your recent stay with us. We are pleased to find that you have had a memorable experienced with us in particular with the service and product quality. Total guest satisfaction is our utmost priority, we appreciate your feedback so that we can maintain the high lever of service and product to our valued guest such as yours.We look forward to have the pleasant of welcoming you back in the nearest future.Kind regards,Lidya WatiFront Office Supervisor

8/10 Good

Suresh Kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean hotel for the price. Towels could be improved and hopefully smell better.
Stayed 2 nights in Dec 2022
Response from Lidya on 12 Dec 2022
Dear Mr. Suresh Kumar,Warmest greetings from Zest Legian, Simply The Best!Thank you for taking the time to provide your valuable feedback on your recent stay.We regret that your experience was not an amazing one. I have shared your points of dissatisfaction to the respective department heads for immediate improvement.My apology for any inconvenience caused. It is only with the assistance of our guests that we are able to maintain or even improve our high standards of service.We hope we have an opportunity to welcome you back in the near future.Terima Kasih,Lidya WatiFront Office Supervisor

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stayed many times
i always love staying here. the staff are all delightful and so very helpful. Its clean and bright and so very well priced. totally recommend if your after a budget , clean but lovely spot.
Stayed 7 nights in Oct 2022
Response from Lidya on 20 Oct 2022
Dear Mrs. Michelle,Warmest greetings from Zest Legian, Simply The Best!Thank you for being one of our loyalty guest and for taking the time to provide your valuable feedback on your recent stay. It was a great pleasure to know that you had an unforgettable stay and our team provide you with exceptional service during your stay. We definitely look forward to welcoming you back in the nearest future. Terima Kasih, Lidya Front Office Supervisor

8/10 Good

Paul Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did like the Zest, the price was great, the staff was fantastic, and the location was good with lots of restaurants within walking distance. If I had any negative thoughts it would be the noise from a bar across the road between 9 and 11 at night. I will stay again and thanks for having me.
Stayed 9 nights in Jul 2022
Response from Lidya on 25 Aug 2022
Dear Mr. Paul,Warmest greetings from Zest Legian, Simply The Best!Thank you very much for choosing us as your preferred accommodation and thank you for sharing your experience on Expedia Reviews.We are thrilled to learn that we could live up to your expectations. It was a pleasure to know that you enjoyed your stay, the hotel facilities and fantastic service from our team.We look forward for having you back soon :)Terima Kasih,LidyaFront Office Supervisor

8/10 Good

Antoinette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing they could improve is put more staff on
Stayed 3 nights in Jun 2022
Response from Lidya on 28 Jul 2022
Dear Mrs. Antoinette, Warmest greetings from Zest Legian, Simply The Best! Thank you for always trust Zest Legian for your getaway in Bali. Your comments have been shared to the Management for our further follow up and improvement. We look forward to having you back in the nearest future. Terima Kasih, Lidya Wati Front Office Supervisor

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 15 nights in Jun 2022

10/10 Excellent

tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff and great value for money
Stayed 4 nights in Jun 2022
Response from Lidya on 17 Jun 2022
Dear Mrs. Tracey, Warmest greetings from Zest Legian, Simply The Best! We would like to express our sincerely thank you for your excellent review related to your recent stay at Zest Legian. We are feel grateful on your compliment to our friendly and awesome staff. We are always happy to welcoming you back to Zest Legian :) Thank you and kind regards, Lidya Wati Front Office Supervisor

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at (and worked from) Zest Hotel Legian for several weeks. Hotel facilities (including alfresco restaurant/café and rooftop pool) are aesthetic, comfortable, and well-maintained. The room itself is also well-designed, comfortable, clean, and very functional. Hotel staff have been easy to talk to, professional, friendly, and helpful. Dining options have been scaled back during Covid-19, but everything that I’ve ordered from the kitchen and bar has been delicious. I think most hotels and businesses in the area are trying their best to offer guests what they need, despite pandemic limitations. I’ve had a very good experience here.
Stayed 21 nights in Jul 2021
Response from Lidya on 22 Aug 2021
Dear Zexi Wang, Warmest greetings from Zest Hotel Legian, Simply The Best! Thank you for sharing your recent experience at Zest Hotel Legian. It is an honor to receive such rewarding review from you. Your kind words in regards to our associates is highly appreciated and we will pass this comment to the team. It is our mission to ensure that we are able to create meaningful value for our guests during their vacation. Stay safe and healthy, Kindest Regards, Zest Hotel Legian Management

10/10 Excellent

Franz, Australia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed a few times and i can't speak high enough of the lovely staff from the first of meeting with them , amazing food and fantastic service , a big shout out too lidiya , Gloria, duflux , love you guys so much , i will see you all very soon again 💙🇮🇩
Stayed 3 nights in Mar 2020
Response from HMZHLE2018 on 28 Mar 2020
Dear Franz, Greetings From Zest Hotel Legian. I would like to thank you for affording the time to share your generous feedback in regards to your recent stay at our hotel. We are absolutely delighted to learn that you were happy with the cleanliness of the hotel and tremendous care by our associates especially Lidya, Gloria and Agus (Duplax) to create even more memorable experienced while residing with us. Thank you for giving us the opportunity to contribute to an indelible moment. We are more than ever encouraged to continue our journey and to deliver personalized hospitality to our guest. We hope to have the pleasure of welcoming you back soon for another enriching stay with us. With my best regards, Doni Hotel Manager

10/10 Excellent

Franz, Melbourne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have always come back too zest . Awesome staff, very kind , there food is fantastic and the roof top pool tops this place off
Stayed 1 night in Mar 2020
Response from HMZHLE2018 on 17 Mar 2020
Dear Franz, Warmest greetings from Zest Hotel Legian. Thank you for taking the time to provide feedback regarding your memorable experience while staying at Zest Hotel Legian. Rest assured that I will personally share your great review and kind words with the entire team and i am sure it will further add an additional motivation to each and everyone`s of us in our daily efforts of creating memorable experiences for all our guests. I look forward to welcoming you back in the near future for another memorable holiday in Bali. hank you and kind regards, Doni Hotel Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the establishment. Also close to a business that has the best coffee and men’s haircuts.
Stayed 5 nights in Feb 2020
Response from HMZHLE2018 on 28 Mar 2020
Dear Vaued Guest, Warmest greetings from Zest Hotel Legian. Thank you for taking time to write a review regarding your recent experienced staying with us. We truly thrilled to find that you have left the shore with an indelible memories while residing with us in particular with the location of our hotel and the quality of our coffee which crafted specially for our valued guest. We hope to have another opportunity to have you back at Zest Hotel Legian. Be well, Doni Hotel Manager

8/10 Good

Jamie

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The coffee is great. Clean room, comfy beds, lovely staff. Discount at restaurant for guests, great food. Good location. A little noisy with bar opposite but I sleep with earplugs - problem sorted. I've stayed at Zest many times and will again. Ticks all my boxes.
Stayed 3 nights in Nov 2019
Response from Lidya on 28 Feb 2020
Dear Valued guest, Thank you for the excellent review. We are pleased to hear that you had a wonderful time during stay with us. We are happy to present your happiness during your stay with us. Once again thank you for having stayed with us and we look forward to the pleasure of welcoming you again to Zest Hotel Best regards, Zest Hotel Legian Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was Clean and staff very friendly and efficient always willing to assist, Would defiantly go back and stay,
Stayed 5 nights in Jan 2020
Response from Lidya on 19 Feb 2020
Dear Valued guest, Thank you for the excellent review. We are pleased to hear that you had a wonderful time during stay with us. Glad to hear that the hotel facilities was perfect for your travel needs and that all our staff provided you with great service on a fresh and friendly atmosphere. It is my pleasure to share your review to our team because It is an awesome review for us with great rating during your recent stay at Zest Hotel Legian. Your feedback is extremely valuable to us as it helps us improve the quality of our service to be better and meet your needs. We are happy to present your happiness during your stay with us. Once again thank you for having stayed with us and we look forward to the pleasure of welcoming you again to Zest Best regards, Zest Hotel Legian Management

8/10 Good

Vasek, Sydney

Liked: Cleanliness, staff & service, amenities
Always Zest when in Bali. Excellent breakfast and good coffee!
Stayed 5 nights in Feb 2020
Response from Lidya on 16 Feb 2020
Dear Vasek, Warmest greetings from Zest Hotel Legian, Simply The Best! Thank you for excellent review and being our loyalty costumer. Your feedback is extremely valuable to us as it helps us improve the quality of our service to be better and meet your needs We look forward to welcoming you back to Zest Hotel Legian in the nearest future. Thank you and kind regards, Zest Hotel Legian Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Dec 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You can’t get better service for this price anywhere so no complaints here. Friendly and always welcoming every time we come back .
Stayed 2 nights in Jan 2020
Response from HMZHLE2020 on 10 Jan 2020
Dear John, Warmest greetings from Zest Hotel Legian. Thank you for sharing your feelings about the exceptional level of personalized services received throughout your entire stay as I fully agree with you that by maintaining the high level of product and service makes the difference and I hope that you will cherish for a long time the great WOW memories of your stay with us here at Zest Hotel Legian. Rest assured that I will personally share your great review and kind words with the entire team and i am sure it will further add an additional motivation to each and everyone`s of us in our daily efforts of creating memorable experiences for all our guests. I look forward to welcoming you back in the near future for another memorable holiday in Bali. Kindest regards, Doni Hotel Manager

10/10 Excellent

Shane

Stayed 1 night in Dec 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spot for short stay
We have stayed at the Zest several times and found it quite suitable for short stays, the room and bathroom are not big but functional. Good location short walk to beach and many restaurants close by.
Stayed 4 nights in Sep 2019
Response from HMZHLE2020 on 10 Jan 2020
Dear Peter, Warmest greetings from Zest Hotel Legian. Thank you for taking time to write the review regarding your recent stay with us. We are pleased to find that the entire experienced was memorable in particular with the location of the hotel. Rest assured that I will personally share your great review and kind words with the entire team and i am sure it will further add an additional motivation to each and everyone`s of us in our daily efforts of creating memorable experiences for all our guests We look froward to have the pleasant of welcoming you back in the nearest future. Kindest regards, Doni Hotel Manager

10/10 Excellent

Alex, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and great value. Clean. Comfy mattress. Pool on roof. The pillow was too thick and hurt my neck but otherwise it was perfect.
Stayed 2 nights in Nov 2019
Response from HMZHLE2018 on 2 Dec 2019
Dear Alex, Warmest greetings from Zest Hotel Legian. Thank you for sharing your feelings about the exceptional level of personalized services received throughout your entire stay as I fully agree with you that by maintaining the high level of product and service makes the difference and I hope that you will cherish for a long time the great WOW memories of your stay with us here at Zest Hotel Legian. Rest assured that I will personally share your great review and kind words with the entire team and i am sure it will further add an additional motivation to each and everyone`s of us in our daily efforts of creating memorable experiences for all our guests. I look forward to welcoming you back in the near future for another memorable holiday in Bali. Kindest regards, Doni Hotel Manager

8/10 Good

Brett

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019