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Reviews of Koptown EDC Hotel Kuala Lumpur

3 out of 5
Koptown EDC Hotel Kuala Lumpur
Jalan Raja Laut, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

Reviews

7.4

Good

Rating 10 - Excellent. 12 out of 30 reviews" "
Rating 8 - Good. 8 out of 30 reviews" "
Rating 6 - Okay. 3 out of 30 reviews" "
Rating 4 - Poor. 3 out of 30 reviews" "
Rating 2 - Terrible. 4 out of 30 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Mawel

Liked: Cleanliness
Stayed 4 nights in Feb 2024
Response from Ain on 20 Feb 2024
Thank you for choosing us for your stay. We hope to welcome you again.

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recommend staying here, avoid breakfast
It was a very nice place to stay, especially considering the price and the location. I could walk almost anywhere in the city within 5 km and the train was convenient and easy. The staff were very helpful and responsive. I would give this place a 9/10, simply because their breakfast is very lacking. The first day I arrived it was 4 different types of carbs with no meat and one thing of fruit and lettuce. After I mentioned this, they added small chicken type sausages things, but it was still mostly different types of carbs with no "breakfast" type food. Great place to stay and enjoy the city, but avoid the breakfast. (I never tried the restaurant itself, but I did hear good things about the food that was ordered for lunch/dinner from another guest).
Stayed 8 nights in Dec 2023
Response from Ain on 13 Feb 2024
Thank you for sharing your feedback with us. We are glad to hear that you had a pleasant stay. We will also take into account your suggestions regarding the food and will bring this matter to the management's attention for improvement. Thank you for choosing us for your stay and we hope to welcome you again.

10/10 Excellent

Juha

Stayed 2 nights in Dec 2023
Response from Ain on 13 Feb 2024
Thank you for choosing us for your stay. We hope to welcome you again.

8/10 Good

Jenna

Liked: Staff & service, amenities, property conditions & facilities
Not bad overall. Cleaniness of the rooms need improvement, saw ants crawling all over when you have food in the room for less than a day. The flush was leaking the whole night. Area is convenient and good food around for cheap price.
Stayed 7 nights in Oct 2023
Response from Ain on 23 Oct 2023
Thank you for sharing your feedback with us. We apologize for the inconvenience caused and will bring this matter to the management's attention for improvement. Thank you for choosing us for your stay.

6/10 Okay

Ade Marya

Stayed 2 nights in Sep 2023
Response from Jora on 4 Oct 2023
Thank you for staying with Koptown EDC Hotel Kuala Lumpur. Looking forward to welcome you again.

6/10 Okay

Ade Marya

Stayed 2 nights in Sep 2023
Response from Jora on 4 Oct 2023
Thank you for staying with Koptown EDC Hotel Kuala Lumpur. Looking forward to welcome you again.

8/10 Good

Mert

God price for the service Close to public transportation Facility is old but staff are attentive. I had a problem in my room on second day and they switched immediately
Stayed 4 nights in Sep 2023
Response from Ain on 29 Sept 2023
Thank you for choosing us for your stay. We hope to welcome you again.

10/10 Excellent

Muhammad

Stayed 1 night in Sep 2023
Response from Ain on 20 Sept 2023
Thank you for choosing us for your stay. We hope to welcome you again.

10/10 Excellent

Sourav

Stayed 1 night in Jun 2023
Response from Jora on 13 Jun 2023
Thank you.

10/10 Excellent

MASUD

Stayed 2 nights in Apr 2023
Response from Jora on 13 Jun 2023
Thank you.

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not new but really great place to stay. Nice location and best stuff!
Stayed 14 nights in Mar 2023
Response from Jora on 26 Mar 2023
Dear sir/madam,Thank you for your review. Hope to welcome you again .

10/10 Excellent

Timurhan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everyone was friendly. Helpful staff. Love to go back there.
Stayed 15 nights in May 2022
Response from Jora on 13 Jun 2022
Thank you for staying with us. Hope to welcome you again to Koptown EDC Hotel KL.

4/10 Poor

mojo

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Long walks, Parking place is very dangerous for maneauvering exits and in out. Too hot inside room, Too priceys.
Stayed 2 nights in Mar 2022
Response from OTA on 24 Mar 2022
Thank you for sharing your feedback with us. We apologize for the inconvenience caused and hope to serve you better in the future.

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very very noisy at night
Stayed 2 nights in Dec 2021
Response from OTA on 12 Jan 2022
Dear sir/madam, kindly proceed to our Reception counter to inform them. Sorry for the inconvenience caused. Hope to serve you better in the future. Thank you.

10/10 Excellent

Bertrand

Stayed 1 night in Dec 2021
Response from OTA on 12 Jan 2022
Thank you for staying with us. Hope to welcome you again.

10/10 Excellent

Aidil

Stayed 1 night in Dec 2021
Response from OTA on 12 Jan 2022
Thank you for staying with us. Hope to welcome you again.

8/10 Good

WAN MOHAMAD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decorations near the Cafe. Don't like Cafe is too small. When it is packed, difficult to move around. Difficult to find the parking which is in another connecting block.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019

10/10 Excellent

Wan Nursafiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

2/10 Terrible

Kirstin, Los Angeles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aweful! The worst hotel experience I have ever had. First off there were no reviews because the hotel is “new”. Not at all, it’s a really old hotel that was bought over and they redid the lobby. That’s it. The rooms are terrible. The bed and pillows are uncomfortable, the bathroom is disgusting. The bathroom looks like it hasn’t been cleaned since the 90s. The hotel staff is very unaccommodating and laundry service is very expensive. I left the hotel early and of course still had to pay. Unless you're ok sleeping on a rock and worrying about getting a staff infection when showering, this isn’t the place for you. I too try to be budget conscious but this hotel is not worth such a small savings.
Stayed 3 nights in Jul 2018

8/10 Good

???

Liked: Staff & service
good
Stayed 3 nights in Feb 2024
Response from Ain on 11 Mar 2024
Thank you for choosing us for your stay. We hope to welcome you again.

4/10 Poor

Igor

Stayed 1 night in Feb 2024
Response from Ain on 20 Feb 2024
Thank you for choosing us for your stay. We hope to welcome you again.

10/10 Excellent

NAO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the trip.
Stayed 6 nights in Jan 2024
Response from Ain on 13 Feb 2024
Thank you for choosing us for your stay. We hope to welcome you again.

2/10 Terrible

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting hotel
Really bad hotel should only get 1 star Max 2. The hotel is disgusting and dirty. It really needs maintenance before it Can be habitable
Stayed 1 night in Jan 2024
Response from Ain on 13 Feb 2024
Thank you for sharing your feedback with us. We sincerely apologize for the unpleasant during your stay and will bring this matter to the management's attention for improvement.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lof of noise from the street, dirty sheets, no help from staff, boring breakfast. Do your self a favor. Pay a bit extra and choose another hotel
Stayed 3 nights in Dec 2022
Response from OTA on 22 Dec 2022
Thank you for sharing your feedback with us. We sincerely apologize that you had an unpleasant experience during your stay. We will bring this matter to the management's attention to improve our services and facilities better in the future. Thank you for choosing us for your stay.

2/10 Terrible

Guanghua

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Muhammad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from OTA on 29 Jan 2022
Dear sir, Thank you for staying with Koptown EDC Hotel Kuala Lumpur. Looking forward to welcome you again.

8/10 Good

Shukor

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2021
Response from NIKITA on 2 Dec 2021
THANK YOU FOR YOUR FEEDBACK

6/10 Okay

Verified traveller

Stayed 4 nights in Nov 2019