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Reviews of Mai Anh Hotel

2 out of 5
Mai Anh Hotel
038 Phan Dinh Phung Street, Lao Cai, Lao Cai

Reviews

6.8
Rating 10 - Excellent. 1 out of 6 reviews" "
Rating 8 - Good. 2 out of 6 reviews" "
Rating 6 - Okay. 1 out of 6 reviews" "
Rating 4 - Poor. 2 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

7.2/10

Cleanliness

5.2/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

IlBUM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is super friendly and helpful, helped us to organise sightseeing tours and let us leave our luggage while we went to Sapa. Breakfast is good and you can order Vietnamese coffee. Great location. Rooms are well equipped and laundry service is fast.
Stayed 1 night in Oct 2023

8/10 Good

Dave

Travelled with group
Good, basic hotel.
Good basic hotel close to the train station, rooms are the usual Vietnamese fare with kettle and food basket (payable) hot shower basin and toilet in a wet room with complimentary shampoo, toothbrush and paste. Only odd thing was the plastic sheet on the bed which made a noise when moving.
Stayed 1 night in Jan 2023

4/10 Poor

James

Disliked: Staff & service
Disappointing - Terrible service, Noisy but Clean
Arrived early in Lao Cai (sleeper train), arrived at hotel to drop bag off and was greeted by a young man asleep behind the reception desk. Barely spoke to us and just laid back down. Left bags then went back later to check in, chap at reception couldn’t understand us and we had to speak to someone over the phone so he understood we had a booking there (how he could not tell from names on passports). Gave us key cards and we found our own way to room. We were on the 5th floor, and it must have been the same floor that people also lived on, kids running around shouting, people shouting to each other day and night slamming doors. Someone walked in on us in the room, didn’t knock just let themselves in, considering we saw know one else we were surprised. Shower barely worked no pressure. Tried to get us to pay when we checked out, had to show we had already paid via this app The hotel was clean so that was a good thing.
Stayed 1 night in Sep 2019

4/10 Poor

tony, sydneyly

Liked: Cleanliness
Disliked: Staff & service
It’s close to railway. That’s it: room clean. As I said it’s a goof strip for train to hanoi
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Disliked: Staff & service
到着時スタッフ不在で30分ほどチェックイン出来なかった
Stayed 1 night in Dec 2019

8/10 Good

skipper7, 日本滋賀県

サパからBac Haのサンデーマーケットへ行ったあと、サパに戻る約５０分を節約するために、ラオカイに宿泊しました。 可もなく、不可もないホテルですが、料金の割にはよかったと思います。 ただ、サパからハノイへのバスがラオカイではピックアップしてくれなかったため、約６ｋｍ離れたところまでタクシーで行かなければなりませんでした。こんなことならサパに戻るべきだったかも。
Stayed 1 night in Oct 2018