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Reviews of M City Jalan Ampang

4 out of 5
M City Jalan Ampang
Jalan Ampang, Kampung Berembang, Kuala Lumpur

Reviews

6.0
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 2 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 1 out of 3 reviews" "

6.0/10

Cleanliness

5.4/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Jeffrey weng kin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from M City Jalan Ampang on 10 Jul 2018
Dear guest, We strongly appreciate the feedback and will seek improvement to serve you better. Thank you so much.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
OK OK OK OK OK OK
Stayed 1 night in May 2018
Response from Alan Chong on 17 May 2018
Dear guest, Thanks so much for your feedback. We will improve better and serve it right for our clients.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Unorganized and unhygienic service apartment
1. There's no clear instruction on where to search for the keys, or even state there are several towers in M city before we arrived. Hence, we thoughts it is one building that consist of a lobby that we could get our key easily. It took us half an hour to search for the correct tower and figure out the parking issue. 2. The elevator was broken without any notice in advance that wasted another 15 minutes of our time to travel back and forth to verify that we did not arrive at the wrong building. 3. Bed sheets are full of dirts, stains,and hairs. It's unhygienic and uncomfortable for us to stay here. We're expecting to have a clean resting area. It took us 5 hours in total to wash and dry the bed sheets linen. Hence, we didn’t get to rest until 1AM.
Stayed 1 night in Apr 2018
Response from M City Jalan Ampang on 11 Apr 2018
Thanks for the feedback. We will take note of the above matters.