Luxury Hotels & Resorts in Kunshan from NZ$99

"Everything is great except for the air conditioning, it did not work. We were provided a temporary AC unit but it did not work much better."

"Good location , fair price, "

"This hotel is as very nice, central to everything & the staff was accommodating. I will definitely come back here again "

"Superior Hotel in Great location with great amenities "

"Breakfast was great "

"A fantastic stay from start to finish. Gorgeous room which was upgraded Some of the friendliest and helpful staff we have ever met namely David at the front desk John and Niko in concierge Sophia in guest relations Lisa in housekeeping on the 40th floor. Delicious breakfast which was plentiful each morning. Gym was small but with all the required equipment Pool wasn't heated but clean as were the steam rooms and jacuzzi. All our amenities were replenished daily and the room was kept spotless."

"The room is spacious and clean. Staffs are friendly and helpful "

"The spa is good and the room is clean and spacious, luxury "

"Room smelled of open sewer, several complaints had no effect. AC did not work, stuck at 25 degrees, staff told to regulate temperature by opening and closing a small window and turning AC on and off! Internet did not work - sometime totally gone, sometimes too slow to receive email. Could be fixed by reception for 2-3 hours, then gone again. Breakfast room understaffed - long que to get an egg, not one time in the week did we get a complete set of silverware, always one missing on all tables - playing ‘find a knife’ or similar every mornnng. The hotel is undergoing an overdue renovation andevidenly let a lot of people go. Did not lower price so if d something else for 2026"