RESI STAY Mayu Grace Hotel, near historic Nijō Castle, is a practical base for exploring Kyoto. Enjoy free in-room WiFi, perfect for video calls. The helpful concierge service assists with luggage storage and local recommendations.
Located in Downtown Kyoto, a neighbourhood in Kyoto, RESI STAY Mayu Grace Hotel is near a metro station. Notable landmarks in the area include Nijō Castle and Heian Shrine, and travellers wishing to experience a bit of culture can try Gion Corner. Mikane Shrine and Kyoto Imperial Palace are two other places to visit that come recommended. Visit our Kyoto travel guide
Concierge services, a front desk safe and free Wi-Fi in public areas are available at this aparthotel. Each apartment provides a flat-screen TV with digital channels, plus a kitchenette with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as an electric kettle and free tea bags/instant coffee, and other amenities include free WiFi and premium bedding. Housekeeping is available on request.
RESI STAY Mayu Grace Hotel offers 23 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.
This Kyoto aparthotel provides complimentary wireless Internet access. 40-inch flat-screen televisions come with digital channels. Housekeeping is offered on request and an iron/ironing board can be requested.
24-hour return airport shuttle on request for a surcharge
Family friendly
Children stay free (see details)
Kitchenette
Cookware, dishware, and utensils
Electric kettle
Hob
Microwave
Refrigerator
Tea bags/instant coffee
Bedrooms
Premium bedding
Bathroom
1 private bathroom
Bidet
Free toiletries
Hair dryer
Slippers
Toothbrush and toothpaste
Towels provided
Entertainment
40-inch flat-screen TV with digital channels
Climate control
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
Lift (80 centimetre wide door)
Designated smoking areas (fines apply)
Services and conveniences
Blackout drapes
Concierge services
Free bottled water
Housekeeping on request
Iron/ironing board on request
Limited-hour front desk
Luggage storage
Safe
Safe at front desk
Location highlights
In a business district
In the city centre
Near a metro station
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
23 units
Housekeeping (on request)
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Check-out
Check-out before 11:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 3:00 PM - 10:00 PM
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests who wish to purchase breakfast during their stay must pre-order breakfast at least 3 days in advance. Breakfast is served in guestrooms; an additional service fee of JPY 500 applies for each delivery.
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for JPY 12000 per stay
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: JPY 43000 per vehicle (one-way, maximum occupancy 9)
Airport shuttle fee per child: JPY 43000 (one-way)
Crib (infant bed) fee: JPY 12000 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Mayu Grace Hotel Kyoto
Resi Stay Mayu Grace Kyoto
RESI STAY Mayu Grace Hotel Kyoto
RESI STAY Mayu Grace Hotel Aparthotel
RESI STAY Mayu Grace Hotel Aparthotel Kyoto
Frequently asked questions
Is RESI STAY Mayu Grace Hotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at RESI STAY Mayu Grace Hotel?
As of 11 Mar 2026, prices found for a 1-night stay for 2 adults at RESI STAY Mayu Grace Hotel on 24 Mar 2026 start from NZ$546, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at RESI STAY Mayu Grace Hotel?
This property doesn't offer parking.
What time is check-in at RESI STAY Mayu Grace Hotel?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.
What time is check-out at RESI STAY Mayu Grace Hotel?
Checkout is at 11:00 AM.
Does RESI STAY Mayu Grace Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of JPY 43000 per vehicle applies.
Where is RESI STAY Mayu Grace Hotel located?
Located in Downtown Kyoto, this aparthotel is within a 10-minute walk of Mikane Shrine and Nijō Castle. Kyoto Imperial Palace and Gion Corner are also within 2 mi (3 km). Nijojo-mae Station is only a 5-minute walk and Karasuma Oike Station is 7 minutes.
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Reviews
RESI STAY Mayu Grace Hotel Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
10
Location
9.4
Staff & service
9.6
Property conditions & facilities
Rating 10 - Excellent. 69 out of 89 reviews
10 - Excellent
69
Rating 8 - Good. 16 out of 89 reviews
8 - Good
16
Rating 6 - Okay. 2 out of 89 reviews
6 - Okay
2
Rating 4 - Poor. 1 out of 89 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 89 reviews
2 - Terrible
1
Reviews
10/10 Excellent
Jordin
13 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Hotel has wonderful, large rooms with kitchens. Very close to train stations, local shopping and restaurants.
Hotel staff are very friendly with a self service bag drop before checkin.
Loved it!
Jordin
Stayed 3 nights in Dec 2025
10/10 Excellent
Yasuko
8 Oct 2025
Liked: Cleanliness, property conditions & facilities, communication
Clean and spacious room, close to grocery stores and shibori museum. A soaking tub was a great treat after so much walking. Nijo-Jo castle is a must see.
Yasuko
Stayed 2 nights in Oct 2025
10/10 Excellent
David
9 Oct 2025
Liked: Cleanliness, property conditions & facilities, communication
The hotel room was very clean, new, and neatly arranged. The bathroom was spacious and well-maintained, providing great comfort during my stay. Overall, it was a pleasant experience, and I would definitely recommend this hotel to others.
David
Stayed 3 nights in Oct 2025
10/10 Excellent
Julio
8 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
I had a wonderful stay at RESI STAY Mayu Grace Hotel! The rooms were clean, modern, and very comfortable, with thoughtful amenities that made my stay effortless. The staff were friendly and attentive, always ready to help with a smile. The location was convenient, making it easy to explore nearby attractions. Highly recommend for anyone looking for a relaxing and hassle-free stay!
Julio
Stayed 5 nights in Sep 2025
10/10 Excellent
Jai
9 Jun 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent and spacious rooms. Very comfortable for a family of three.
Very smooth check in and detailed explanation by the staff. Super spacious room and very convenient location, that is 7-8 minutes walk from subway station.
Togrul
Stayed 6 nights in Jun 2025
8/10 Good
Glenn
2 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
RESI STAY Mayu Grace Hotel is a perfect mix of modern comfort and Kyoto charm! Spacious, beautifully designed rooms with cozy beds made for a relaxing stay. The quiet yet convenient location was ideal for exploring the city, and the staff’s hospitality was top-notch. Would definitely stay again—highly recommend!
Glenn
Stayed 7 nights in Mar 2025
10/10 Excellent
john
23 Nov 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent service and beautiful room
john
Stayed 4 nights in Nov 2024
10/10 Excellent
Lian
10 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This place was perfect. We stayed for five days. The location was excellent, the room was clean, and the kitchenette was fully stocked. Staff were amazing as well. Would definitely recommend.
Lian
10/10 Excellent
Rick
18 Jun 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Could not have been happier with this property and will definitely return if we are in Kyoto again. I’m super picky and we loved everything about it. Had the standard room and it was more than enough for our needs.
Rick
Stayed 6 nights in May 2025
10/10 Excellent
Mi-yae
27 Jul 2025
Liked: Cleanliness, property conditions & facilities, communication
We (party of 3) stayed in a deluxe double room and the room size was huge! It had a kitchen area that even had a stove and sink. The staff were super friendly and helpful. The only small issue is that there is no 24/7 front desk/reception staff so be aware of that if you are checking in super early/late. Highly recommend this property though.
Mi-yae
Stayed 2 nights in Jul 2025
10/10 Excellent
Chiahan
14 Mar 2025
Liked: Cleanliness, room comfort, communication
The room is cozy. Excellent location with walking distance to subway stations. Several convenience stores nearby. Quiet and safe.
Chiahan
Stayed 5 nights in Mar 2025
10/10 Excellent
Wendy
26 Sept 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff was helpful. Place was very clean and up to date. It's a walking distance to metro station. There is a coin operation laundry near by.
Wendy
Stayed 4 nights in Sep 2024
10/10 Excellent
Kate
23 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a large 50sqm room. I thought I had booked a room with 2 beds but there was only one king. Fortunately the lounge was a sofa bed and our son found this very comfortable. We highly recommend this property for location, comfort and value for money
Kate
Stayed 2 nights in Apr 2025
10/10 Excellent
Jimmy
23 May 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice and quiet. Very clean area. Room is spacious. Walking to station, Sanjo market, Life and Fresco super market. So many choices.
Jimmy
Stayed 6 nights in May 2024
10/10 Excellent
Verified traveller
7 Apr 2025
Liked: Cleanliness, room comfort, communication
Lovely Kyoto hotel.
Very nice hotel in a quiet neighborhood. Walkable to Nijo Castle. Convenient walking to subway stations. Be aware front desk only staffed from 2pm to 10pm. Checkin is at the hotel during those times. ResiStay also has a central checkin office next to Kyoto station for all their other rental properties but is a madhouse. There was some confusing emails about checkin procedures. Highly compliment Hideyo for her helpfulness and advice about restaurant recommendations within walking distance.
Verified traveller
Stayed 4 nights in Mar 2025
10/10 Excellent
KIN WAH
2 Nov 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a pretty good serviced apartment at a pretty good price. It was clean and had nice amenities. The room was great. The staff were all extremely friendly and helpful. The area is fine, not much in the immediate area but very close to downtown and midtown. Conveniently located next to Subway Station.
KIN WAH
Stayed 3 nights in Oct 2023
8/10 Good
Felicia
2 May 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The stay was great, the staff were friendly and the place was clean. My deluxe room was very large and the beds were large and comfortable. There was a hair dryer and hair straightener, shampoo and conditioner, razor and toothbrush. I am not giving it 5 stars because there is no washing machine in the building so you need to go to a nearby laundromat (for a separate payment). Also, we had asked several times to check in ONE HOUR early due to a work appointment after our arrival, but they were unable to do so, even though their check out times are 11am and check in times are from 2pm. Also, there is no staff at the reception before 2pm so it was impossible to leave your luggage in custody (you could leave it behind the reception desk without any checks).
Very sorry because a hotel must provide the possibility of early check in!
Felicia
Stayed 4 nights in Apr 2025
6/10 Okay
Wing Keung
28 Nov 2023
Disliked: Amenities
NO ROOM MAKE UP SERVICE , MORE LIKE A HOSTEL INSTEAD OF HOTEL. ALSO WASHROOM WATER TAP TAKES MORE THAN MINUTES TO HAVE HOT WATER, A WASTE OF WATER DURING WAITING TIME. FRYING PAN IS BURNED. NO DINING TABLE AND WASHING MACHINE IS BIT INCONVENIENT. OTHERWISE REST ARE FINE, CLEAN AND TIDY.
Wing Keung
Stayed 4 nights in Nov 2023
8/10 Good
Yuji
30 Nov 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
This is not a full-service hotel.
There are no staff available till the check-in time. It means if you want to leave the luggage, it is possible, but they would be unattended.
Japan is safe, but still, it is not the best procedure.
The room is large enough to accommodate opening up several suitcases and bags.
The bathroom was clean, but there was some dust on the vanity shelf that had not been cleaned up enough.
The location is okay; if you have many items to carry, calling a taxi is recommended for checking in and out.
Yuji
Stayed 3 nights in Nov 2023
10/10 Excellent
Caroline
11 Aug 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great, roomy property for a family of three. It was sweltering when we were in Kyoto so we wished the hotel was a little bit closer to some of the temples and shrines we wanted to visit. We found that we did quite a bit of walking and often taking buses to the same areas, away from the hotel. Overall those locations quite good and if the weather wasn’t so bad, I think it would’ve been fine.
The closet space is great and it is nice to have room to spread out. It would be nice to have something other than local channels available to watch on TV at the end of a long day — but that is a very minor issue. Beds were super comfy. One of the staff members we saw a few times was absolutely lovely. On the other days, the two younger staff didn’t really acknowledge us. I would really recommend this hotel for families.
Caroline
10/10 Excellent
Jie
24 Apr 2025
Liked: Cleanliness, room comfort, communication
Huge room (consider in Japan market), proper kitchen, quite, clean, helpful reception ,we had a wonderful stay
Jie
Stayed 7 nights in Apr 2025
10/10 Excellent
Travis
2 Aug 2025
Liked: Cleanliness, property conditions & facilities, communication
Great value place to stay in a central location. Stayed with our 1 year old and had plenty of space. Thanks team :)
Travis
Stayed 7 nights in Jul 2025
8/10 Good
Sam
4 Aug 2025
Liked: Cleanliness, communication
Friendly and helpful staff
Lovely hotel, very friendly staff, spacious with a balcony, beds however where horrendously uncomfortable.
Sam
Stayed 3 nights in Jul 2025
10/10 Excellent
Jess
22 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Our room was massive, even better than we could have hoped for. A small kitchen meant we could have food reheated from the host of convenience stores round the corner. We would highly recommend and would stay again in one of we had the option.