Aerial view

Reviews of The Sand Dunes

2 out of 5
The Sand Dunes
133 Fort Fisher Blvd S, Kure Beach, NC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 145 out of 216 reviews" "
Rating 8 - Good. 44 out of 216 reviews" "
Rating 6 - Okay. 16 out of 216 reviews" "
Rating 4 - Poor. 8 out of 216 reviews" "
Rating 2 - Terrible. 3 out of 216 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Kyle

Disliked: Staff & service
Well let's just say don't believe the pictures they have online! I booked my room over a week out. What they said I was going to get was far from we ended up stuck with. It said we where supposed to get a room with a kitchenette, but when we arrived and seen the room it was the size of a shoe box. With no kitchenette,just a 3/4 fridge with a microwave on top that was it, no sink no cabinets no stove like was in the description and pictures. We had 3 adults and you literally could not hardly stand up and walk without bumping into one another and constantly getting in each other's way. The bathroom was barely big enough to stand up and turn around in, the same with the shower. Oh and good luck sitting on the toilet straight bc it was impossible. Like I said I booked over a week out you would think they could have planned to give us the room that was promised in the pictures and descriptions. I had to apologize to the people who also gave their hard earned money to stay there bc it made me look like a liar, which made me even angrier. I know what I booked and paid for. But also when we realized we had been duped I politely asked one of the lady's that was their to clean who do I need to talk to about this. She replied idk I just work here. Nobody was there in any type of office bc there was none. So your kind of trapped with what you get. That's very unprofessional if you ask me. Or maybe it's by design bc I have the feeling I'm not the only one who has had to deal with this
Stayed 2 nights in Apr 2024
Response from Jackie Blake on 8 May 2024
I am sorry there was an issue with your booking. After looking on the web page for Expedia, the room type you booked was a townview double/double, which is more of an efficiency than a kitchenette. I am in the processes of contacting Expedia to see what we can do to rectify the issue. The room you stayed in is a shower only and the bathroom is smaller than most rooms. I am sorry you had issues with your room. We greatly appreciate your business and we do hope you will come back again

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness and beach access were the best
Stayed 2 nights in Apr 2024
Response from Jackie Blake on 4 May 2024
Thank you so much for choosing to stay with us and we greatly appreciate your nice comments, We look forward to seeing you again

10/10 Excellent

Blain, Prairieville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to area restaurants, beach access
Stayed 2 nights in Apr 2024
Response from Jackie Blake on 1 May 2024
Thank you for staying with us and for the nice rating. We hope to see you again

10/10 Excellent

Leonard

Travelled with family
Liked: Cleanliness, staff & service
Had a great stay. Had couple small issues but staff took care of them ASAP and with a smile very courteous . Will use again for sure.
Stayed 3 nights in Apr 2024
Response from Jackie Blake on 30 Apr 2024
Thank you for choosing to stay with us and we appreciate your nice comments. I am so glad my team was able to get your issues addressed and we hope to see you again

10/10 Excellent

C.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff left some cookies and a nice Happy Anniversary card to my husband and me. Everything was friendly and easy.
Stayed 1 night in Apr 2024
Response from Jackie Blake on 28 Apr 2024
We are so glad you chose to celebrate your anniversary with us and it was our pleasure to do a little something for you both. We hope to see you again soon

10/10 Excellent

Stacie

Stayed 1 night in Apr 2024

8/10 Good

Kayla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our stay was great here, my only issue was the bed it was terrible and sunk down in the middle and very loud, other then that everything was great!!
Stayed 3 nights in Apr 2024
Response from Jackie Blake on 18 Apr 2024
Thank you for staying with us and we are so glad you enjoyed your stay. I am so sorry about the beds and I will have our maintenance team check on this immediately. We do hope you will stay again

10/10 Excellent

Richard

Liked: Amenities
This was our first stay at the Sand Dunes but definitely won’t be our last. This motel is a jewel. The staff was absolutely AMAZING. Oceanfront and lots of nice little restaurants within walking distance. Our favorite was the Beach House Burgers.
Stayed 2 nights in Apr 2024
Response from Jackie Blake on 15 Apr 2024
Thank you so much for the great comments and we are so glad you enjoyed your stay. We look forward to your next visit

10/10 Excellent

reina, Rolesville

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly 50.00 fee pay at desk
Stayed 1 night in Apr 2024
Response from Jackie Blake on 13 Apr 2024
Thank you for staying with us and we appreciate your posting about our pet fee. We just starting accepting pets this season. So far we have had some happy parents and fur babies. We hope to see you again soon

10/10 Excellent

Audrey

Stayed 3 nights in Apr 2024
Response from Jackie Blake on 30 Apr 2024
Thank you for the nice rating and for staying with us

10/10 Excellent

Don

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is older but recently renovated. It is very clean and a great place to stay. Easy access to the beach, restaurants and the pier.
Stayed 3 nights in Apr 2024
Response from Jackie Blake on 9 Apr 2024
Thank you for choosing our oceanfront motel and we greatly appreciate your nice comments. We hope to see. you again soon.

4/10 Poor

Deborah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was not very clean, the toilet seal was gross, the smell was terribly musty, noise from upstairs was so loud, couldn’t use the coffee machine easily, no chair for watching tv, difficult to get tv working and screen was needing to be repositioned. Sorry , we would not recommend this room
Stayed 1 night in Apr 2024
Response from Jackie Blake on 7 Apr 2024
Thank you for staying with us and I am so sorry you had issues during your stay. I have shared your review with my team and we will be addressing each issue with the staff. We do hope you will change your mind and stay with us again

10/10 Excellent

Lindsay

Stayed 1 night in Apr 2024
Response from Jackie Blake on 27 Apr 2024
Thank you for staying with us and for the nice rating

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfectly located for access to Kure Beach dining, pier, etc. The ocean view room overlooks the pool and parking lot which is not totally scenic, but the ocean more than makes up for it. The only complaint I could possibly make is that the beds squeak very loudly at every small movement—makes sleeping difficult. But this is our second stay at The Sand Dunes, and we love it for the value and convenience.
Stayed 2 nights in Mar 2024
Response from Jackie Blake on 7 Apr 2024
Thank you for the great comments and we appreciate you choosing our motel for your accommodations. We will address the issue with the mattresses and hopefully come up with a simple resolution. We do hope you will stay with us again

10/10 Excellent

Jennifer, louisburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jackie Blake on 5 Apr 2024
Thank you for the nice rating. We hope to see you again soon

10/10 Excellent

Thais

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Liked how we could how walk to the beach from our room. Easy to go with children. Simple rooms but super clean!!
Stayed 1 night in Apr 2024
Response from Jackie Blake on 3 Apr 2024
We are so glad you and your children enjoyed your stay. Thank you for staying and we hope to see you again soon

8/10 Good

Tuija

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place ! Thank you
Stayed 1 night in Mar 2024
Response from Jackie Blake on 3 Apr 2024
Thank you for the nice comments and we are so glad you chose to stay with us. We hope to see you again soon

8/10 Good

Elizabeth, Greenville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great little beach side hotel. Everything was very clean. The beach views and access was perfect. My only two complaints were that the stove was faulty and the big burner would spark when we cooked on it. Also, the shower would not heat up in the late evening. Overall, I really love this place.
Stayed 2 nights in Mar 2024
Response from Jackie Blake on 2 Apr 2024
Thank you for staying with us and we are so glad you enjoyed your stay. I am sorry about the issues with your stove and hot water. We actually replaced the stove and since we just replaced our hot water heater we will have to do some work in the shower wall. I am sorry and we do hope you will come back again.

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and safe!!! I walked right out on the beach.
Stayed 1 night in Mar 2024
Response from Jackie Blake on 2 Apr 2024
We appreciate your nice comments and we are glad you enjoyed your stay. We look forward to your next visit

6/10 Okay

Amith

Travelled with partner
Liked: Staff & service
The area felt safe cleanliness was not on that level.
Stayed 1 night in Mar 2024
Response from Jackie Blake on 2 Apr 2024
Thank you for staying with us and we are glad you enjoyed your stay. I will share your comments about the housekeeping issue. I do hope you will come back again.

10/10 Excellent

Erandi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, close to the beach, everything was clean, would stay here again!
Stayed 1 night in Mar 2024
Response from Jackie Blake on 2 Apr 2024
Thank you for choosing our motel and we are glad to read you enjoyed your stay. We look forward to your next visit

10/10 Excellent

Terri

Stayed 1 night in Mar 2024
Response from Jackie Blake on 23 Apr 2024
Thank you for staying with us and for the nice rating

10/10 Excellent

MARILYN

Liked: Cleanliness, staff & service, property conditions & facilities
It's in a really good area perfect spot
Stayed 2 nights in Mar 2024
Response from Jackie Blake on 7 Apr 2024
Thank you for staying with us and we are so glad you enjoyed your stay. We do hope to see you again

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and a great location. A little noisy from traffic in morning. Ill stay again!
Stayed 1 night in Mar 2024
Response from Jackie Blake on 28 Mar 2024
Thank you for the great comments and we are so glad you enjoyed your stay. We look forward to your next visit

10/10 Excellent

Tameria

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that it was affordable and right on the beach.
Stayed 1 night in Mar 2024
Response from Jackie Blake on 24 Mar 2024
Thank you for staying with us and for the nice comments. We hope to see you again in the near future.

10/10 Excellent

Stephen

Travelled with partner
Liked: Staff & service, property conditions & facilities
Beautiful and clean rooms with an ocean, front view, and a small kitchenette were more than expected. Very nice, indeed!
Stayed 1 night in Mar 2024
Response from Jackie Blake on 24 Mar 2024
Thank you for staying with us and we greatly appreciate your nice comments. We look forward to seeing you again in the near future.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Good stay for the money
The service was great! The location excellent! Beds very comfortable. We had a 2 bedroom suite with a well equipped kitchen. We had a great time! The only downfall is that the bathroom was old.
Stayed 2 nights in Dec 2023
Response from Sand Dunes on 3 Jan 2024
Hey guest,We always love hearing when our guests feel the full value of their stay, and we were delighted to introduce you to the charms of our cozy beachfront hotel.We are glad you could make use of our kitchens and we have noted where you see room for improvement. Until next time!

10/10 Excellent

Anthony

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the beach! Comfortable beds. Flexible check in. Cool motel!
Stayed 1 night in Nov 2023
Response from sand dunes on 13 Nov 2023
Hi Anthony,Thank you for joining us on the sand! We are glad you rested so comfortably with us, and we hope to see you again at Sand Dunes one day soon.

10/10 Excellent

Karen H

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It a gem of a place! The only suggestion is a little more attention to the cleanliness of the kitchenette and more shelving space. Other than that it’s great!
Stayed 2 nights in Nov 2023
Response from sand dunes on 13 Nov 2023
Hello Karen,We are smiling ear to ear, reading your high praise for our unique and fun hotel! We will share your feedback with our housekeeping team, and we hope we can welcome you back for a perfect stay soon!

6/10 Okay

Carla

Stayed 2 nights in Nov 2023
Response from Sand Dunes on 1 Dec 2023
Hi Carla,We appreciate you taking the time out of your day to share your score with us. We look forward to completely wowing you in the future.

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with my stay here. The room was nice and clean. The ocean view from our balcony was beautiful. If you come to fish the kure beach pier is right next door. Contactless check in was nice, once I booked through Expedia I received texts with my room number and access code. So easy and convenient!!! I will definitely be coming back to stay here!
Stayed 1 night in Oct 2023
Response from sand dunes on 2 Nov 2023
Hello Gregory,We loved welcoming you warmly to our slice of paradise here at Kure Beach! We're glad our contactless check-in worked well for you, and that you found your room to be clean and ocean views to be inspiring.We hope your fishing ventures were successful!

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from sand dunes on 31 Oct 2023
Hello Daniel,We are so glad you joined us for a wonderful beach vacation! We hope we will remain top of mind next year as well!

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from sand dunes on 30 Oct 2023
Greetings Jason,We hope you enjoyed your time with us by the sand, and we would love to host your next beach vacay as well!

8/10 Good

Josh

Stayed 1 night in Oct 2023
Response from sand dunes on 20 Nov 2023
Hello Josh,It is always a pleasure to receive a positive score, and we loved hosting you by the beach. Join us again for more sun and sand soon!

10/10 Excellent

STAFFORD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water for bathing.
Stayed 2 nights in Oct 2023
Response from sand dunes on 30 Oct 2023
Greetings Stafford,Thank you for sharing your top score. We are glad you enjoyed your stay overall though we apologize for the hot water issue you encountered.We know we can ensure your total comfort next time.

10/10 Excellent

Travis

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from sand dunes on 25 Oct 2023
Hi Travis,We are delighted to have earned your top score! Hurry back to see us at Sand Dunes!

10/10 Excellent

Jeffrey

Stayed 1 night in Oct 2023
Response from Sand Dunes on 13 Nov 2023
Hi Jeffrey,The pleasure was all ours! Join us for another well-deserved beach vacay soon!

6/10 Okay

Caryn

Had some issues
Hotel room had hair on counters, towels were stained, shower water was barely luke warm when turned all the way hot. We were not given a full roll of toilet paper and ran out after 9pm, could not get anymore before we checked out at 8am. Paid $250 for the night. On the positive side, the location is good and the beds appeared clean.
Stayed 1 night in Oct 2023
Response from sand dunes on 24 Oct 2023
Hi Caryn,While we are glad you enjoyed our beach location and beds, we apologize that your room was not in the pristine condition it should have been upon arrival.We will share your feedback with our team to ensure a seamless stay should you venture back our way again.

10/10 Excellent

Pamela

Stayed 1 night in Oct 2023
Response from Sand Dunes on 13 Nov 2023
Hello Pamela,Thank you for taking the time out of your day to share your top score with us!We hope to see you back by the sea soon!

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from sand dunes on 23 Oct 2023
Hi Irene,We were thrilled to welcome you to the San Dunes, and we hope you will remember us the next time you seek a beach vacay!

6/10 Okay

David

Travelled with family
Disliked: Cleanliness
The room was clean enough I guess, but it shows its age and it smelled terrible, almost as if there was a mold somewhere nearby. Staff did a good job of communicating via text on the day or our arrival, but there is no staff on the property after 5:00, although there is a phone # to call or to text to.
Stayed 1 night in Oct 2023
Response from sand dunes on 23 Oct 2023
Hi David,We are sorry to learn that your room held an odor, and we are glad we could communicate well with you regarding this matter and anything else you should have needed. However, we wish our contactless check-in had worked better for you, and we hope to earn your higher approval one day.

4/10 Poor

Laura

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Possible roach infestation
The staff was very friendly. The cleanliness of the place not so much, and the sheets were awful. I had a hard time sleeping due to how scratchy they were. I also noticed a large American cockroach under one of the kitchen cabinets, with roach dropping in each of the bottom cabinets in the kitchen. They either have an infestation and/or don’t clean as well as they should. I’ve been a professional housecleaner and own a small housecleaning business and I’d either fire or reprimand my employees if they left a room like this. I also noticed several roaches outside, so I’m going to guess that there is an infestation of them at this hotel. Pest control needs to be called and a few minutes needs to be taken to wipe the cabinets out.
Stayed 1 night in Oct 2023
Response from sand dunes on 16 Oct 2023
Hello Laura,Thank you for sharing your feedback. We value your professional advice, and we want to assure you we do employ a third party to ensure our property is pest-free. We will follow up regarding your experience immediately, and we will use the opportunity to educate our housekeeping team as well.We hope you enjoyed your stay despite some discomfort, and we know we can earn your trust in the future, should you be back one day.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprised by the amenities in the room. Small kitchen and dishes to use. It made the stay cheaper by not having to eat at restaurants for every meal. Hotel stayed in contact from the moment of booking until I checked out. Definitely will consider for my next visit.
Stayed 2 nights in Oct 2023
Response from sand dunes on 10 Oct 2023
Hey David,We agree that our well-stocked kitchens can really make a difference in a vacation budget, and we're glad you utilized this offering. Join us again soon!

8/10 Good

VIRGINIA, MOUNT AIRY

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Like that it was so close to beach and pier. Parking was not the best. The parking spaces are hard to get in and out of it there are other vehicles in the parking lot parked in front of you or behind you. Not enough room to maneuver a vehicle. Room smelled a little musky. I think maybe from it having the inside air conditioner. the cleaning clean was great. Overall we had a great stay.
Stayed 3 nights in Oct 2023
Response from sand dunes on 10 Oct 2023
Hi Virginia,We are glad to know that overall, you enjoyed your stay with us at Sand Dunes, and we have noted your helpful feedback regarding our parking situation.We hope to see you again for a flawless stay!

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from sand dunes on 9 Oct 2023
Hey Michelle,We appreciate you taking the time to share your score with us, and we look forward to ensuring your next stay is another five-star experience.We hope to see you again one day.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from sand dunes on 9 Oct 2023
Hi Jennifer,It was a treat to host you at Sand Dunes and we hope to repeat your five-star experience just as soon as your travels allow.

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good location and pool
Stayed 4 nights in Oct 2023
Response from sand dunes on 9 Oct 2023
Greetings Eric,We agree that our location is hard to beat, and we're glad you found time to relax with us by the pool as well!Hurry back!

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from The Sand Dunes on 6 Oct 2023
Hey guest,We appreciate you taking the time to share your score with us, and we look forward to ensuring your next stay is a five-star experience.We hope to see you again one day.

10/10 Excellent

Leona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a ocean view!
what a wonderful hotel! quiet, clean, beds are comfy, spacious room. full kitchen despite the stove setting the alarm off all the time... :) . Right on the beach!
Stayed 2 nights in Sep 2023
Response from sand dunes on 5 Oct 2023
Hello Leona,We agree that our ocean views are hard to beat! Thank you for discovering us here at Sand Dunes, and we're glad you made use of your kitchen. We will look into the issue you experienced with your stove, and we hope we can entice you back for another beach vacay soon.

10/10 Excellent

michelle

Stayed 2 nights in Sep 2023
Response from sand dunes on 23 Oct 2023
Hey Michelle,Thank you for sharing your top score with us! Join us again by the beach soon!