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Resort Suites at Bandar Sunway

3.0 star property
Travelers can maintain their fitness routine at the 24-hour gym and refresh their look with a professional styling session at the on-site hair salon

Choose dates to view prices

Resort Suites at Bandar Sunway offers practical amenities for today's travelers. Enjoy a 24-hour fitness center, hair salon, in-room WiFi, dry cleaning, luggage storage, and concierge services for an effortless stay.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room
  • Housekeeping
  • Kitchen

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Deluxe King Studio

In-room safe, individually decorated, individually furnished, desk

Deluxe King Studio

  • Sleeps 2

View all photos for Deluxe Twin Studio

In-room safe, individually decorated, individually furnished, desk

Deluxe Twin Studio

  • Sleeps 2

View all photos for Executive King Studio

In-room safe, individually decorated, individually furnished, desk

Executive King Studio

  • Sleeps 2

View all photos for Executive Twin Studio

In-room safe, individually decorated, individually furnished, desk

Executive Twin Studio

  • Sleeps 2

View all photos for Deluxe Studio, 1 King Bed, Kitchenette

In-room safe, individually decorated, individually furnished, desk

Deluxe Studio, 1 King Bed, Kitchenette

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 2 Single Beds, Kitchenette

Deluxe Studio, 2 Single Beds, Kitchenette

Deluxe Studio, 2 Single Beds, Kitchenette

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 41 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Studio, 1 King Bed, Kitchenette

Executive Studio, 1 King Bed, Kitchenette

Executive Studio, 1 King Bed, Kitchenette

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio, 2 Single Beds, Kitchenette

Executive Studio, 2 Single Beds, Kitchenette

Executive Studio, 2 Single Beds, Kitchenette

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite, 1 Bedroom, Kitchenette

Executive Suite, 1 Bedroom, Kitchenette

Executive Suite, 1 Bedroom, Kitchenette

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Triple Room, Kitchenette

Family Triple Room, Kitchenette

Family Triple Room, Kitchenette

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Family Room

In-room safe, individually decorated, individually furnished, desk

Family Room

  • Sleeps 3

View all photos for Executive King Studio With Lagoon View

In-room safe, individually decorated, individually furnished, desk

Executive King Studio With Lagoon View

  • Sleeps 2

View all photos for Premium Studio

In-room safe, individually decorated, individually furnished, desk

Premium Studio

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Executive King Suite

In-room safe, individually decorated, individually furnished, desk

Executive King Suite

  • Sleeps 3

View all photos for Premium Deluxe King Studio

In-room safe, individually decorated, individually furnished, desk

Premium Deluxe King Studio

  • Sleeps 3

View all photos for Deluxe King Studio Lagoon View

In-room safe, individually decorated, individually furnished, desk

Deluxe King Studio Lagoon View

  • Sleeps 2

View all photos for Deluxe Twin Studio Lagoon View

In-room safe, individually decorated, individually furnished, desk

Deluxe Twin Studio Lagoon View

  • Sleeps 2

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About the area

Located in Bandar Sunway neighbourhood, Resort Suites at Bandar Sunway is connected to a shopping centre. Kuala Lumpur Tower is a notable landmark, and travellers looking to shop may want to visit Sunway Pyramid Mall and Mid Valley Megamall. Pinnacle Sunway and Taylor's College are two other places to visit that come recommended. Visit our Petaling Jaya travel guide
Map
B1,Resort Suites Hotel@PyramidTower East, Persiaran Lagoon, Bandar Sunway, Petaling Jaya, Selangor, 46150

What's nearby

  • KualaLumpur_SunwayPyramidMall_6171540_03
    Sunway Pyramid Mall
    7 min walk - 0.6 km
  • KualaLumpur_SunwayLagoonThemePark_6113998_01
    Sunway Lagoon Theme Park
    9 min walk - 0.8 km
  • Sunway Pyramid Convention Centre
    2 min walk - 0.2 km
  • Sunway Mentari Business Park
    2 min walk - 0.2 km
  • Pinnacle Sunway
    3 min walk - 0.3 km

Getting around

  • SS 15
    4 min drive
  • Taman Bahagia Station
    7 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah)
    20 min drive

Restaurants

  • Restoran Nasi Kandar Shaaz
    1 min walk
  • ABC One Bistro
    1 min walk
  • Hana Dining Sake Bar
    1 min walk
  • Sushi Zanmai (壽司三味)
    1 min walk
  • Shu Da Xia HotPot 蜀大侠火锅
    1 min walk

About this property

Resort Suites at Bandar Sunway

Hotel near Sunway Pyramid Mall
Located close to Pinnacle Sunway and Hospital Pusat Perubatan Sunway, Resort Suites at Bandar Sunway provides a hair salon, dry cleaning/laundry services and a 24-hour gym. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • A vending machine, ATM/banking services and smoke-free property
  • Luggage storage, concierge services and a lift
  • A front desk safe
Room features
All rooms are individually furnished, and have comforts such as air conditioning and separate sitting areas, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with bidets and shower/bath combinations
  • Flat-screen TVs with cable channels
  • Balconies, separate sitting areas and kitchens

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Sunway Pyramid Resort Suites by Ray&Jo
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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 15 floors
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Rice cooker

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests will receive lockbox information
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 100.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged
  • Housekeeping fee: MYR 80; may vary based on length of stay
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Best View Resort Suites Petaling Jaya
Best View Suites Petaling Jaya
Resort Suites Bandar Sunway Petaling Jaya
Resort Suites Bandar Sunway
Suites Bandar Sunway Petaling Jaya
Suites Bandar Sunway
Resort Suites at Bandar Sunway Hotel
Resort Suites at Bandar Sunway Petaling Jaya
Resort Suites at Bandar Sunway Hotel Petaling Jaya

Frequently asked questions

Is Resort Suites at Bandar Sunway pet-friendly?

No, pets are not allowed at this property.

How much is parking at Resort Suites at Bandar Sunway?

Resort Suites at Bandar Sunway doesn't offer parking.

What time is check-in at Resort Suites at Bandar Sunway?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Resort Suites at Bandar Sunway?

Checkout is at noon. Late checkout is available for a fee.

Where is Resort Suites at Bandar Sunway located?

Located in Bandar Sunway, this hotel is within a 10-minute walk of Sunway Pyramid Mall and Pinnacle Sunway. Hospital Pusat Perubatan Sunway and Taylor's College are also within 3 mi (5 km). Kuala Lumpur Setia Jaya KTM Komuter Station is 20 minutes by foot.

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Reviews

Resort Suites at Bandar Sunway Reviews

7.0

Good

6.8

Cleanliness

8.8

Location

7.2

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 27 out of 176 reviews
Rating 8 - Good. 64 out of 176 reviews
Rating 6 - Okay. 53 out of 176 reviews
Rating 4 - Poor. 18 out of 176 reviews
Rating 2 - Terrible. 14 out of 176 reviews

Reviews

10/10 Excellent

Senthil

Great location and in the heart of Sunway city
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is good and would be better if hair conditioner and better iron board is provided.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Staff & service

If you don't mind

Beds OK, furniture run down especially kitchen cabinets. Air- conditional leak water in the middle of the night. Location perfect
Stayed 4 nights in Dec 2023

6/10 Okay

Samuel

Liked: Staff & service
Everything you need literally can be found within minutes of walk. I mean everything! Ranging from necessities to luxury goods or electronics and sporting stufs. A cinema within Sunway, a theme park, a huge-ass pool with the worlds largest Wave Pool. I mean, can't really as for more apart from the very old furniture that felt like it was falling apart...
Stayed 3 nights in Aug 2023

6/10 Okay

Kelly

Liked: Staff & service
Disliked: Property conditions & facilities
Room although spacious, would benefit from an upgrade. Bathtub had black mould growing in the grout. The lobby is in the basement of another hotel which was confusing to navigate and find at first. Feels like more of a budget option.
Stayed 1 night in Oct 2025

2/10 Terrible

Raytaa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor condition
Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 5 nights in Nov 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended

Very old apartment and everything is not working well. Upholstery was dirty and stained. Not recommended. For this price we could have got a much cleaner and better hotel.
Stayed 2 nights in Jun 2024

4/10 Poor

Sandy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worse Hotel

This is the worse hotel I had ever stay. Will not come back again. Smelly and uncomfortable stay. Fridge is not cool and the parking lot have not operate , can’t get out and I get hurt no one help. Ridiculous!
Stayed 1 night in Mar 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort

Aircon not cold

Stay was just ok. Aircon wasn't cold when we stayed. Went to the counter midnight and there wasn't anyone there. Thought of just letting them know when I checked out but they say OH. Really?

6/10 Okay

Sharon

Liked: Cleanliness
Old chairs & can break anytime. Iron board need needed to be change. Frontdesk/receiption area surprisingly on Lower Ground & spooky.

4/10 Poor

Eugene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

First and last

Hotel room was old, pillows were old and flat, mattress hard. Air con compressor was noisy. Worst of all, reception only operates from 8am to 10pm. I check out at 7:30am and couldn’t get my deposit back!!
Stayed 5 nights in Dec 2022

2/10 Terrible

Kevin

Disliked: Cleanliness, amenities, property conditions & facilities
This is by far the worst hotel I have ever stayed. The photos posted are nothing like the actual condition of the room we stayed in. The room needs a serious update. Curtains have holes, bedsheets and pillows are full of stains, towels smell foul, and the furniture are worn out. Did I mention check in and out is down at the basement level where the emergency exit and parking garage entrance is? The only positive things I can think of is the location of the hotel and the friendliness of the hotel reception staff. Please stay away from this hotel!
Stayed 2 nights in Aug 2023

6/10 Okay

Verified traveller

In need of upgrading!

The check in counter was pathetic. We walked through a posh lobby only to be ushered to the basement. What a drastic change. Looked more like a goods receiving counter more than a check in counter. Rooms were clearly old and definitely lacked maintenance. The shower curtains smelt bad but we could not get them changed as there wasn’t any housekeepers then. Only consolation was the large room! Definitely in need of an upgrade urgently!!
Stayed 1 night in Dec 2022

6/10 Okay

S

Liked: Cleanliness, amenities
Resort suites is co located in the same building as Sunway Pyramid Hotel and shares the same parking facilities. So it is very convenient for shopping, dining and visiting the Sunway Lagoon theme park. Just wear your swim gear from your room to go. Parking is not complimentary for Resort Suites guest nor is there any per entry system i.e. you pay general public rates and you can go in and out as necessary. Rates is about RM20 per day from midnight to midnight but I couldn’t make sense of the exact rates. The room has 1 bathroom, a kitchenette with some basic cutlery and crockery , 2 beds and balcony. Towels and basic toiletries are provided and there is a minimal housekeeping service everyday (change towels and empty bins). The check in process was abit wonky, with Resort Suites not having my booking despite me receiving an email from them asking if I needed airport transfer services. While the counter staffer was friendly and tried his best, his supervisor told him to tell me Expedia messed up my booking and I should check with “Raintree”, apparently another smaller operation also operating out of the same set of serviced apartments. I had to contact Expedia and Craig from Expedia was very helpful in clearing up my situation. Kudos to Craig and the unknown male counter staff from Resort Suites for smoothing out everything but points deducted for the Resort Suites backend for first losing my booking and then trying to duck by pushing me to another operator.
Stayed 4 nights in Nov 2022

2/10 Terrible

Sui Ha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
所謂的酒店就不似酒店，超污糟，床單有跡，完全唔ok…服務員態度係good
Stayed 3 nights in May 2023

4/10 Poor

Gin Chuan

Disliked: Cleanliness, property conditions & facilities, room comfort

Not worthy of the amount paid

Small lobby is at basement carpark, unbelievable. Room is big but old. No free parking as a hotel guest. Not worthy of the amount paid. Never to stay again in this resort.
Stayed 2 nights in Jun 2022

6/10 Okay

Sajeep

Disliked: Amenities, property conditions & facilities
Balcony door not working, we kept closed always. Condition of the property not so good.
Stayed 3 nights in Jun 2022

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and comfort stay.

Nice and clean room with kitchenette, queen sized bed. Pretty good view looking at lagoon and water sport activities from the room. Aircon look new and is quiet during the stayed. Good location within Sunway Pyramid shopping mall.
Stayed 2 nights in Apr 2022

4/10 Poor

ha, vietnam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception counter check in is at basement. No lift. Have to go by staircase. Cleaning service time is after 3pm. Even I had to call to get the cleaning service at 9.30pm. No facilities. Quality of all equipment are poor condition. General It is poor.
Stayed 3 nights in Feb 2020

4/10 Poor

LynnY, Singapore

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Came during CNY. We took family room. In Expedia indicated free extra bed for children aged below 2 years and below. We have requested for extra bed for our kids age 1 & 2 yrs old.And was told there that they will charge us $100 per night. After I argue of what has been mislead us that indicated as FOC, now they change the condition. But they still charge us $400 in total for the extra bed. I could hv book another room but it’s too late coz fully book most places and I had paid for my 1st room. And the kids were dead tired cos of Long journey to KL. And then there is No room service as well. Dissapointed cos it’s expensive for a hotel that is like a service budget apartment.
Stayed 2 nights in Jan 2020

6/10 Okay

seunghee

위치는 최상. 숙소컨디션은 보통

선웨이 라군에 놀러가기위해서 잡은숙소 숙소위치는 최상이다 쇼핑몰과 워터파크가 도보로 가능하니 아쉬운건..오래된건물 가격대비 숙소컨디션이 좋지는않다. 하지만 위치때문에 만족함
Stayed 1 night in Jan 2020

4/10 Poor

Turki

Disliked: Cleanliness, staff & service
فيه قليل من الحشرات ( نمل ابيض )
Stayed 3 nights in Jan 2020

2/10 Terrible

Mi Wah amy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nightmare

This apartment made my holiday a nightmare. First of all, the price was 5 stars but the apartment was like 2 stars maximum. Though the location was convenient, the room cleanliness was sub standard. The furniture were old and the surface of the cupboards, tables were dusty with lots of scratches. The most unacceptable thing was there were so many ants coming out from cupboards in the kitchen. They provided daily cleaning but the staff just replenished the water and made up the bed sheet without changing it. The floor was not cleaned neither the table nor toilet. And the ants problem was not tackled with just spraying a little bit of cleaner then the staff said it was done. They had not try their effort to deal with it. And another horrible experience was the air conditioning either it was too cold or just like shut off. I didn’t have a good night sleep every single night as I was woken up by the warm temp or the chill. And I don’t know it was lucky or not, when the day I checked out, I saw a bunch of hair in the kitchen floor. And I am so sure it was not from me or my mom as we both had short hair which hardly could Make a bunch of hair in one over night because the hair was not found before I slept at the night before checked out. I would recommend you think twice before you book this apartment, must be a regret!
Stayed 4 nights in Dec 2019

6/10 Okay

Miss Ling Yen

Liked: Cleanliness, property conditions & facilities, room comfort
The check in counter was at basement car park, a very tiny and humble one. But the room was big and clean. Many restaurants and eatery around so no worries on getting food anytime.
Stayed 2 nights in Sep 2019