2/10 Terrible
SYRUS T.
29 Apr 2024
Disliked: Cleanliness
The title says rooftop jacuzzi but it doesn’t work
We checked in and toured the property but the are was hard to access with a car and there was barely enough space in the elevator for one-two people. The mail level was nice but the bedrooms were tiny and no room for a suitcase. You go upstairs to the rooftop terrace and Jacuzzi but some of the steps were broken off/chipped. The roof top looks nothing like the pictures. It seemed dirty and not inviting like what was shown. The jacuzzi had a top that was strapped down and when we asked if we can use it the property manager said it doesn’t work and they closed it off because it gets dirty especially from passing birds. The listing clearly says terrace and jacuzzi and this is the only reason we booked it. After a few minutes of being there we knew we wouldn’t be happy with the property and left to get a hotel room nearby. The property manager was not helpful at all and thought we were wrong for wanting to get what we paid for. I don’t recommend this property at all!
SYRUS T.
Stayed 4 nights in Apr 2024