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"very clean and staff were all friendly and polite. Loved spa and baths !! "

"Good location and access to public transport "

"Great hotel in the Kumamoto train station. Shopping plaza and many good restaurants too"

"New and clean Lots of space Great location Friendly staff Would return for another stay, highly recommended "

"Good location, nice staff."

"This is really something to be experienced. It is new (2023) and massive - hundreds and hundreds of guests. It is a spa, first and foremost. The rooms are huge, quiet, and elegant; the numerous staff are efficient and multi-lingual. Hot springs in the building, hundreds of guests strolling about in hotel yukata, views of the peaks and ocean. The optional meals are definitely recommended - the food is fantastic and also it is a long hike to get down the mountain. Partner likened it to a luxury cruise ship on land."

"Our stay at Kamenoi Hotel Beppu was wonderful. The room was spacious and conveniently located near Beppu Station and bus stops, as well as a Lawsons right across the street. The onsite onsen was great as well. Very large with steam bath and open air options."

"Great location, just a 2-3min walk from Kumamoto Station/ Amu Plaza. We were blessed with a high floor twin room with good view of the city. Room is tight & would be tough to open up luggage but it was ok for us as we had couriered our large luggages to the next hotel. Beds were ok and the free breakfast was basic but adequate & yummy to me. Great value for the price."

"I stay here so often that I should enquire about an apartment. Friendly staff who are very personable and kind. Kumamoto is the nicest place in the world 😍"