4/10 Poor
Michael
21 Jun 2024
Liked: Cleanliness
We stayed here two nights with a different booking each night. First night was nice because we received the lake view room we requested. Second night not so good, it was a Thursday night stay and I booked through Expedia and picked a lake view room again, guest desk attendant (Erick) absolutely lied and said our room was lake view room, only after dynamiting a mountain could you possibly see the lake. Ext morning on checkout the desk attendant blamed it on third party booking. A/C in room was so loud you couldn’t sleep. Will NOT be back. Be wary when booking. Don’t even get me started on the lack of available food selection, they had a lot of places to choose but few of them had the items on the menu. The one restaurant that had food closed promptly at 8:00 pm on a Thursday night and they were very rude when we showed up at 7:45 pm.
Michael
Stayed 1 night in Jun 2024