Family Room | Balcony view
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Reviews of City Garden Bali Dwipa Hotel

2 out of 5
City Garden Bali Dwipa Hotel
Benesari Street, Poppies Lane II, Kuta, Kuta, Bali

Reviews

8.6

Excellent

Rating 10 - Excellent. 15 out of 24 reviews" "
Rating 8 - Good. 3 out of 24 reviews" "
Rating 6 - Okay. 4 out of 24 reviews" "
Rating 4 - Poor. 2 out of 24 reviews" "
Rating 2 - Terrible. 0 out of 24 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Guat Li

Response from City Garden Bali Dwipa Hotel on 19 Apr 2024
Dear Guat Li,Thank you for choosing stay with us. We hope to see you again!

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Sergei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023

8/10 Good

Abbie

Stayed 10 nights in Oct 2023

10/10 Excellent

Adriana

Stayed 2 nights in Sep 2023

10/10 Excellent

Maksym

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

10/10 Excellent

Firas

Liked: Staff & service
Clean and nice rooma
Stayed 1 night in May 2023

10/10 Excellent

Firas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel but there was no breakfast
Stayed 1 night in May 2023

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no fridge in room .staff perfict
Stayed 21 nights in Apr 2023

6/10 Okay

Jamil, Wentworthville

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Friendly and helpful staff
Stayed 2 nights in Apr 2023

6/10 Okay

Wai

Liked: Cleanliness, staff & service, room comfort
Plain Jane
This is what I csll plain Jane hotel, providing simple, plain goid service. The set up is basic, no pool, no food or juice etc even if you want to but some. Staffs are friendly and helpdul though. The place is good enough with goid air con and ok warm water for showers. If you want a basic place to sleep to save money this is a goid place for you!
Stayed 3 nights in Mar 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely and quiet place in the heart of Kuta. Staff is wonderful.

4/10 Poor

christine

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room gelt a little run down. The staff were absolutely wonderful.
Stayed 5 nights in Sep 2022

6/10 Okay

Abd Rahinin

Travelled with group
Great Location in the Kuta Centre.
Great Location in the Kuta Centre. Lot of restaurant nearby. TQ.
Stayed 3 nights in Dec 2019
Response from Hotel leads on 19 Dec 2019
Dear Abd Rahinin, It was great pleasure to have you stayed in our hotel. We highly appreciated your feedback and scores to our performance in particularly location at centre of Kuta. It is easy to access all major restaurants, entertainment and shops. Your inputs inspire our team and management. Listening to guest comment is our valuable measure for continue improvement. Looking forward to serving you again in near future. Best regards City Garden Bali Dwipa Hotel

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff. Cherry on the top was that hotel guests would get 10% off at the nearby massage parlour.
Stayed 1 night in Sep 2019
Response from Management on 19 Dec 2019
Dear guests, It was great pleasure to have you stayed in our hotel. We highly appreciated your top positive feedback and scores to our performance in particularly our staff services and massage services. We hope you enjoyed all other aspects from hotel. Your inputs inspire our team and management. Listening to guest comment is our valuable measure for continue improvement. Looking forward to serving you again in near future. Best regards City Garden Bali Dwipa Hotel

10/10 Excellent

Maxwell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was brilliant. Very centrally located if you want to be near a surf beach, eateries and nightlife. The staff were very friendly and always wanted to make sure everything was ok with the room, and to help if you needed anything.
Stayed 1 night in Jun 2019
Response from City Garden Bali Dwipa Hotel on 22 Jul 2019
Dear Maxwell, It was great pleasure to have you stayed in our hotel. We highly appreciated your top positive feedback and scores to our performance in particularly our staff friendly services , good location and absolute cleanliness. Your inputs inspire our team and management. Listening to guest comment is our valuable measure to continue improvement. Looking forward to serving you again in near future. Best regards City Garden Bali Dwipa Hotel

10/10 Excellent

Braxton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Walking distance to the beach, many restaurants, shops, a huge shopping mall, and anything you could possibly need. Rooms very clean and comfortable. Nice breakfast included in the restaurant at the hotel. Staff is fantastic and the owners are very friendly. If we come back to Kuta, we will definitely stay here again!
Stayed 1 night in Jun 2019
Response from City Garden Bali Dwipa Hotel on 27 Jun 2019
Dear Braxton, Warmest greetings from City Garden Bali Dwipa Hotel... We appreciate it very much for spending your time to write a review regards your recent stay at our hotel. We are happy that you have a great experience during your stay with us. Will do all our best to provide a best services to all our customers and also keep maintaining and upgrading the quality standard of our services and product. We are looking forward to your next visit to our hotel. Kindest Regards, City Garden Bali Dwipa Hotel

10/10 Excellent

Ontario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely rooms, comfy beds and convenient location for short stays in Legian. Close to Beach walk and the beach as well as some cozy cafes and restaurants.
Stayed 1 night in May 2019
Response from City Garden Bali Dwipa Hotel on 27 May 2019
Dear Ontario, Warmest greetings from City Garden Bali Dwipa Hotel... We appreciate it very much for spending your time to write a review regards your recent stay at our hotel. We are happy that you have a great experience during your stay with us. Will do all our best to provide a best services to all our customers and also keep maintaining and upgrading the quality standard of our services and product. We are looking forward to your next visit to our hotel. Kindest Regards, City Garden Bali Dwipa Hotel

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little Bali chic in tourist central. In the middle of the Kuta streetlife but the top floor suite is just a cut above the crammed-in normal hotel rooms found hereabouts.
Stayed 1 night in May 2019
Response from Management on 27 May 2019
Dear Scott, Warmest greetings from City Garden Bali Dwipa Hotel... We appreciate it very much for spending your time to write a review regards your recent stay at our hotel. We are happy that you have a great experience during your stay with us. Will do all our best to provide a best services to all our customers and also keep maintaining and upgrading the quality standard of our services and product. We are looking forward to your next visit to our hotel. Kindest Regards, City Garden Bali Dwipa Hotel

10/10 Excellent

Jabiru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and Staff at front desk very friendly and helpful. Friendly and helpful staff. Perfect location, 5 mins walk from the beach and close to all sort of facilities.
Stayed 1 night in May 2019
Response from City Garden Bali Dwipa on 20 May 2019
Dear Antoine Werbrouck, It was great pleasure to have you stayed in our hotel. We appreciated your high positive feedback and scores to our performance in particularly our staff services, cleanliness, quiet, private bathroom and location for food and entertainment. Kuta is main origin of tourist development in Bali that close to famous Kuta beach and most importantly the airport. Listening to guest comment is our values to measure continue improvement. Your inputs inspire to our team and management. Looking forward to serving you again at your next visit. Best regards City Garden Bali Dwipa Hotel

4/10 Poor

TATSUYA

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
全てにおいて普通のホテルだが、1つどうしても気になることがあった。 蚊が大量発生しており、何回さされたかわかりません。 部屋が1階だったからかも知れませんが、オススメはしません。 また、夜になると通りは暗くなるため、女声のみの宿泊は絶対にオススメしません。
Stayed 6 nights in Dec 2023

10/10 Excellent

Mustafa cagri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is perfect spot. The stuffs are so lovely! They are so helpful ans always smiling face ! Definitely will choose again.
Stayed 4 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Stayed 4 nights in Sep 2019
Response from Management on 19 Dec 2019
Dear guests, It was great pleasure to have you stayed in our hotel. We appreciate your feedback and scores to our performance. We do hope you enjoy our quality and passionate facilities and services. Listening to guest comment is our valuable measure for continue improvement. Looking forward to serving you again in near future. Best regards City Garden Bali Dwipa Hotel