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The staff member who accepted our luggage early before the 3pm check-in was very helpful, on our return when the room was ready she had upgraded our room which was a great touch and unexpected. I'm sure we will stay again.
Loved this quaint old building, with excellent bar & dining, right in the vibrant heart of Lancaster. It's within walking distance of trains, buses and tourist attrations like Lancaster Castle and the excellent City Museum.
Lovely old building. Found the pub area quite smelly on arrival late afternoon, which was a bit disconcerting. However, the room and accommodation area was good. We did have breakfast in the pub the next morning and it had all been freshly cleaned and smelt fine. The general area around the pub was pretty run down, with a lot of buildings uncared for and empty.
Superb stay in a classy room. Staff and manager were very friendly and helpful. Would not hesitate to stay again. Made a special occasion complete. So thank you ♥️
We stayed for one night in the Suite to attend the wedding. We really appreciated being able to check in early and the room was lovely. The coffee machine and pods were great for an early morning coffee before breakfast and although the hotel was on the Main Street we didn’t notice too much noise for a Saturday night at all. Would definitely recommend.
A really good nights rest despite overnight minimum of 18 degrees in Lancaster - fan thoughtfully provided in room. Great pub, great food, comfortable, reasonably central and near public transport for exploring North Lancashire and the Lakes the car-free, care-free way.
Loved this hotel! It is in the historic area of Lancaster and so everything is easy walking distance. The room had a lot of character and was roomy and comfortable! The bed was very comfortable and the bedding was so soft! The restaurant was excellent - both our dinner and breakfast were delicious! This was my favourite hotel (and location) on our 2 week UK visit!
Beautiful room above the bar. Quiet even though bar was busy. exceptional vegan breakfast in the morning. The best I've eaten in any hotel or restaurant.
Bedrooms were large and airy, very comfortable bed quaint older property with a maze of stair cases, bar meals and restaurant, breakfast available, there is an NCP carpark across the road. Quiet and peaceful which was surprising for centre of town.
The room sloped a little. The bathroom taps were loose.Only one sink vanity light worked.