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Reviews of Hôtel Gabriel

3 out of 5
Hôtel Gabriel
BP 8 Route du Mont Saint Michel, Le Mont-Saint-Michel, Manche

Reviews

8.6

Excellent

Rating 10 - Excellent. 409 out of 933 reviews" "
Rating 8 - Good. 392 out of 933 reviews" "
Rating 6 - Okay. 96 out of 933 reviews" "
Rating 4 - Poor. 29 out of 933 reviews" "
Rating 2 - Terrible. 7 out of 933 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Rakesh

Stayed 1 night in May 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Froilan

Liked: Cleanliness, staff & service, property conditions & facilities
From our room, we could partially see the abbey already. Hotel is steps to the walkway leading to the abbey. Hotel is clean and decor is modest. I would book it again if I visit this place another time.
Stayed 1 night in Apr 2024
Response from Hotel Gabriel on 10 May 2024
Dear guest,We are happy to learn that you were completely satisfied with your stay.We hope to see you soon.Kinds regards.

4/10 Poor

Josef, Midway

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was underwhelming, but adequate. Staff were very kind an patient with an English-only-speaking tourist, which I appreciated.
Stayed 1 night in Apr 2024
Response from Hotel Gabriel on 15 Apr 2024
Dear guest,Thank you for your feedback.We will not fail to congratulate our teams.Kinds regards

10/10 Excellent

Takaaki

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

debbie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice, cute, funky hotel. Easy to get back and forth to Mont St Michel.
Response from Reception team on 23 Nov 2023
Dear guest,We are happy to learn that you were completely satisfied with your stay.We hope to see you soon.Kinds regards.

10/10 Excellent

SHOTA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Anh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is great hotel for 1 night to explore Mont St Michel. Felt welcome during our stay. Conveniently next to grocery, shuttle bus.
Stayed 1 night in Oct 2023

10/10 Excellent

Cheryl

Stayed 1 night in Sep 2023

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visit Mont Sant Michel , the hotel is very close to Saint Michel. The only problem is that we travel with huge baggage and they don't have Elevator and we were on top floor.
Stayed 1 night in Aug 2023
Response from Hotel Gabriel on 31 Aug 2023
Dear guest,We read your feedback with great interest.Elevators in hotel establishments are compulsory from 3 floors upwards; moreover, we specify on the sites that our rooms are accessible only by stairs. We respect the standards of a 3-stars classification in terms of the services offered but also the size of the rooms.Best regards

8/10 Good

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for exploring Mont Saint Michel. Second stay at this hotel.
Stayed 2 nights in Aug 2023
Response from Hotel Gabriel on 26 Aug 2023
Dear guest,Thank you for your feedback.We will not fail to congratulate our teams.Best regards

8/10 Good

Cobi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location to visit the Abbey from. Very comfortable and clean. Staff were friendly and helpful.
Stayed 1 night in Aug 2023
Response from Hotel Gabriel on 24 Aug 2023
Dear guest,We are happy to learn that you were satisfied with your stay.We hope to see you soon.Kinds regards.

10/10 Excellent

Mary Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is so convenient, very close to the shuttle bus stop. A lot of restaurants nearby. The room is spacious & clean. Staff are nice & helpful.
Stayed 1 night in Aug 2023
Response from Hôtel Gabriel on 18 Aug 2023
Dear guest,We are happy to learn that you were completely satisfied with your stay.We hope to see you soon.Kinds regards.

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice area
Great location for the sites and good service. Be aware the wifi is not good due to location is all.
Stayed 1 night in Aug 2023
Response from The reception on 8 Aug 2023
HelloThank you for your feedback. We are glad you have enjoyed your stay. Unfortunately, our wifi had issues during your stay due to the storm of the previous daysBest regards

8/10 Good

Jo

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, really clean, small rooms
we had a family room with 2 singles and a double in the mezzanine. Positives - Great location, friendly staff and nice reception. Room was very clean and great shower. Hotel allowed to take our dog. Downsides - really wasn’t much space downstairs, the stairs to the mezzanine are really steep and small steps - half ladder half stairs. Fan upstairs but nothing downstairs so quite hot. Couldn’t comment on breakfast as we didn’t have it.
Stayed 1 night in Jul 2023
Response from The reception on 8 Aug 2023
Dear guestThank you for your feedback, it really helps us improve our services. Concerning, the size of our room; they respect the european standart of a 3 stars hotel. As for the air conditioning, as we are in Normandy, we usually don't need it, it's what only our mezzanine have a fan. best regards

10/10 Excellent

Kristen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the family room with twin beds for the children and a loft bed for the adults. The decor was colourful, quirky, and fun. The breakfast was very good and there were plenty of options. The staff were exceptionally friendly. Added bonus: We got very wet from rain at Mont St. Michel and the railing of the staircase and fan allowed us to dry our clothes overnight.
Stayed 1 night in Jul 2023
Response from Hotel Gabriel on 31 Jul 2023
Dear guest,We are happy to learn that you were completely satisfied with your stay.We hope to see you soon.Kinds regards.

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky hotel
Staff were very friendly. Everything was very clean. Breakfast was decent enough. It is a quirky family room with adult bed upstairs. If you do not like very steep stairs then this room is not for you.
Stayed 1 night in Jul 2023
Response from Hotel Gabriel on 31 Jul 2023
Dear guest,Thank you for your feedback.We will not fail to congratulate our teams.Best regards

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location for Mont Saint Michel. The trolley picks up across the street but you can walk as well. The man working the night shift when were there was GREAT. Breakfast was good as well. We had a family of 5 with 3 grown kids and the family room worked well.
Stayed 1 night in Jul 2023
Response from Hotel Gabriel on 31 Jul 2023
Dear guest,Thanks for your feedback!We are happy to learn that you were completely satisfied with your stay.We hope to see you soon.Kinds regards.

8/10 Good

Lauren

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent continental breakfast.
Stayed 1 night in Jul 2023
Response from Hotel Gabriel on 31 Jul 2023
Dear guests, thank you for you feedback.We are happy to learn that you were completely satisfied with your stay.The Reception team

10/10 Excellent

leopoldo

Liked: Cleanliness, staff & service, property conditions & facilities
Walk away from st Michel
Stayed 2 nights in Jul 2023
Response from Hotel Gabriel on 31 Jul 2023
Dear guest,Thank you for your feedback.We will not fail to congratulate our teams.Best regards

2/10 Terrible

Jean

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got there late, so dinner options were limited. Breakfast was continental and a bit pricey.
Stayed 1 night in Jul 2023
Response from The reception on 15 Jul 2023
HelloWe thank you for leaving a review on our establishment and have considered your comments.We will be sure to report back to our teams.Best regards

10/10 Excellent

Rafael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Location, location, location! Very close to Mt St Michel and across a bus stop that takes you there. It is walkable to dining options and store. Room we stayed was right size for our family of 4. Breakfast was tasty and with good selection of items.
Stayed 1 night in Jul 2023
Response from The reception on 12 Jul 2023
Dear guest,Thank you for your feedback.We will not fail to congratulate our teams.Best regards

6/10 Okay

linda

Stayed 1 night in Jul 2023

10/10 Excellent

Ngai Kit

Stayed 1 night in Jun 2023
Response from The reception on 12 Jul 2023
Dear guest,Thank you for your feedback.We will not fail to congratulate our teams.Best regards

8/10 Good

michael, NY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

DANA J

Stayed 1 night in Jun 2023

4/10 Poor

Aneeta

Travelled with family
Had to check out because there was no ac and no elevator
Stayed 1 night in Jun 2023
Response from The reception on 13 Jul 2023
Dear guest, We read your feedback with great interest. Elevators in hotel establishment are compulsory for 3 floors upwards and we specify on the sites that the rooms are only accessible by stairs. As we are in Normandy, we rarely need air conditioning. This is why only our rooms with mezzanine are equipped with a fan. We respect the standart of a 3-stars classification in terms of the service offered.

2/10 Terrible

SATORU

Stayed 1 night in Jun 2023

6/10 Okay

Geoffrey

Liked: Cleanliness, property conditions & facilities
Mont Saint Michel
Good location from which to see Mont Saint Michael. A hostel standard hotel. Can be difficult to get an evening meal in surrounding restaurants without a reservation.
Stayed 2 nights in Jun 2023
Response from The reception on 13 Jul 2023
Dear guest, Thank you for your feedback. We are sorry to hear that your stay did not give you complete satisfaction concerning the restaurants. We will transmit your remarks at our team. Best regards

10/10 Excellent

Kai Yue Wallace

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
close to shuttle and sightseeing
Stayed 1 night in Jun 2023
Response from The reception on 12 Jul 2023
Dear guest,Thank you for your feedback.We will not fail to congratulate our teams.Best regards

6/10 Okay

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hotel fine but beware room 005 and those above it.
The hotel is an ideal base to visit the Abbey. The building is smart and has parking. The room I had was an accessible one level from reception. The main problem in that area of the hotel is a strange reverberation every time a car passes from one direction. It is very loud and we got little sleep. There are no rumble strips in the road, despite reception claiming there are. I think it's a fault in the windows or ceiling void. We though it was people above us jumping on the floor, but it always co-incided with a passing car. Breakfast was very good, with a wide range of cheese, jams, breads and ham, plus local apple juice.
Stayed 1 night in May 2023
Response from The reception on 13 Jul 2023
Dear guestThank you for your feedback on your stay. We understand your dissatisfaction and will try to improve that. Best regards

8/10 Good

sungho

Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Excellent location near the shuttle bus stop to Mount Ste Michel. The hotel has no elevator to the upper floors. There also was no shampoo in the shower - most places have least those small bottles of soap and shampoo. The included breakfast was okay, but fairly limited varieties.
Stayed 1 night in Apr 2023

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great quality hotel. Friendly staff and very clean, comfortable and well decorated rooms. You can walk to Mont. St. Michel or there is a shuttle. I recommend.
Stayed 1 night in Apr 2023

10/10 Excellent

Francisco

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for the family, clean, good location, excellent parking and good service
Stayed 1 night in Apr 2023

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel could walk to Mont St Michel or take shuttle right outside hotel
Stayed 1 night in Oct 2022

10/10 Excellent

Suk Fun Olivia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

4/10 Poor

Natalie, Ridgefield

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our rental car company would not let us take the car to France for 72 hours so we could not physically get to the hotel and they would not allow us to reschedule.
Stayed 1 night in Oct 2022

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel and well situated for visiting Mont Saint-Michel
Stayed 1 night in Sep 2022

10/10 Excellent

Gabriel

Stayed 1 night in Sep 2022

6/10 Okay

Janusz

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2022

10/10 Excellent

QIANG, MARKHAM

Liked: Staff & service, amenities, property conditions & facilities
good experience
Stayed 1 night in Aug 2022

10/10 Excellent

Ronald

Stayed 1 night in Aug 2022

10/10 Excellent

Christopher, Etobicoke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great and very close to attractions, the breakfast was excellent/
Stayed 1 night in Aug 2022

10/10 Excellent

Lai Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

John

Stayed 2 nights in Aug 2022